Name: Ruxley Rooms
Address: Maidstone Road Sidcup,Maidstone Road, London, London, London, DA14 5BG, United Kingdom
Rating: 5

Smoke-free property

Heating

Garden

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Laptop safe

Rooms

Ironing

Laundry

Services and amenities

Restaurant

Packed Lunches

Meals

Barbecue grill(s)

Recreation

Free parking

Parking

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Bromley

London City Airport

Tower Bridge

Tower of London

The Shard

London Eye

Big Ben

National Gallery

Buckingham Palace

The British Museum

Victoria and Albert Museum

Madame Tussauds

Hyde Park

Rochester Airport

Loftus Road Stadium

London Gatwick Airport

London Heathrow Airport

London Southend Airport

Stansted Airport

Ruxley Rooms

London

Words cannot fully express the awful experience of Ruxley Rooms. So to try and summarise, the shared bathroom door wouldn't close as it was off the hinge, the bath was full of cement dust, the curtain pole fell down when trying to close curtains and after attempting to pull sheet down, the mattress was found to be stained and stomach churningly dirty . Needless to say, we cut our stay short and left.

Dirty and totally unacceptable accommodation

We check in late, due to our circumsyamces.
The staff asked us to pay £20.00  without decency and explaing it as not stated in the policy, asking us while he is in our room, and rude and shouting. We paid the 20.00 anyways.
Following day, we check out at exactly 7:55 am which our official check out is 2pm, before we check out we took photos of the viscinity for our review. The staff came out and shouted at us and asking us to live the premise as we are taking  pictures as we think ee did not violate anthing.
The staff needs proper training in hospitality and must improve thier professionalism. Stongly not recomended.

Rude unprofessipnal stafd

The main complaints i have with this place are 

1. No hot water for showers. I was here for 9 nights and the water was lukewarm at best, not good enough for long stays really.

2. The walls were cardboard thin which on my stay had extremely noisy guests, screaming kids at midnigh/slamming doors etc. I know this isn’t quite the hotels fault but there should be a noise curfew.

Plus points were secure gate parking and good wifi, plus for around the area £40 a night i found was fair.

Disappointing, cold showers and loud guests

I stayed at Ruxleys rooms it was very clean and cheap stay.
In the room desk had crack and also plug so scared to use had no choice no there plugs in room.  There was no TV remote to watch TV.
I can't believe  in this day and age there property of this state.
There was no heating in rooms or bathroom,
 I wasn't able to sleep due to cold room even though I put jacket and sock on.

 The bed not of good quality when I went to sleep I slumped down.
The items in room were of poor quality.

Very bad stay

Booked for last Sat to find out the hotel was over booked and cancelled free of charge, so a panic to find another suitable accommodation and await a refund. Then this hotel still showed rooms online after cancelling, as if they are waiting for a larger or more expensive booking. Rather than take the hotel offline and prevent the problem.

Never Book Again

Myself and Brother went to Brands hatch during the day and got back to check in at about 18.30.
Was greeted by the slowest opening gates in the world. No marked parking spaces.
Went to the entrance and there was no reception desk or even clue as to where to ask. I knocked on the random door, was greeted by a face and door was then closed, re-open and a key given to me with instructions to get through the rabbit warren of corridors.
Found our room which to put your head down for 1 night was passable.
Worst thing was the awful smell of Marijuana, they can't deny it because it STANK!
 The headboards weren't attached to the beds, and they soon moved once you sat or lay on them. 
No power points next to the beds for chargers etc.
You could hear EVERYTHING from the adjoining room, to the point of a dropped item sounded like it was coming through the wall.
The shared Bathroom was clean however no extra toilet roll was available and the holder was empty in the morning. 
Tv signal was shocking, No milk for the Tea & Coffee.
They could easily have put the Wifi password on a leaflet in the room but instead you have to ask & if you want a meal you have to pre book when you book the room, which to my mind it ridiculous.

In conclusion if you want somewhere to put you head for a night or two this place is good enough for that BUT Do not expect comfort, luxury, nice views or surrounding! 
The shower will burn you unless you damn careful and take your own toilet roll.

Unfinished rooms, STINK of marijuana !

My husband and I  booked into Ruxley Rooms in July 2022 for 8 days.
The room was abysmal,  classed as a "double room" it was barely 9 feet by 10 feet. It was cramped, dirty and it smelled. There were no towels, no hot water, no wi-fi, no breakfast, all which were advertised as available. The staff were of no use whatsoever. When we complained the "manager" said, quote: "Well, there's a double bed!" Getting out of the room had to be negotiated as the door scraped the corner of the bed. Luckily we did not bring our suitcases into the room because there simple WAS no room to put them ANYWHERE!
When we complained there was no hot water the manager said, (again a direct quote): "The whole building is without hot water!" As if this was a satisfactory explanation.
Because of the late hour we were forced to stay the night.
We left first thing in the morning.
Nor were we able to secure a refund despite the atrocious conditions and the blatant fraudulent claims about the "hotels" amenities. 
YOU HAVE BEEN WARNED!!!!

RUXLEY ROOMS

Host wasn't very welcoming or friendly far from it...room was clean.door slams every time you close it no slow close facility /hinge..every time someone used hot water you could hear it running from the Boiler day&night .......then at 6am we was rudely woken by someone trying to 
open our room door and entering our room,with it being very hot we had no covers on and little clothing ,when we mentioned it the next morning whilst handing out key in the man said oh yes Sorry that was,my brother he had been out drinking and thought that,room was free for him to use forthe the night ????? I will definitely not be returning to this place again

Ms n kataryna

The place was lovely and so were the people. the owner was very sweet and always asked how we were when we saw her. the only issue we had was with difficulty shutting bathroom doors, which only needed a little more strength and the fact the soap dispenser didn’t work well. there were heaters in the room. the beds were comfortable. overall great experience

Wonderful Place!

Ruxley rooms is a clean, comfortable, friendly place to stay. Excellent value for money and a good location with much of the south east of London/ Kent  easily reachable, both A2/A20 close by.
I would recommend this place to anyone visiting in or around the Sidcup/Bexley/ Eltham areas.

Thanks to all for a lovely stay.

Ruxley Rooms

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