Name: Bunchrew House Hotel
Address: Bunchrew, Inverness, Inverness, Inverness, IV3 8TA, United Kingdom
Rating: 9

Smoke-free property

Heating

Newspapers

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

Reception desk

Electric car charging

General

Bridal suite

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Iron and board

Ironing

Laundry

Dry-cleaning

Luggage storage

Telephone

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant

Snack bar

Breakfast/lunch to go

Packed Lunches

Meals

Free Wi-Fi

Internet

Hiking

Picnic area

Fishing

Recreation

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Cycling

Sports

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Inverness Airport

Bunchrew House Hotel

Inverness

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The location and views were exceptional. Staff were very accommodating and helpful (apart from one) and went above and beyond to ensure we had everything we needed. The icing on the cake was the food! We could not fault it. It is worth staying for the food alone.

Worth a visit just for the location and food.

I am an author and often come to Bunchrew House as a non resident with associates and friends - but have also stayed there in the past. The staff at Bunchrew are what make the difference - they treat guests like family. The rooms are a quirky mix of comfort and tradition. The food is sublime, and the kitchen can accommodate special dietary requirements given a bit of notice. Pictures of  a wonderful afternoon tea, terrific value. Go on, you know you want a choux pastry Nessie...

The archetypal Highland country house hotel

We had a really enjoyable stay this week. The gardens are beautiful and well kept. 
Some of the rooms are slightly dated but this doesn’t stop it from feeling luxurious. Our room was really big,  very clean and had everything we needed. We had booked our dog in and she was made very welcome by all staff. The food was delicious including the vegan breakfast which was tasty and imaginative. We will definitely stay here again.

Beautiful setting, friendly and professional staff

The hotel was a lovely and -  in the positive sense of the phrase -  old fashioned.  It's like stepping back into the 1990s, which we loved, minus the free and fast WiFi.  The drawing room is the jewel of the hotel with a roaring fire from mid afternoon onwards.  We stayed two nights with half-board and had afternoon tea on one day. The dining room is grand but cosy and the food at both breakfast, afternoon tea and dinner was very good.

We were lucky to be staying whilst Olivia was working and she provided an excellent dinner service on both nights. 

Our room was comfortable and we had a picturesque view over Beauly Firth.  

Although the hotel is a 'Very Good' it's not 10/10 as it is tired in places with our room needing redecorating and the shower water pressure was very low, which we reported to the manager so hopefully this will be fixed for new guests.

Like stepping back in time

We had a wonderful and relaxing two night stay at Bunchrew House hotel last week and I was very sorry to leave. We had hoped for an old fashioned country house hotel to relax in and enjoy the views, good food and read, and this hotel delivered on everything. The hotel is in a beautiful location with great views and the hotel itself is lovely with a very comfortable lounge with big sofas and an open fire. Our room was also very big and very comfortable bed. The bathroom was a little dated in decor and we had a fault which caused low water pressure in our shower but that didn't detract from the experience. The food was amazing. We had booked the winter 2 -night break deal so breakfast and a 4 course meal was included along with afternoon tea on our second day. Everything we ate was delicious and wonderfully presented. The service was fantastic also, very attentive and friendly staff and they had a good selection of wines and whisky. I hope to be back in the future.

Perfect location for a cozy and relaxing winter break

Last week we celebrated my son and now daughter-in-law's wedding at Bunchrew House.  It was a wonderful and magical experience from beginning to end and Bunchrew played its part in making it so special.  As we were travelling from Northern Ireland we arrived on the Thursday and left on the Monday.  From the minute we arrived as the father and mother of the groom we were made to feel special and this continued throughout the whole weekend for each guest that arrived.  The staff were excellent.  The hotel is full of old world charm and it felt like you were spending the weekend in a country retreat.  The rooms had charm and were very clean.  Breakfast each morning was excellent, we experienced the guest breakfast menu on the first morning and last morning,  and the wedding party breakfast  on the other days.  On the Friday evening we had a Buffet dinner for the groom's party and guests who had arrived the night before the wedding food was of a good temperature for this type of event and the hotel were able to hold the meal for half an hour to accommodate the late arrival of the Belfast to Inverness flight on the Friday.  The quality of this pre wedding event  was fantastic.  On the day of the wedding everything went smoothly beginning with breakfast, preparing for the groom's party to depart fo the church and the warn welcome back with drinks and canopies on the lawn The wedding meal and evening finger food were of an excellent quality matched by the high standard of service in serving the meal and the manner in which the staff took us through the day.   All the quests commentary positively on their experience.  Would highly recommend and would definitely have Bunchrew on my list for any return family visits to Inverness to celebrate something special.  

