Name: Shandon House Hotel
Address: 36-38 Church Road, London, London, London, TW9 1UA, United Kingdom
Rating: 7

24-hour reception

Smoke-free property

Heating

Security guard

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Richmond

Kew Gardens

Gunnersbury

Orange Tree Theatre

Minorca Sailing

Richmond Green

Richmond Bridge

Richmond Palace

Queen Charlotte’s Cottage

Petersham Meadows

Marianne North Gallery

Royal Botanic Gardens, Kew

Back of Beyond Adventures

Loftus Road Stadium

Victoria and Albert Museum

Hyde Park

London Heathrow Airport

Buckingham Palace

Madame Tussauds

Big Ben

National Gallery

London Eye

The British Museum

The Shard

Tower Bridge

Tower of London

London City Airport

London Gatwick Airport

Wycombe Air Park

Farnborough Airport

Blackbushe Airport

London Luton Airport

Rochester Airport

Shandon House Hotel

London

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is basic but clean and quiet, and well located for the station and all Richmond's shops and bars. Good value for a stopover, although as others have commented, parking is a bit of a lottery. No breakfast, but there's a Gail's a few minutes walk away.

Good value for Richmond

The rooms do not look like the photos so don’t be fooled. It is unbelievably tired, the curtains are stain and ripped. The bed was so uncomfortable neither of us slept. ( party of four in two rooms ) the bathrooms are awful, there was an unknown sticky substance on the carpet that my partner stood in barefoot, and it was not worth the money, even for a budget hotel. The car park literally holds no more that three cars safely. We will not stay there again.

Very bad condition - would not visit again

I had accidently booked the wrong date for this hotel. My intended date to book was September 20th 2024, but when I looked at my confirmation email, I had booked December 20th 2024 by mistake. The hotel were very polite and understanding and promtly refunded me the whole amount , even though it was not a 'free cancellation' booking. I was impressed by their attitude and response and it is refreshing to know there are still some businesses that behave like they do.

Booking/refund review

Booké for a night to explore Richmond. Hotel is well-situated, affordable, clean, comfortable and *has parking*. Quiet. We got a good night's sleep. Flawless service at check-in and check-out. No surprises. No complaints. Happy to recommend. 

Great value. Comfy. Well-situated. 

Nice and cosy budget hotel. For me the main thing was the location - I've got friends in Richmond and wanted to stay nearby. The place is clean, polite, serves breakfast, has a microwave oven to warm up a takeaway. 
The room was small, but it's London and we need to be realistic here. 
I'd stay there again for sure!

Good memories

On making the booking we required a good location close to the centre also close to the tube which it ticks all of the boxes. The only negative was the size of the room we had room 12 which was tight however it was very cosy and clean and towels changed. I managed to get into the car park and a bonus was getting checked in earlier. Recommend

Friendly Reception but Room Tight

Recently stayed at the Shandon Hotel with a group of friends for a couple of nights. 
We had the best greeting from the lovely Sarah on reception together with Hazel - felt instantly at home. 
Easy to check in and free parking onsite up to about 5 cars. 
Location into Richmond town is perfect and close to the train station. 
This is purely a bed for the night although there is a communal kitchen/diner on the ground floor with added conservatory should you wish to buy your own food or have a takeaway delivered in. 
As a group, we spent both evenings in this area with our own food and drink and having fun! 
The hotel is situated over a number of floors so if you have mobility issues it would be best to ask for ground floor. 
Yes, the hotel is ‘tired’ but its location is exceptional, our beds and towels were changed after the first night (something you don’t get in ‘other hotels’) and there were plenty of toiletries and tea/coffee making facilities! 
Overall, we had a great stay and would definitely stay here again. 
You may pay extra somewhere else and have all the luxuries but at the end of the day it’s a bed for the night and money doesn’t buy excellent customer service - thank you again (from the sausage posse) to the wonderful Sarah and Hazel xx

Great location and staff!

5/5 because this is a great value hotel in a perfect location for Richmond, Kew, Kingston. 5 min walk from all the cafes and bars and the station. There’s a small car park. 
Rooms are comfortable and clean but show signs of wear and tear as it’s an old building but don’t let that put you off. Fresh clean towels, lovely products for washing, TV, plenty of spare sockets, a dressing table and full length mirror. 
Kettle and generous supply of tea/coffee with Yorkshire tea bags! This is better than hotels with many stars!! 

Bedding is clean and crisps and we didn’t need to use them on our visit but the lack of AC is more than made up for by the heater and fan provided in the room 

Very comfortable stay and I would choose to stay again if I’m back in the area for an occasion

Great value great location

This is NOT a hotel, it is a b&b without the breakfast. Stopped because it was the only place with availability for the dates. It cost over £300 for a Fri/Sat night stay. The “free” parking relies on availability in a small area able to accommodate five cars at best - in other words a parking lottery. The hotel is beneath the flight path of Heathrow air traffic, with continual flights after about 5am. Not great considering lack of double glazing. Room was tiny, tired and run down, shower filthy and bed an uncomfortable three quarter affair. This property should not be endorsed by Tripadvisor. Avoid at all costs. Can’t believe that some contributors gave it five stars.


Awful experience

We read some negative reviews after we booked but went ahead because it was value for money in Richmond.  It’s located just behind the station, a short walk from the river and the wide choice of restaurants Richmond offers.  I think some reviewers forget it’s a basic 2-star hotel.  It does not offer breakfast, but has tea/coffee in the room.  It’s very frayed, but clean with good hot water and they do fix stuff if you ask.  There is a very nice looking 4-star boutique hotel across the road, but it was over £200 more expensive for the 3-nights we stayed.  The Travel Lodge was about £100 more.

Shandon House Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Internet

Languages Spoken

Parking

Beauty and wellness

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment