Name: The Cambrian Inn
Address: 1-2 Castle Street, Gwent, Gwent, Gwent, NP22 3DE, United Kingdom
Rating: 8

Smoke-free property

Heating

Newspapers

Garden

Terrace

Express check-out

Outdoor furniture

No elevators

General

Bridal suite

Room service

VIP room amenities

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Wake-up service

Iron

Services and amenities

Restaurant

Snack bar

Kettle

Meals

Free Wi-Fi

Internet

Sun Deck

Recreation

Parking

Free parking nearby

Beach/pool towels

Pool and beach

Event facilities

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Bedwellty House and Park

Parc Bryn Bach

Cardiff Airport

Bristol Airport

The Cambrian Inn

Gwent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

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32-beds

33-beds

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36-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed here while visiting our granddaughter, the room was ok, the only issue was the two single beds,,the mattresses were lumpy very very uncomfortable & you could feel the springs, we were looking forward to having a meal here but were told they didn’t have a chef.
We only had 2 hours sleep, we were in room 4.
We won’t be staying again.

Unsatisfied

We had a shower that was scalding hot and flooded every time you used it . We told the bar staff to be told "everything is breaking here but will pass it on " . Nothing was done or even looked at. We were left with water in the kettle, only 3 quarters of a toilet roll so that we had to pick up our own. We left a sign on door saying please make up room and no one came to do it. We were given a key to get in and out of the hotel but barely saw any staff. When we ventured in for a drink they were all sat in the back room having a girly chat and we were made to feel like we were interrupting them and putting them out. On the Sunday we were going to go for a drink about 6pm and it looked all shut up so we stayed in our room. It was still comfortable and value for money considering it's a small town and not the nicest area but would book elsewhere if we come back. It's worth staying a little farther out. General cleaning should be looked at it seems surface cleaned and cobwebs in the room and extreme dust on the bed is a simple thing that shouldn't be overlooked especially when it can make asthma sufferers ill. Such a shame considering how nice it looked from the pictures . Bedding not sure if it was clean or dirty dumped in the hallway and rubbish left outside rooms. Also constant stomping above the rooms. BTW the shower was so scalding it set the smoke alarm off twice! Not that anyone came to check if there was a fire 

Such a let down

The rooms were spacious, pleasant and good value. Unfortunately, I am still in dispute over having been charged twice and unable to contact anyone at the hotel about it.  There's never a manager there; they just take a message and never get back. Poor management, which is a shame for a decent place. I wouldn't advise risking it. 

Decent place, poor management 

Went here for a few drinks with friends. Plastic glasses which had lip stick all around the rim, dirty half pint glasses, drinks selection very poor. No toilet paper in toilets a d they were stinking dirty

Terrible

The Cambrian Inn should decide wether they are a club, pub, bar, or hotel. We booked to stay from Saturday to Wednesday as a stop over to explore south wales before heading up north for a week, but we left on Monday morning…

Good base for exploring the national park if you if you feel awake enough after the noisy nights. The area has very little else to offer and generally felt unsafe. Parking was non-existent unless you want to park on the high street and risk a ticket as ‘the warden never comes anyway’ (luckily the times we needed to park out the front it was outside of the restrictions which are no parking Monday to Saturday 8am - 6pm)

Music on Saturday night was unbearable with club goers outside our door until 1am rendering us unable to sleep. We went for a drink downstairs on the Sunday evening which was nice but there was no wine and unnecessarily loud drill music playing throughout. This only got louder as we could still then hear the music in the room Sunday night until around 10pm but admittedly it was then turned off.

I would avoid this place if you want a relaxing experience of wales. Tredegar is not the heaven that wales usually is for us. We didn’t speak to anyone as we left as the doors downstairs were locked and unsurprisingly no one seemed to be awake after we saw staff drinking and god knows what else on Sunday evening.

There are much nicer places to stay than the Cambrian inn.

Avoid unless you don’t want to sleep during your stay

I have waited a week to write this review as I wanted to be fair and give both The Cambrian and Hotels.com a chance for the explanation they both promised. 

