Name: Doune Braes
Address: Carloway, Isle of Lewis, Isle of Lewis, Isle of Lewis, HS2 9AA, United Kingdom
Rating: 6

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Diet menu (on request)

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Spanish

German

English

Languages Spoken

Billiards

Recreation

Free Parking on Premises

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Playroom

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Stornoway Airport

Doune Braes

Isle of Lewis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I will start with the staff, lovely friendly people who desperately tried to make you feel welcome, well done to them all! But the hotel, OMG, I thought our Scottish hospitality had moved on from the 1970s.  Linen etc was clean, but the rooms were truly awful, and we had been "upgraded"! Heaven help anyone who is not! The restaurant is massively disappointing,  we had so many excellent meals elsewhere during our trip to the Hebrides, to arrive here and have to send back both our meals as they were still frozen in the centre, terrible! I would not recommend this hotel to anyone, and the cost for what wouldn't even pass as a one star hotel is daylight robbery. I feel sorry for the staff who are making such an effort, but the hotel needs bulldozed and started again.

OMG!

What an absolute pleasure to drop in for refreshments at the Doune Braes…….the welcome we received from the minute we walked in was so lovely….friendly lady on reception who got our table and refreshments ( pints) but hey….there’s a lot of walking and hills on Lewis 😉….we sat and talked with the owner Eileen and she was so helpful telling us the best places to visit and what was happening locally…..the menu looked amazing but we couldn’t stay to sample it unfortunately but we will be back….I especially loved the local artwork which is dotted around the conservatory, absolutely made my day seeing how much effort is put into this magical isle by the local people. What a beautiful way of life these islands have x

A little bit of heaven 💕

This review is from a sole cyclist.  Good, warm, comfortable room.  This is a hotel, really, so an evening meal is available.  Packed lunches, for a price, are also provided for people taking day trips out.  The shower is good, but you must open the window during it as the steam can affect the fire alarm.
The hosts are super friendly and helpful - chatting and welcoming.  One  roped  a local man into ferrying me and my bicyle into Stornoway after my gears had failed.  A friendly, helpul man who pit-stopped at the Stornoway bicycle repair for my gears, before taking me to my Stornoway accommodation.  The food was good - dinner and breakfast.  And, across my Outer Hebridean journey, I always mention the dog.  The one here looks and seems super old.  The cat is cheeky, apparently.  The view is of a beautiful, small loch and of a small, rocky mount opposite. Nice, quiet area.  Not far, incidentally, from the Callanish stones - for those whose energy has not failed them or who are in  or on a motorised vehicle.  

At the time seemed life-saving to me.  Super friendly, helpful people.

We drove up to this hotel and thought at first it was a joke or shut down. The place just was totally unsuitable and dreadfully unkept. We checked out a few of the rooms but  all appalling.  The entrance had a stuffed fox, dirty floors and filthy menus. Greasy and dirty. The best one could do was to turn and drive quickly out. 

Indescribable

The hotel requires a complete makeover, smelt of fat, the rooms were tied and run down, my wife and sister in law were distraught, fortunately the cars were fuelled and the get-a-way quick we were saved!

Deliverance

Unfortunately this was probably one of the worst hotel we have visited. Though the lady who met us was friendly when she showed us the rooms they were dreadful . The entrance contained a stuffed fox and an awful small of greasy food. The carpets were sticky and dirty. The entrance was unbelievable and the menu card was greasy and dirty. How the photos depicted the hotel was just so unreal. In all the only thing left for us to do was to leave the place quickly. We had booked a 4 day holiday. It was unfortunately just an appalling waste of money. 

Dreadful experience

I went on holiday with my friends I needed to stay at this hotel as the first stop off  it was dreadful . I cannot understand how a tour company can even put this on their list and I question the tour company for doing this. This hotel deserves a nill rating. It was dirty and unwelcoming and appalling to stay in. In fact we moved out immediately and turned the car round to get out the gate quickly. It's dirty the entrance contained a stuffed fox with filth lino

Utterly deplorable !

I had an incredible experience at the Doune Braes Hotel. The owner, Eileen, is the epitome of gracious hospitality. She and her staff all went above and beyond in caring for all the guests! The chef and dining room staff went out of their way to accommodate my special food needs. I felt like I had a personal chef and staff! The food was amazing and the staff graciously attentive. The room was perfect for spreading out and planning my ancestral journey. Eileen provided me with some resources for my journey. All in all an amazing experience. If you are on the Isle of Lewis - stay here! It is beautifully centrally located to be able to easily access all points in Harris and Lewis. 

Amazing Home while exploring the home of my ancestors!

A very tranquil peaceful spot near Carloway, with comfortable rooms, a warm welcome and good food.     We were here for 3 nights as part of a walking group tour.    Staff were very friendly.  Good place to come home to for a hearty dinner after a day's walking.

a peaceful retreat

I loved this hotel! Very nice room & the friendliest staff you could wish for. Good choice of local bottled ale & good food. There is an interesting selection of local art - I couldn't resist one of the Harris Tweed sheep pictures.
So far this has been my favourite hotel on our Western Isles trip. I definitely recommend staying here!!

Doune Braes

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