Wonderful magical wedding experience

We visited the property many years ago and were looking forward to returning with our family who was visiting Scotland for the first time.  What a disappointing experience on so many fronts except for the dinners which were very good.  Where to begin……we arrived on a Sunday afternoon and they were cleaning up from a wedding weekend.   We were greeted by a lovely person we thought was the manager but we never saw again after those first few minutes.   Our rooms were on the top floor and there is NO lift and  NO bellhops to take our luggage and golf bags to the room….which were packed for a 14 day trip and heavy.  It was an exhausting trek up without heavy bags!  One of the staff agreed to bring one bag to the room and made a face at a 10£ tip. 

During our 4 day stay we only saw 5 staff who seemed to be working everywhere - restaurant, check-in, cleaning, the bar, etc.  and they all seemed to be following a set of rules that were not customer centric.  

There was absolutely no flexibility on the menu. My husband wanted to have a salad before the main course and he was told that he could only have a salad if he ate in the bar.  We asked for bread and were told that the bread could not be brought to the table until we finished our amuse bouche.  I ate one and then the server asked me if I was going to eat the 2nd one and stood at the table until I finished it.  The chef doesn’t arrive for breakfast service until 730am.  There is only one type of pastry available each day - plain croissants.  For breakfast you could only have the exact combinations on the menu.  You could not switch out ham for salmon or poached eggs for scrambled eggs.  We were 4 and wanted to have a stack of pancakes to share - that couldn’t happen because we already ordered the 4 courses for the 4 people and that meant we’d be getting an extra order.  Offering to pay for the pancakes also seemed not to be an option.   But….there were two situations that were inexcusable.   We arrived for breakfast and headed to a clean table. We were told we couldn’t sit at that table because it was not our table and were then taken to “our” table which hadn’t been cleaned from the prior guests.  As they were cleaning the table we were asked if we wanted to keep the toast from the prior guests.  We were so surprised they then told us we could sit at the clean table!!  But the piece de resistance was sitting in the bar and watching one of the wait staff come into the bar with a wine glass, take out a funnel and then pour it back into the open bottle.  Needless to say we didn’t order glasses of wine again!  

The property is in desperate need of a major refurbishment.  The dining room had an odd smell akin to a cat litter box, the carpeting is beyond a good cleaning and repair, the woodwork is beat-up and the fireplaces looked as though they hadn’t been fired up in years.  Flushing the toilet was an exercise in futility most times and if someone in the room next to you was taking a shower also expect the water pressure to flow to a trickle of cold water. 

It saddens me to write this review as the property has so much potential but is in desperate need of 
a healthy investment.  Until then, it would be most helpful if the hotel were better staffed and trained to be more accommodating to its guests.

A Highland Low

The hotel is gorgeous - a manor house converted into a hotel.  No lifts, unfortunately, and we were up in the turret room!  But we managed just fine.  The food is top notch - all of it ... we had afternoon tea, breakfast and dinner there.  Conveniently located for exploring the Loch Ness area, including the Culloden battlefield.

Wonderful romantic hotel

The hotel has an excellent view of the loch.  Our room was lovely and large - we loved the big window seat.  And the food was the best food we had during our trip.  The chefs create fare more akin to a Michelin-starred restaurant in London than a highlands hotel!  

The food was the best of our whole trip

Fantastic location just outside Inverness. Great start point for NC500. Very comfortable, superb staff. Bathroom
slightly tired but all added to the ambience. Lovely grounds. Outstanding breakfast. Would definitely recommend and will be back. 

Bunchrew House Hotel

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Paid on the spot

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