As both have failed to do this I am now writing the review with the facts I have at hand. I made a booking for this place on 10/1/2023 via Hotels.com using the pay at property option. We were travelling for a dance comp and they sometimes get cancelled so we wanted flexibility. We received several confirmation emails, including one a few days before we travelled. 

We made the long journey to Wales from our home and arrived there (with our  child) at around 5pm in the evening. The hotel advertises car parking, we could not immediately see this so parked on the main street as the restricted parking allowed for parking at that time of night. We were a bit nervous about leaving the car there as it wasn't the nicest of areas. This was compounded as we walked towards the Cambrian and someone came out the door shouting and swearing at someone inside. 

When we got in, we were told we had no booking and that they had just booked out the room we had booked to someone else. I showed them all the emails and confirmation records and asked what could we do. They were pretty disinterested but did offer to call their sister hotel once we had said again but what can we do. It was a very half hearted gesture and they seemed completely unconcerned about a young child being left with nowhere to stay. I asked who I needed to speak to regarding this and was told that that person was the manager and she was telling me there was no booking. She took my details and promised me she would speak to hotels.com to find out what had happened. She then pretty much turned us away with no suggestions of where we might look for alternative accomodation in an area we did not know. We were not her problem. 

In a panic, with it getting later we depserately dat in out car outside trying to find somewhere to stay this last minute on a Sat night. We were so blessed in finding a room at the Premier Inn at Ebbw Vale, they were the complete antithesis of The Cambrian, kind  welcoming and managed to calm our panic and remove the stress we were feeling (I would absolutely recommend them, they felt a lot safer area wise and parking too). 

We spoke to hotels.com straight away and they rang the Cambrian, only to be told there was no manager there so  no explanation could be given. This is what has been said when we have since tried to follow up the complaint with hotels.com. Every time they contact them there is no manager there to speak to. Unsurprisingly there has been no follow up from the Cambrian. 

I would recommend caution to anyone who considers booking this hotel. At best this is a mistake (which reading  other reviews has happened several times before) a mistake that the Cambrian are not bothered about and are happy for it to happen again. At worst they knew there was a booking but decided to book the room out anyway as it had not been paid for upfront with a total disregard to the fact that the booking included a child. As I have had no response I can not catergorically say which it is, but I would say, just don't take the risk. It is an unpleasant run down area, that we did not feel safe in even without the sitation we found ourselves in. There are much nicer alternatives nearby such as the Premier Inn Ebbw Vale. 

Do not risk if you have children. 

Very long drive to find the onsite parking is the beer garden room for 2 cars which later got pint glasses put on the roof. Staff vague where my car would actually be safe, located a car park down the road.

On arrival staff are very nice, the room really needed a deep clean, cups dirty and the bathroom radiator very dusty, along with the fan. Informed there would be live music until 12am, for the next 2 nights! Great just what we needed not, would not have booked if we had known.

Only 2 pillows, 2 towels and no sink plug, this was resolved when I asked.
Bed very uncomfortable and the live music was until 12am combined with the glass smashing.

Breakfast was ok, lady was lovely and food was ok for the price. Could not cope with another night so returned home. Surrounding area was like the wild west, boy racers up and down the road. Certainly not what we had hoped for.

Not as described!

Arrived late after a 6 hour drive only to be presented with drunks outside smashing glass and then literally a 200 people club that went on till 11:30. Fire alarm at no fault of them but after taking a long time to get to sleep, a 2am bell wasn't a great addition

Loud music and fly alarm at 2am, awful stay after long drive

Spacious, comfortable and clean room, but ruined by very loud music playing directly below the room (room 2) until midnight, making sleep before this impossible. This was on a Saturday night, not sure if it is on other nights. This room should not be available when loud music is playing in the bar.

Very loud music until midnight

Great accommodation, we enjoyed a 3 night family break; we booked 2 rooms.  Both were really good - well appointed with comfortable beds, superb showers and very good value.  However, what really made our stay was the warm welcome, friendly staff and helpful owner.  Excellent atmosphere at the Inn and superb breakfasts.  Highly recommend and we hope to return.

The Cambrian Inn

Main amenities of the guest house

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Location

Description of the guest house

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Check-in terms and conditions

Paid on the spot

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