Name: Milsoms Kesgrave Hall
Address: Hall Road, Kesgrave, Ipswich, Ipswich, Ipswich, IP5 2PU, United Kingdom
Rating: 9

Smoke-free property

Heating

Garden

Terrace

Reception desk

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Sun Deck

Recreation

Parking

Free Parking on Premises

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Sauna

Beauty and wellness

Location

Hotel features

Martlesham Heath Control Tower Museum

Kidz Kingdom

Kingpin

Milsoms Kesgrave Hall

Ipswich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My husband treated me to a late lunch and cocktails at Milsoms today for my birthday. This was not our first visit, but the food is definitely better than a few years ago. 
The risotto was very tasty and the strudel was a work of art, both to the eye and tastebuds. My husband is a fussy eater, but he thoroughly enjoyed his 'tower' burger.
The young lady who served us was professional and friendly, while the barman did his best to accommodate my unusual request for a cocktail.
The venue is stunning, both inside and out.
Overall a very enjoyable afternoon.

Excellent food and staff in a stunning venue

We stayed as a family for a few days and ate in the restaurant on one evening. 

From the moment we checked in all the staff were really pleasant and helpful. Nothing was too much trouble and we genuinely felt that they were interested in providing a great experience.

For example, we arrived at the end of the service for breakfast on our first morning and before the staff cleared away the buffet we were asked if we required anything further rather than simply clearing the food away. On the second morning the waitress remembered our hot drinks order, which was a nice touch. I am only sorry I didn’t ask her name as they don’t wear name badges!

Our rooms were well equipped with complimentary tea, coffee, water, soft drinks and biscuits. Lovely Elemis products in the bathroom and good to see they are the refillable large bottles not the miniatures. The drinks tray is handily placed in one bedside cabinet and the fridge in the other. And - fresh milk not UHT!

Rooms were clean and very well serviced. The beds were really comfortable with additional pillows supplied if needed. 

Our evening meal was delicious with a good range of options - we had a hangar steak which was amazing and the skate. 

We would highly recommend this hotel and thank them for accommodating our teenage daughter who was in her own room located next to ours.

Lovely stay where all the staff are attentive, pleasant and helpful.

Food excellent, service appalling! 
If you want a smile with you food then don’t visit, it felt like an inconvenience us just being there. 
Such a shame as beautiful surroundings and lovely food, our experience spoilt by inexperienced and rude staff!

Awful service

We went to Milsom Kesgrave for dinner with my husband. We go there a lot as ot Is our local and we never had any issues, that's why we kept coming back. Unfortunately today our experience was very different. Walked in to the bar area and asked for table for two. We were told to just sit anywhere. We sat down at the table, waited for 15 min and nobody even acknowledged us, even though it wasn't busy at all and staff was standing and chatting to each other or walking around. We decided to leave as nobody would even ask us if we wanted to order drinks. We got up and left and nobody again was bothered, not even bye. Very disappointed...

Very disappointed

Wow! Brilliant stay - we arrived to be given a free upgrade due to it being my partners birthday. A birthday card left in the room from the staff, nice touch. An excellent dinner & breakfast. Cannot fault anything - thank you very much to all the staff who made my partners birthday weekend one to remember.

5 STARS

Firstly the food was good and the service was ok. However I was facing the pass. The chefs were swearing, talking loudly, lots of banter. Chap who I presume was head chef was on his phone. Blonde waitress at the lectern was on her phone. Then a chef came to the pass to talk to the waitress, tea towel over his shoulder. He was very tall. He blew his nose on his tea towel and left it on his shoulder- didn’t put it in the laundry bin or go to wash his hands. Truly shocking. I would have said something but it was my daughters birthday . I left my food after that. The chefs need to be reminded that they are on show, and some basic hygiene training.

I won’t eat here again.

Someone needs to remind the chefs it’s an open kitchen!

Room was smart enough and well equipped.

Noisy -with contractors mowing the lawn before 9am.

Breakfast standards were low, with pets being allowed in the eating area. The waitress was overly keen on clearing tables -whipping our plates away before we had finished with them. And treating customers differently -offering the choice of white or brown bread for toast to some guests and not offering that choice to other clients.

Room good, breakfast less so

Very nice hotel. Beautiful big room, very comfortable and friendly staff.  Good place for an early morning walk - the obvious, circular walk takes about a half hour and is lovely.  We found dinner at the restaurant okay, if somewhat over priced for what you get. Breakfast very good.

Lovely hotel

We had dinner, bed and breakfast here for our 20th wedding anniversary and our room was amazing!  Room 21 - it's huge and so is the bathroom with twin basins, enormous free-standing bath and separate walk-in shower.  

The food we had at dinner was really superb and the service attentive, friendly and very good.

The grounds are fabulous and our dog loved her stay too.  Finished off with a great breakfast, we just had the best time and would love to revisit.

We went in our vintage car, which Kesgrave Hall was a fantastic background for!

20th Anniversary celebration in style

Littlest fish you ever did see 
Went for a treat dinner with my husband and a dear friend. They both ordered the fish and chips which was both generous and good. I ordered the whole plaice with samphire,capers and new potatoes. When it arrived the fish was hidden under the samphire, so I didn’t realise quite how small it was and didn’t complain then.  However when the waiter collected the plates and asked if everything was ok I said that my fish was very small. His reaction was to giggle. Then a waitress came to ask if we wanted desserts or more drinks and again we made the point about how small, really small my fish had been, she didn’t say anything. Not even an apology. Very disappointing, someone needs to train staff on how to react to complaints and not ignore what the customer is saying. Equally disappointing  bearing in mind that Milsoms has a reputation for excellent and generous portions of food,  a reputation now under question. 

Milsoms Kesgrave Hall

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment