Name: Broadford House - Skye
Address: Shore Road, Broadford IV49 9AB, UK, Isle of Skye, Isle of Skye, Isle of Skye, IV49 9AB, United Kingdom
Rating: 7

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Rooms

Laundry

Dry-cleaning

Services and amenities

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Library

Recreation

Free parking nearby

Free Parking on Premises

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Isle of Skye Market Square

Giant MacAskill Musuem

Magpie

Broadford House - Skye

Isle of Skye

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The rooms we had were incredibly well kept with comfortable beds and fully stacked tea and coffee selection.

The breakfast was hearty and provided us energy and calories for the days of activity we had lined up.

It was so comforting knowing we were coming back here after the hiking and canyoning we did .

Steph was the best host you could ask for, coming from sunny Brazil, the greeting , energy and interest in us were all from genuine care. 

Broardford house Skye - Can

Booked one night, decent enough welcome on arrival. On entering the room, the overwhelming heat hit us. An oil heater AND wall heater were both on. Turned off the oil heater but the controls were removed on the wall heater so couldn't turn it down or off.  There was a sink in the room but the so called en suite was a shower and toilet in a cupboard. The door was a bi-fold wardrobe door so affording absolutely NO privacy!!  The heat in the room meant had to have the window open for fresh air but that meant the road noise was then an issue. The ceiling was badly cracked and the fun began with the people upstairs walking around and it felt like the ceiling was coming in.  The walls and ceiling are paper thin so every noise amplified, especially their bathroom visit at 3am where every drop was heard. After an awful night, I hoped a good shower would help - this is where it wasn't funny. The shower was either freezing or scalding, without changing the temperature dial and that was the water that wasn't pouring out of the shower unit and not getting as far as the shower hose. The hairdryer that was provided couldn't be plugged in anywhere near the one small mirror to make it any use.

The bed was comfortable and breakfast good, having avoided the broken floor as we sat down - still wouldn't say it was worth the £90 we paid.

Save yourself the bother and book somewhere else!

Great location and very nice staff. We were made to feel welcome. Room was spacious and the bed was very comfortable. Breakfast was very good too. Coop supermarket across the road also 24 hr filling station.

Top class service

We spent 4 nights there paying £353.
We had to use the same towels every day and nobody emptied our bin in our whole stay.
We shared bathroom with the other room in our floor who stayed there 2 days. Well, the bathroom wasn't cleaned until the last day and it only was cleaned because we asked for it. When the other guest checked-out they left dirty towels in the bathroom, and we had to use it with all the things they left behind in there. The staff left their room opened without cleaning it until 9:00pm, with plates with rest of breakfast on the bed what it is not nice to see for other guest.
No manager no owners there, only 2 employees who didn't care too much about us to be comfortable there.
One of them spending the vast majority of his shift looking at his phone.
The morning we checked out the manager was there and we told him our issues, and he responded us that he will communicate with us later by phone.
They only offer us a 10% discount for having to use the same towel the 4 days but said nothing about not having clean bathroom everyday.
We replied him asking for bigger discount for not having clean bathroom everyday and he told us that they are a small guesthouse and don't clean bathroom everyday, that shocked us. £90 average per day and we don't get clean shared bathroom everyday?? We believed that it wasn't true and we told him.
He insisted that cleaning bathroom everyday is not a service that they provide and he raised the discount from £35 to £50, an amount we still considered low considering the poor service we got.
£90 per day in low season it's a high price so we expected a service according to the price and we got worse service than in a cheap hostel.
We kept telling him that £50 discount it is not enough for us and we didn't want to carry on with that endless discussion, he should know what to do as we know what to do 
Since then we don't have any more news from them nor having any money back

Worse service than a hostel but price like a hotel

During our road trip, we stayed at three different guesthouses and B&B's in Scotland. Broadford House was the most expensive of them all.

 The room wasn't cleaned thoroughly, there was a pair of panties under the desk. Also, the bed was broken on one side which caused my friend to lay on a slope. We both didn't sleep well. Also, the breakfast wasn't good. 

It doesn't feel good to write a bad review, I hope this will help Broadford House to improve in the future.

Broadford House - Skye

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