Name: Ardconnel House
Address: 21 Ardconnel Street, Inverness, Inverness, Inverness, IV2 3EU, United Kingdom
Rating: 10

Smoke-free property

Garden

Television in lobby

No elevators

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Inverness Visit Scotland Information Centre

Victorian Market

University of the Highlands & Islands

Merkinch Local Nature Reserve

Torvean Golf Club

Ness Islands

Inverness Botanic Gardens

Port of Inverness

Inverness Airport

Ardconnel House

Inverness

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

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5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A family of three travelling from Australia and returning to Scotland to spend 4 weeks travelling Scotland staying in B&Bs and airbnbs. This was our experience at the Ardconnel guesthouse in Inverness.

At check in we were welcomed by Elaine and given the key to our family room (sleeps 3 for a 2 night stay). The room was small but was relatively clean and warm. The B&B is also conveniently located close to the town centre for places to eat.

The bathroom facilities were less than adequate as they were cramped and the shower was appalling. It was noisy, a tiny space making it difficult to wash yourself properly and the water pressure was abysmal.

The next mornings breakfast was underwhelming and only offered between 8-9am. This would make it very difficult for tourists who sometimes need an early start. We had the continental which consisted of pastries wrapped in plastic (which were squished and tasted stale), lack lustre cereals and ‘fresh fruit’ consisting of half a bowl of
Blueberries and a partly opened container of grapes from a supermarket with the wrapping still hanging off the container. Toast, tea and coffee supplied but the food hygiene was questionable, crumbs and food scraps still evident with half a loaf of bread still in packaging by the toaster.

Whilst we were told breakfast was between 8-9, Elaine was still unwrapping the fruit and prepping the hot water well past 8am.

The B&B is situated in an area with resident parking only, however, there was mention in previous reviews of parking permits being made available by the host to allow you to park on the street for free. However, we were told that there were only two available parking permits both being used by people staying longer than us. Therefore, we had to use the paid parking at the end of the street requiring top up in the morning and evening. Additionally dragging our bags and belongings down the road and up three flights of stairs.

We decided to leave early the next day to avoid the previous days breakfast experience, so we decided to pay for our stay in cash (as preferred by the host) the night before. We asked for a receipt of this cash payment at the time of payment and was told it would be sent by email as the printer was broken. As we were paying cash, it was important that we received a receipt for this at the time of payment to ensure our bill was settled. We attempted to get this email from Elaine throughout the evening but could not get hold off her. As a last resort, we emailed her to remind her but received nothing.

We’d also like to note here that as per the instructions in our room in the case of an emergency, we were to contact the host by ringing the bell on the ground floor or call the mobile number provided. All these instructions proved fruitless as between 4pm-8pm we were unsuccessful in contacting anyone in charge of the B&B. If there had been an emergency in any of the 7 rooms (fully occupied as there were no vacancies) we wonder what action would have been taken to ensure the safety of the guests?

The morning of our departure, still no receipt received for the cash payment the day before. We packed our bags, tidied our room and packed everything in the car by 8am (as per instructions in our room that the hosts were only available from 8am-8pm). We rang the bell and called the number provided multiple times to chase the receipt and also return our room key, but didn’t get any response from anyone. We waited 45 minutes to do this, eventually to have the door opened by Elaine (who looked like she had just woken up as she had poked her head outside the door in her underwear). We kindly reminded her about the receipt and she replied ‘oh, I forgot, I’ll send it to you right now’. We waited patiently for the email to come through. Meanwhile, two other guests were waiting in the breakfast room to have breakfast. As Elaine was nowhere to be seen, the guests decided to leave and have breakfast elsewhere (I know this as my son kindly went to get me a coffee whilst I waited and the same guests were at Cafe Nero getting breakfast). Elaine eventually reappeared and we requested a screenshot of the receipt as we still hadn’t received it by email. We eventually obtained this and left immediately as our departure out of Inverness was now delayed by 45 minutes.

We chose this B&B based on reviews on Trip Advisor and Google as well as Lonely Planet recommendation. It is difficult to reconcile the reviews we read based on our experience staying here. We have stayed in multiple B&Bs in Scotland over the years, but this one was nothing short of being thoroughly awful. This B&B would be by far the worst we’ve ever stayed at. As an added insult, the tariff charged in no way represented the standard expected from such an accomodation.

Stay Clear of this B & B

Found this place via Lonely Planet - place was as described. House is well situated within easy walk of the shops & not far from the River Ness. Great host who was a good communicator. We had a twin room which was compact, but we did have access a lounge room, which made all the difference. Beds were comfortable & the private bathroom was great despite being external to the room. The continental breakfast was more than adequate. I would recommend this place; noting that a 2 night stay is the minimum.

Great b&b in Inverness

Lovely room spotlessly clean, comfy bed excellent stay and great breakfast in the morning, close to the town centre easily walkable, friendly and kind host, would love to stay with you again thank you

Super place to stay

Tremendous stay, location was outstanding. It was near the train station, bus station , River walk and town restaurants. Room was nice with a comfortable bed and great hot water.Nice breakfast offerings  with fresh fruit. We would definitely stay here again.

Really exceptional

Quiet room that was lovely. It was clean and decorated very cute. Host was wonderful and provided a personally ordered breakfast each morning. The only negative was the shower was tiny, and I’m a small person. 

Ardconnel double room with en suite bath

This B&B is just outside Kirkwall in a very quiet location.  We spent four nights here and the accommodations were excellent.  The room was spotless and very comfortable.  The breakfasts were very good with fresh ingredients.  The hostess, Theresa, is an added bonus--great stories with a few opinions thrown in, good recommendations for restaurants, etc.  I wouldn't hesitate to return.

A great B&B

We stayed here for 1 night and we were rather disappointed with it tbh.
Although our bed was comfortable and room was clean enough, we had two flights of stairs to climb after climbing a load of steps on the high street (market brae steps or raining steps) to get here, our shower enclosure was tiny, I struggled to get in and I'm not very big!
The TV has to be the smallest TV I have ever seen in my life and nothing was plugged in to sockets (lights, TV, etc) which wasn't handy, especially at night!
There was lots and lots of dust down the side of the wardrobe and the shower head was filthy.
Breakfast was preorder but the list didn't cater for our needs, (we don't like fry ups) so we skipped breakfast.
Certainly not worth the price we paid and doubt we would stay again.


Average bnb

This property was just exactly what we were looking for. A nice, clean, and comfortable property. Close to the town center. Also a hearty and well prepared breakfast to get you going in the morning. If there is not parking in the street just in front of the building there is a pay lot just a few houses down that is still close and very convenient. I would stongly suggest making dinner reservations in the evenings. Checkout the higher rated restaurants on Tripadvisor. You can't go wrong with them. But they can be difficult to get into without a reservation.

Pefectly situated!

The room was clean and the bed comfortable, which are the two most important aspects of an away-from-home stay for me. However, the size of the shower enclosure was a joke and the water flow in the shower was weak. 

The shower enclosure was tiny! I had to shower with the door open. I am 6' 1", but not fat. 

Biscuits, teabags and coffee were set up in the bedroom, but three teabags for two people does not add up. 

Breakfast was uninspiring using the cheapest of ingredients and with no concern for presentation. I could not eat the soft, greasy black pudding, sadly. The portions were small too.

For the price the offerings are really not up to par.

Uninspiring B&B

This is a nice bed and breakfast. Nothing special, nothing problematic.  It is convenient to the train station, to restaurants and the River Ness.  Breakfast was fine.  Recommend if you need a good location and a clean, nice place to stay.  Staff was friendly.

Ardconnel House

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