Name: Lerwick Hotel
Address: 15 South Road, Lerwick, Lerwick, Lerwick, ZE1 0RB, United Kingdom
Rating: 7

Smoking areas

Currency exchange

Heating

No elevators

Reception desk

General

Cable TV

Hairdryer

Bathtub

Shower

Rooms

Accessibility features

Accessibility

Iron and board

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Free Parking on Premises

Parking

Event facilities

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Up-Helly-Aa Exhibition

Clickimin Broch

Bain's Beach

Coastal Walk to the Knab

Tingwall Airport

Sumburgh Airport

Scatsta Airport

Lerwick Hotel

Lerwick

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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18-beds

19-beds

2-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Dirty, damp and not fit for purpose. The walls in the corridors and room were wet with penetrating damp. Peeling wallpapers, shoddy ripped furnishings, ancient beds, flaking paint. Dirty carpets and restaurant stained seats and dirty blinds. I think this place would make you ill if you stayed for any length of time. Oh, I could go on but do yourself a favour and don’t go. Awful and embarrassing for any tourists visiting Shetland- what a dreadful impression!

BEWARE!

Went there for a family meal. Both me and my partner had the duck. Presentation was spot on, no taste, duck was so hard I couldn't even cut it properly ended up giving it to my partner who also stated it was very tough. Had the sticky toffee pudding with ice cream again cutting through a pudding was hard, and the most tiny bit of ice cream you could imagine. Never go there again 174 pounds for family of 4 adults 3 children 

Family meal

Not sure about some of these reviews, the hotel is reasonably priced as hotels go these days. 
I’ve just had a fabulous meal in the restaurant, reception, bar and restaurant staff have been pleasant and attentive and actually smiling unlike my stay in the Scalloway hotel the previous night. Room 209 is absolutely fine and meets my needs (these comments about “dated” rooms crack me up, people want pristine brand new for every stay now 🙄)
The view from my room is lovely, the location is great and I’ll definitely be back again next time I visit Shetland.

Great stay in LH

The hotel is in an excellent position and has very good views of the bay. It is only a short walk to the town centre and Tesco is very near by if you need supplies. The staff are very obliging and friendly and will go out of their way to help wherever they can. The food in the evening and at breakfast is very good and the only downside to the hotel is the bedrooms need refurbishing but apparently that will be happening shortly.

Walking week with a group

Mixed feelings about this review as some issues were excellent others not so. 
Firstly it's hard not to escape cost of hotel accommodation in Lerwick & it's right to expect high standards. 
I arrived at the hotel off the morning Northlink Ferry which after a 25/30 minute walk meant I arrived well before check in time. Fully expected my bag to be stored, however receptionist couldn't have been more helpful & informed me my room was ready which I really appreciated. 
Location of the hotel just off South Road was ideal for my purposes with a large supermarket barely 10mins walk, close to a well defined coastal walk round The Knab or a 15-20 mins walk to Lerwick Harbour/Port. View at the back of the hotel is stunning. 
My room seemed a little dated with some of the furniture scratched & as I later discovered a very small bathroom with very weak shower. TV seemed to reboot itself every so often but otherwise ok
 Had an evening meal in the Bay Brasserie which was excellent. Quality of pate for starter & haddock for main course was very good. All in all excellent evening meal. Breakfasts in the hotel were decent & during my stay had cereals, hot food & kipper which to be honest was just ok. 
All the staff I met were friendly & helpful & overall enjoyed my stay but just expected more for the cost  

Mixed Feelings - Stunning Location

We stayed for 3 days. The views are stunning. We stayed in a room with a 4 poster bed. 
The room was clean and comfortable. The ensuite was a good size. The hotel is an easy walk t the centre of Lerwick.  It is very close to several tourist spots. 
The staff are wonderful. They are all very helpful. 
We enjoyed our stay here.

A great stay in Lerwick

Whilst the staff could not be faulted, my room 232 , was small with a tight small ensuite, the shower compartment had discoloured/grouting/mould growth also around the waste outlet and the extractor vent was coated with fine fluff/dust suggesting it had not been cleaned in a while, the central light fitting had flies/other debris visible in it,  in need of a clean. The dinner menu did not change for the entire fortnight we were there which was also a lilt disappointing. Also as  an EV driver, assured by the Tourist board that charging on Shetland would not be a problem to find that this large centrally situated main hotel with a large car park did not have even one destination charger on site was also disappointing. The nearest(very slow) chargers in the Heath centre were mostly occupied by NHS staff vehicles, so not available. Reliance had to be placed on the handful of rapid chargers in Lerwick and wider afield.

Pleasant enough , adequate, but let down by attention to detail,

I should start with that the front desk folks were very kind and super-helpful. The folks working in the restaurant were kind but often seemed as if they just woke up from a nap and weren't ready to interact with anyone. Melancholy. The front exterior of the hotel is a little deceiving as it looks so modern. Once you enter the hotel it immediately changes to a very 90's feel, and then when you get to your room it feels like you're staying a few nights at your grandmother's house. I'm assuming they're going through a slow remodel as some of the rooms on their website look very nice with modern amenities. My biggest gripe about this hotel was the bathroom. My particular room had the toilet right up against the wall and the heated towel right right next to that. So you have to sit sideways on the toilet so as not to burn your leg on the towel rack. I'm not a big person and I still had to sit sideways. It works, sure, but it's kinda weird. The room was clean but not as clean as it could be. Needed a good dusting. The painted over wallpaper was peeling in a lot of places in the room which made it feel very run down. There is a huge flatscreen TV with lots of channels if you get stuck inside or just need some wind-down time in front of the TV. The breakfast was pretty good, you have a lot of choices from cold to ready-made hot options. The dinner at the restaurant is decent. A good amount of options and the food was all pretty good. Someone else mentioned their steak was cooked poorly but mine was cooked to perfection. No complaints. I would stay here again but I would request one of the nicer/newly remodeled rooms. 

A Decent Option - Great Location

The only thing that let's tge hotel down are the rooms!
Staff are very friendly. Breakfast & dinner both lovely. The situation of the hotel is great.
The rooms - oh my. The good, the TV is huge with lots of stations,  The bad, cleaning is minimal. Really needed a deep clean. Skirting boards & behind bedside table were covered in dust. Curtain fell off rail when I closed them. The ugly, Shower fell off stand, showerhead split in 2 & the dirt that came out was awful.
Please if you don't have the cash to refurbish, please just clean them properly. Such a shame as the staff & restaurant  are nice.

Lovely staff shame about the rooms

This was by first stay at the Lerwick hotel although I have been to Lerwick several times.  The front desk people were very welcoming, my room was good and had stunningly beautiful views, the bathroom was very well equipped and the hotel meals were very good.  I ordered venison the first night and it really was the best venison I have ever eaten.  Whoever cooked it deserves a medal.

Lerwick Hotel

Main amenities of the hotel

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