Name: Derwent Bank
Address: Derwent Bank Portinscale, Keswick, Keswick, Keswick, CA12 5TY, United Kingdom
Rating: 8

Smoke-free property

Garden

All Spaces Non-Smoking (public and private)

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Non-smoking rooms

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Coffee/tea for guests

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Free Wi-Fi

Internet

Free parking

Parking

Baby sleepers

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Womenrock

Hope Park

Theatre By The Lake

The Puzzling Place

Keswick Museum and Art Gallery

Derwent Bank

Keswick

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel gave us two bed zipped together king size with to double Quilt
No good. The food was awful and service so slow pre ordered but still had no veg left and no puddings thst we ordered. They had run out of gin and most wines. Needless to say never go to HF hotel again.


People were good hotel nice decor food awful.

There were two parts to this trip to Derwentwater with HF holidays. 

Excellent: 
The location, right in the edge of Derwentwater, the staff, the guided walks and our deluxe room were all excellent. 

Extremely poor: 
The evening meals, after long days walking, were extremely disappointing. The total package was £2600 per couple. The evening meals were more like school dinners than what you would expect from this kind of organisation. Even the guests we took with us commented the same.

3.5 but could have been 5 but for the poor evening meals

Stayed here whilst on an HF Holidays walking trip ( they own the property) . Location excellent, 20 minute walk to Keswick , excellent walking in immediate area, Derwent lake at bottom of garden. Very handy that local paddle boarding Company ( Lake District Paddle Board)  also   launch their SUPS from bottom of garden , so did a super fun SUP Introduction 3 hour lesson. 
Food was very good and all staff extremely helpful.

HF walking trip

Country house style accommodation for walkers.  Options of guided walks with well informed leaders or ‘do your own thing’. Owned by the H F Holiday organisation.  Recently renovated and now very modern with comfortable lounges and bar.  Bedrooms either in the main house or upgraded garden rooms with patios, all very clean and well maintained. Guests usually stay on a dinner bed and breakfast basis, and packed lunches are also provided, meals are very well presented and a good choice offered.  Tables are communal, and so guests make friends and exchange tips for walks etc.  There are extensive grounds down to the lake, and pheasants wonder around early mornings.  It is about 30 minutes walk into Keswick, also a large private free car park is provided.  A stand alone self contained cabin in the grounds is a novel accommodation option to try.

Perfect holiday accommodation for walkers

After a three night stay here on  Ramblers walking weekend I came away thinking that the staff made it a great holiday.
The food can only be described as average at best but for the cost of the holiday it was acceptable.
Pili and Dan at the bar were friendly polite and most helpful.
they had a good selection of wines at reasonable prices and there was a good atmosphere in the bar.
The accommodation was clean and tidy and again very acceptable for the price.
I would recommend this place for a good centre for a walking holiday.

The staff make the difference!

Whilst we're regulars with HF, this was our first visit to Derwent Bank, and I can quite honestly say that this had one of the best views I've had from a room, overlooking the garden and lake and jetty at the bottom. The room was bright and clean and we had eveything we needed for our 4 night stay (although the staff were all very friendly and helpful to assist with any extras and requests). 
Because of Covid, measures were in place, but everything was so efficient this was non-intrusive. In fact we quite liked selecting our evening meal from the menu in our room, and the fantastic lunch selections for the following day's walk. 
A good selection of wine and real ales helped to round up a good day's walking, not to mention the great breakfasts.
There were 7 walk options from the hotel (although I'm sure there are many more) and on Thursday a coach took us to nearby Ullswater for a fantastic scenic hike.
Well recommended and I'm sure we'll be back.

Amazing Room with a View

This was my first experience booking with a large trekking corporate like HF as I normally prefer to book with independent operators.  Normally I take the time to get recommendations on local providers before heading to a new region but for a variety of reasons coming out of Lockdown 3.0 this wasn't possible and I ended up trying HF given the numerous trip dates.   However, this worked out to be a double-edged sword at least for me and think worth warning others before they book...

After carefully reviewing all the various trips I selected the "7 Night Northern Lake District Guided Holiday (Derwent)" which included helpful Trip Notes with a day to exciting Scafell Pike.  Once I'd gotten sign off from my lovely wife, I went ahead and clicked "Book Now" which took me through to provide booking information and the oh so important credit card details - so far so good.

Fast forward to just before the trip when it turns out that there are SIX widely different itineraries for the same Northern Lake District Derwent trip, most of which don't seem to include Scafell Pike at all!  Frantic phone call later to a sales rep and I'm left it with "nothing we can do to help".  

It's my fault for going with the big corporate instead of the local provider (I know, I know) but just a warning to others that there are widely different itineraries within the same "trip" which may or may not be obvious so make sure you call and confirm exactly what you think you're paying for!  We'll see how the trip goes but thought worth pointing out asap so others don't have the same frustrating booking issue.  So far I'm missing that local touch of the independents...

First time booking with a big corporate...

As part of a Meetup walking group we enjoyed staying at this HF hotel for 4 nights. Spacious and recently refurbished the staff are wonderful and the views of the lake are amazing. Great food, well organised during this time of Covid 19 rules. Rooms are spacious and well equipped, good showers, lovely views. Quiet and relaxing. Take your evening drink onto the terrace and watch the small yachts. Highly recommended

Great play to stay

A 7 day walking holiday with HF holidays, Derwent Bank Hotel. This lovely hotel is in a beautiful location within easy reach of Keswick, surrounded by mountains and with grounds leading right down to the lake shore. Post lockdown routine included social distancing measures throughout and hand sanitiser at the entrance to the hotel, and all public areas. We felt that every reasonable strategy was in place to ensure the safety of both guests and staff. Although guided walks were not available, expert advice was provided with maps and full route information for self guided walks. The food was very good with a varied selection to choose from and the staff were outstanding.

Lovely post lockdown holiday

Walking holiday in the Lake district, spoilt by accommodation, we expected a hotel room and were given a POD.  Shower not working, door blind broken in three places, dirty pillow.   When we complained we were told, what do you expect it is a POD.  Head office said we booked it, we didn’t even know they had a POD.   Food good, Most of the staff were lovely, walk leaders great.

Derwent Bank

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