Name: Abbeyfield
Address: The Clarendon House, High Street , Kenilworth, Warwickshire, CV8 1LZ , Kenilworth, Kenilworth, Kenilworth, CV8 1LZ, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Hairdryer

Shower/Bathtub

Bathtub

Shower

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Priory Theatre

Crazy Kiln

Coventry Airport

Birmingham International Airport

East Midlands Airport

Oxford Airport

Abbeyfield

Kenilworth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff are absolutely fantastic! We really enjoyed our stay here over Christmas. The staff from cleaners to management were so friendly and professional. The room was lovely and toasty. Food was good and although our room overlooked the street, I loved the vibrant atmosphere at Christmas. Thank you for making our stay great. We will be back for sure.

5 Stars based on the atmosphere and hospitality.

What should have been a lovely meal to celebrate a family members 70th birthday was everything but….. 
-minimal menu options due to the kitchen running out for items (wasn’t disclosed to you when being given a menu) 
- seafood platter was missed off the order - then took 15 mins to be served was told it would be 5 mins due to the fish being frozen (nice) 
- seafood platter arrived salmon wasn’t cooked see picture. Sent back to the kitchen Waited another 10 mins  by this time everyone else has finished eating. Food arrived again salmon still not cooked and sea bass missing. 
- waiters and waitresses completely helpless had no clue what was going on. 
- drinks orders taking 30 mins each time. 
- manager not engaged and only spoke to us when we keep asking she took 50% off the bill but and gave us 2 bottle of Prosecco but doesn’t change the fact a family meal has been ruined due to complete lack of management or trained staff absolutely abysmal. 
WILL NEVER RETURN 

We weren’t the only ones that complained multiple tables got up and walked out when their food was on the table. 
Pub needs closing down and reopening when proper staff are in place

Lack of absolutely everything including brain cells



While my mum was in a nursing home in Kenilworth, after I sold the house, I stayed at four different hotels & an apartment in Kenilworth but The Abbeyfield was my definite favourite. Ticks all the boxes. Lovely location, interesting old building, on a bus route. The rooms are clean, functional & tastefully decorated. Great breakfast. Spacious dining room. Big choice on the cooked menu & on the buffet to help yourself to. There’s a pub too. The Mushroom & Ale Pie with chips, veg & gravy is delicious. And a very good Chinese takeaway next door & post office/ general store over the road. And beyond all this the highlights are the bathroom lights come on as you approach the door, very useful, and such friendly, efficient staff. I’ve finished with Kenilworth now as my mum died last week but for a time I felt as at home as I could at The Abbeyfield. 

Everything I needed

The staff were friendly and helpful, the food was incredible. We really enjoyed the atmosphere and will definitely go again. A few of us are vegan and the options were amazing. Everyone was delighted with their experience. We highly recommended! 

A family dinner 

English romantic small hotel
clean and kind staff
the food in the restaurant is one of the best in the area with large portions
the only problem I think is the breakfast. Little variety on the buffet and it is renewed right away
e.g. 08:00 already the 3 croissants with jam were running out and they were not filling them again.

Nice romantic hotel

So, let's start with the good.   Good location, nice room (cosy), the building is old, but they have done well modernising it without losing the historic features.   Usual tea / coffee making facilities and the bathroom was clean with a nice shower over the bath.  The bed was very comfy,  we slept really well.
Things which could be done better...
Clare, the virtual assistant, does not assist.  We were trying to find the car park, all she could tell me was that they had parking.  Maybe you could provide instructions on how to find the car park before people arrive.
We had breakfast here (we didn't have dinner here due to other reviews).  Breakfast was OK.  Standard.  However, after the first breakfast, I did comment that I missed the black pudding.  The staff apologised as they did have it available.
The second morning, I specifically stated to the member of staff taking my order that I wanted black pudding.....it arrived without any!  The colleague who brought our breakfast returned to the kitchen, and my breakfast returned with black pudding !!
The staff were friendly and when you had their attention they looked after us.
We will be returning to Kenilworth again over the coming years, I would stay here again as the room quality was good and it was value for money, but we may consider other options.

On the whole, a pleasant visit

Dreadful service and shocking food.  Ordered medium sirloin steak, first one had been so overcooked it looked like a piece of leather. Replacement came and it definitely wasn’t sirloin- looked more like road kill!  Can’t believe the chef let either steak out the kitchen.  No apologies from staff, just left to the poor new lady behind the bar to deal with.

Shocking

Room was clean and comfortable with everything we needed. I couldn't hear other guests which sometimes you can in those sort of hotels, which was good. Hot water, adjustable radiators and plenty of room. 

Hotel staff were friendly and helpful.

Marked down by one because the breakfast wasn't great and we had to ask for hot water to be refilled. Would have been better to just provide us with a teapot to the table.

Comfortable room

Cosy hotel with lovely bar. Comfortable room with comfy double bed. Very quiet too! Would prefer a feather pillow but only polyester type, but slept ok! Very friendly staff. Attractive restaurant with varied menu. Very good breakfast.

Cosy and comfortable hotel in lovely location! Would return! 

Lunch, late December.  There was a couple in the restaurant, another couple had popped in and the three of us.  But when the food arrived (two burgers and a goujon ciabatta), it was lukewarm, and cold chips (congealing) are not appetising.  These tree had clearly been waiting  after being cooked:  but how difficult is it to take freshly prepared food to a customer's table?
Really rather poor ... and no draught ale available.  A lack of foresight there...

Abbeyfield

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