Name: The Swan Hotel
Address: 19 The Thoroughfare, Harleston, IP20 9AS, United Kingdom, Harleston, Harleston, Harleston, IP20 9AS, United Kingdom
Rating: 7

24-hour reception

Smoke-free property

General

Non-smoking rooms

Family room

Bathtub

Shower

Rooms

Accessibility features

Accessibility

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Harleston Recreation Park

Norwich International Airport

The Swan Hotel

Harleston

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Considering this is an old Listed building it is very reasonable for the price and lots of different shops,restaurants and lovely little town.  Our room The suite was absolutely cosy,warm and comfortable and we got a change of bedding, towels, tea,coffee etc to our room during our 5 night stay and Well Done to the young House keeping lady Leanne for doing a marvellous job. Well Done Leanne you Derserve 👏 5 stars alone. We would stay again,  give it a try. 
Lynne&Dereck xx
Thank you 😊 to The Staff at The Swan but especially Leanne the House 🏠 Keeper. She is a credit to your Hotel 🏨 xx

Visiting Family 

Decor a bit bonkers - sort of Gothic Heidi inside but has a really freindly .atmosphere and wonderful out side areas.  Although it is close to a main road, being in a dip means the traffic noise just disappears.  Excellent value set lunch menu with some more interesting options for a small surcharge.  Also has a full a la carte with everchanging specials.

Service good, food cooked with care skill and attention - wonderful for an informal lunch (never tried it in the evening)

Slightly challenging for wheel chairs due to gravel entrance but with a bit of applied muscel and being dragged backwards acheivable

A Hidden Gem

My daughter and I stayed in this charming hotel on Thursday 7th July, room 6 which is a twin room. The hotel is full of character and the staff were lovely! The beds were comfy and the bedroom being a large room with a high ceiling, meant that it wasnt too hot thankfully. There was plenty of tea, coffee and biscuits in the room, with the addition of 2 bottles of water!! Very thoughtful! We had a wonderful breakfast and a special shout out to the chef as the scrambled egg was simply perfect!! It was freshly cooked so piping hot, and delicious! Thank you so much for a wonderful stay, we wouldn't hesitate to come back!!

A wonderful stay 

My husband and I just returned from a fabulous stay at The Swan!

We read the reviews prior and being very balanced objective people we thought we’d take our chances :)

Our rooms heating wasn’t on, but as there were few guests the first night that made sense to us and there was a perfectly good manual heater in our room.

Our room was clean and we’ll furnished, hot water aplenty, along with lots of tea and coffee and biscuits!

Yes the decor isn’t what you’d call ‘modern’ and some of the furnishings and fittings are tired - but this didn’t take away from our experience.

We know the cost and effort that goes into maintaining an old property, and we would rather them maintain it as it is than take away its personality!

We’ve paid far more for a premier inn or travelodge and I would rather stay here all day long. Oodles of character, personality and conversation.

Breakfast - nothing was too much trouble - the full English was perfectly sized with tea and coffee on tap.

A great selection of drinks at the bar of an evening and it felt like history just oozed out of the walls!

We wouldn’t hesitate to stay again. 

Parking is on Swan Lane - which you can’t turn onto from the high street, you have to drive up to the petrol station from the town, turn right and follow the road until you turn right into swan lane, car park is at the end on The left.

Fabulous stay!

We have had a lovely time at the Swan.

The owners and staff are helpful, friendly and accommodating. 
We wanted a last minute getaway and they were able to fit us in with just a few hours notice, despite it being a very busy period. 

The room we stayed in (the suite) is STUNNING. A large room with beautiful exposed beams, a four poster bed and all the character you would expect from a 17th century property.  As lovers of history and all things old and vintage, my partner and I were in our element. We felt like royalty. 

I would urge any reader to ignore previous negative comments-  It seems to me that previous reviewers should perhaps consider staying in a modern hotel where everything is shiney and new, lacking in any kind of history. This is not the case at the swan, but if it were so, it would destroy the character of the building. Some things should be left in their natural vintage splendour, and that’s just how the swan is offered. 
There are elements of the room which could do with a bit of an update, but nothing that had any kind of negative impact or impeded on our comfort in any way. 

It has a lovely, rustic, homely feel, it’s quiet, comfortable and has ample parking which was easy to find. It’s a great location situated on the Harleston high street with many food and drink establishments within a couple of minutes walk. 

Breakfast was lovely and we had a nice chat with the couple who own the property. 
We slept extremely well and were pleased with the facilities in the room. 

We will definitely be back to stay.

A beautiful treasure

This hotel has character and I loved every inch of it, especially the wonky floor. It is old and the owner is fascinating to talk to about its history. Don't come and stay if you prefer a modern Premier Inn type place (which I also like!) as this is a historical building with as much history as possible preserved. You have to run the hot water for a while to get it to kick in, but when I did the shower was great. The bed was a little lumpy which was my one disappointment. What a little gem! I will be back.

A complete one-off!

We stayed here for one night to go to a funeral.  Our room was warm and cosy, and the heating was easy to control.  We had everything we needed - tea, coffee biscuits and toiletries. The room was spotlessly clean (COVID clean) and the decor was fresh and bright.  There was some traffic noise, as our room faced the High Street, but this did not disturb us at night, and we did have the window open.  Robin and the lady who served us at breakfast were  both friendly and polite, and the breakfast was excellent with perfectly poached eggs.  We felt that given that this is a very old and interesting building some of the reviews were very harsh.  Yes, the carpets on the stairs were dated,  but this had no impact on our stay.  We had a good night’s sleep, in a very comfortable bed, with good service and food.  We paid half the price that other family members paid at another hotel, so found it excellent value for money.  If we needed to revisit the area we would be happy to stay there again.

Just what we needed

This 16th century hotel is positively oozing in historic character. OK so it's a bit tired round the edges but who cares ? We didn't, because you don't get a hotel this historic in perfect condition for anywhere near what we paid. When you add in the fact the breakfast was very nice and the family room we had was quite large, we were well satisfied. 
We'd be more than happy to go back there, what more can I say ? 
Note : there is a one way system that stops you turning left into Swan lane (which the hotel car park is situated on) from "The Thoroughfare" in the town centre. So you just have to go round and approach from the other end of Swan lane. It's no big deal.

Oodles of historic character (and a good breakfast).

This was once a fabulous coaching inn, dating back to Elizabethan times. It is now sadly in need of an up-date and refreshment. The public bar only opens at weekends. My room was very nice but the radiator had been adjusted so that it could not be turned on. Consequently I sat in my room with my coat and scarf on and a hot water bottle which I carry with me at all times. I complained the following morning but no apology or partial refund was offered. My breakfast was excellent.

No heating in room!

I booked here for two nights and was disappointed to find no staff in attendance, room key on the table in reception. The bar and restaurant were closed, the staff were only there for breakfast which was a bit late for business at 7:30. The breakfast a itself was very good and the room was a good size and clean. Next door was a real ale pub which was very handy. I got a good deal on my stay and at the price I would stay again, but it would have been good to know about the bar and food situation, because of my dietary requirements I ended up driving into Norwich on the Tuesday night, I could have eaten on my was passed as i had a 5 hour drive.

The Swan Hotel

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Location

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General

Rooms

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Services and amenities

Meals

Internet

Parking

Kids

Pets

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