Name: The Newtown House Hotel
Address: Manor Road, Hayling Island, Hayling Island, Hayling Island, PO11 0QR, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

Television in lobby

Terrace

No elevators

Reception desk

General

Bridal suite

Non-smoking rooms

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Restaurant (buffet style)

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet access

Internet

Spanish

English

Portuguese

Polish

Languages Spoken

Free parking

Parking

Event facilities

Fax and copy machine

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Beachlands Beach

Southampton Airport

Airport Brighton

Farnborough Airport

Bournemouth Airport

Blackbushe Airport

The Newtown House Hotel

Hayling Island

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a wonderful location on Hayling Island that is easy to get to and has loads of parking. I received a wonderful, warm reception as I walked through the door and the staff couldn't do enough for me during my stay. My bedroom was very clean, had an amazing corner bath and very comfortable large bed. In the evening, I was advised that there wasn't food available as they had an 18th birthday party being held there but they did manage to squeeze me in, for which I'm grateful. The party was in the annex and, whilst I heard it going on, it didn't go on late. I attended a wedding there the next night which went very well.

Wonderful welcoming hotel and staff.

Well, its a lovely old building in its own grounds but on the main road on Hayling Island. Check in was good, room was fine.  We were only there such a short time having been to a Wedding and then heading out again to an evening party.  The only strange thing was arriving at a quiet hotel at 4.30 pm, having a little doze in our room, heading out at 7pm to find a huge noisy car-related event going on in the grounds!!  We hadn't heard a thing.  Arriving back at 11.30pm, all was quiet again.  Perhaps check if they have an event going on as it may affect your stay.

Pleasant Stay

Warm welcome, and allowed to my room early. The room was clean, and spacious with plenty of storage space. The en-suite was large with a bath and shower in the bath. 
Tv and hot drinks available.
Breakfast was buffet style and was very busy in a small room. 
My only complaint was that the only fresh coffee available was by paying extra for it at the bar. They need a couple of coffee machines.

A great experience

Went to the 80th D day afternoon tea @£19.95 a head . Music was modern afternoon tea was cheap and showed it tea and coffee were stewed ran out of tablecloths and tables two hours in so was treated to plastic bunting on table rest of the room had party hats etc. the atmosphere was funereal . Waste of money.walked out and went elsewhere. Very dissapointed

Dreadful

Exceedingly friendly  and homely hotel with very helpful staff throughout our stay.
Excellent menu, delicious food, reasonably priced and a lovely breakfast selection choice also.
Very nice room, very clean and a really powerful shower.

Enjoyable break

Once again this Hotel has been marvelous. Clean, spacious rooms, lots of hot water, excellent service from very friendly and professional staff, great breakfast with lots of choice, made to order and reasonable rates. Can't wait for our next visit!

Excellent Hotel

Went for a Pre arranged Christmas lunch, food started to arrive nearly one hour after the booked time, no one manning the bar in the function room, no staff came to apologise for the delay, if you wanted a drink you had to get up from your table, walk along the long corridor to the bar then carry it back to your table. Everything had been pre ordered in advance, you had to ask for the basics like cranberry sauce, water etc. The food when it did arrive was Luke warm, soggy roast potatoes swimming in gravy over Luke warm turkey slices, I Couldn’t even get my fork into the parsnip it was so hard, pretty awful really considering the limited choice from which every meal was preordered from. The staff struggled to cope they tried their best but Clearly had no experience. Thank goodness the company was convivial which made up for a really dreadful lunch.

Dreadful lunch

Attended a lunch function at this hotel with around 80 people. An enjoyable tasty meal and attentive staff, who worked hard. Only issue was that the meals took a while to emerge for each course. Would go again.

Busy function which went well

A clean hotel with nice staff but not possible to sleep here properly when a function is on. Was given the family room above a wedding that I had no idea was happening and I cannot describe how loud it is. 3 year old finally crashed, crying, at 10pm. 5 year old still awake and crying at 11.30pm begging for the noise to stop. It’s honestly UNBEARABLE. I believe it to be morally corrupt that they would accept our booking without checking we were part of the wedding party and were prepared not to sleep until after midnight. Obviously we would have cancelled and gone somewhere else as we were just a quiet unsuspecting family hoping for a lovely overnight beach stay for the weekend. AWFUL experience, please be warned!

BE WARNED!!!! Loud weddings = no sleep

My family and I stayed for nearly two nights on the 22nd of August. On the second night I woke very itchy and couldn’t sleep because I was so itchy. My leg had a long line of bites and at first I thought it was mosquitoes I was worried that my children who were in separate beds would be bitten too but they were fine. After checking the room for mosquitoes and not finding anything I checked my bed, I found three bed bugs. This was at 3am on the second night. I clouldn’t stay in the room another minute. My mother and little niece and nephew were staying in room 10 as we had all traveled to Hayling Island in the same car. I didn’t want to move into their rooms in case I spread the infestation to them. So we all packed up and left the hotel at 4am. By the time I got home I had 50 bites and by the next day there were 80 bites on my legs, hands, arms neck and face. I later read it takes days for bed bug bites to show so it looks like they feasted on me for almost two nights. When we left I took photos of the bugs and informed the night porter why we were leaving. I gave him my contact details for someone from the hotel to call me in the morning. 
 
When we got home I threw away my bag, pjs, shoes and other items. Then had to hot wash and tumble dry all mine and my children’s clothes. As well as being incredibly itchy and tired I didn’t sleep as everything had to be cleaned. 

The next day the hotel never called. We contacted them on them by email and they disputed I had even been bitten by bed bugs as they couldn’t find any in the room. Even though I had squashed them and left them on the sheets. I then sent over the photos of the bugs and they then did admit the bugs were in the room and finally agreed to get the room fumigated. If I hadn’t had photo evidence I don’t think they would have even got pest control in. 

I feel we should have refunded both rooms 27 and 10 but the hotel said that they would only refund my room (27) as it was not their fault that my mum and I had travelled in the same car! Also they would not compensate me for the loss of my belongings and the disappointment and discomfort I had suffered. I had asked for £310 compensation to cover loss of property and money I had spent on medicine and the disappointment and discomfort we had for ending the holiday early and the fact that I was very itchy for two weeks, not to mention the inconvenience of working with 80 bites which I needed to keep covered. I understand as I have no way of proving the hotel was negligible in their housekeeping duty’s that I can not receive any compensation for my discomfort. So let this review be a record of the event, so others may use it as evidence if they are bitten at the hotel too. I hope no one else has to suffer like I have, I was itching for over two weeks and I still have the bite marks all over my body a month later. I’m just thankful it was me that was bitten and not my children. 

 I’ve happily stayed at Newtown House for many years but never again. Not only for the bed bugs but also the very poor customer service afterwards.

The Newtown House Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment