Name: Fountain Hill House
Address: 105 Chapel Road, Derry BT47 2BG Northern Ireland, Londonderry, Londonderry, Londonderry, BT47 2BG, United Kingdom
Rating: 4

Elevator/lift

General

Restaurant

Meals

Conference Hall

Business

Location

At the hotel

Railway Terminus

Derry Visitor and Convention Bureau

The River Faughan

Derry Girls Mural

Ferryquay Gate

Walled City

Old Northern Bank

The Star Factory

The Masonic Hall

Castle Gate

City of Derry Airport

Fountain Hill House

Londonderry

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I have to say the property is beautiful.  We had a great time at the start of December 2023. Michael text me afterwards to thank us for the condition in which we left the house and invited us to stay anytime. Well that certainly will be a resounding NO! Our experience was marred by the fact that Michael did not pay us our £450 security deposit back. We paid it in good faith at the beginning of November. Just of note; we did not have to pay this with our previous stay at the property, but we understood policies change.  We eventually received a refund today, 9 weeks later from Booking com. Which I thank them for. Like a previous guest has commented, after speaking to me once and assuring me the money would be in our a/c, we could not get the hold of the elusive Michael after that point.  We had to resort to having someone else phone him that he didn't recognize....then I got speaking to him when he more or less politely said if he wasn't getting paid by Booking com then we couldn't get our deposit back until he was paid. We demanded the money be returned, to on avail! Again, radio silence ensued. We then went through the channel of despute through Booking com, who where extremely helpful. Unfortunately he did not respond to Booking com either. THIS IS OUR ADVICE.....DO NOT HAND OVER A DEPOSIT .....YOU WILL NEVER SEE IT FROM MICHAEL! DONT BE TAKEN IN BY THE EXCUSES OF WHY IT HAS TO BE PAID.  DONT PAY IT!!!!!  Absolute disgrace to treat guests in this manner.

DO NOT PAY SECURITY DEPOSIT!

Stayed here over new year house was ok bit old heating not great electric buzzing whole 2 days we were there but done the job for a large family gathering house was left in good condition no damage and cleaned upon leaving but the owner held back our deposit of £450 refused to answer any emails or messages 5 weeks later still no money returned and host Michael trying to say wallpaper in one room had small damage so keeping £450 for this..absolute con...would not recommend staying here for this reason.

Avoid this property

I would rate this a 1. The photos showing this property have not been updated.  The property inside and outside needs repair. When we arrived property was freezing we had to wear our coats and hats to keep warm. The were messaged to turn the heating off. Windows were damaged and electricity tripped out and would have run out only it was a bank holiday. Now host is withholding the deposit as he said we damaged wallpaper in one room. Which is £450 not a small deposit.   Patio area was in need of a clean and tidy up. As well as a dog barking in a kennel close to the home. No outside working and a tree down blocking a lane way.

We choose the property from the photos up on the booking sites. It wasn't cheap and a large deposited required.  

The premises are old and full of history…….however after leaving the owner messaging to thank us for leaving the property in such great clean condition but we STILL CANT get our £450 deposit returned, owner not answering mobile or emails - would absolutely NOT recommend on this basis

Disappointed

We booked this house on VBRO for a family visit to Derry in the run up to Christmas. It’s an old Victorian House with all the original features you expect to find. The owner told us of the house history which was built in 1861 with 6 bedrooms and 3 bathrooms (one en-suite). The main living rooms had an open fires and a log burner which came in handy with the winter weather (-4 and some snow).

It has a great kitchen well equipped with Range-master cooker which came in hand for feeding our group of 11. We had a great family dinner on the first night and on the second night we dined at the Sooty Olive which was also excellent and only 5 minutes walk. Walking distance to town over the peace bridge is about 1/2 mile from the house and an easy 15-20 minute walk. Recommend getting a taxi back as it’s uphill the last 1/4 mile.

All in all it was a great stay. Thank you for hosting our family break.

Great place…..great location…..nice property for family visit to Derry

I had this house booked for my fiancès 30th birthday until the owner started to message me on booking.com asking all of our ages, where we were all from and what we were coming for. When I asked him if there was a problem with the booking he told me to cancel it. Absolutely ridiculous behaviour from someone supposed to be advertising on a booking site. I would never recommend this place to anyone.

Would not advise anyone to book

The bedroom itself was lovely and the owners very friendly. However it was very difficult to find and had no signage. There is a lack of privacy, there was no lock on our bedroom door. At one point the owners child walked into our room. You also have to walk through the family house to get to the bathroom. There was the owners clothes stored in the bedroom cupboard. It felt like staying in someone's house rather than a B&B.

Nice house, but poor signage and no privacy.

It's a very big house, the family lives in with 2 children. They have an extra bedroom and they rent it. This is not a b&b!toilet is upstairs but you share it with the family. Breakfast was coffee, milk, cereals, old bread. They do not cook. Besides it's very expensive.

never again

This was the worst B&B we have ever found. The description on booking.com billed it as a deluxe room with a private bath, sitting area, hot pot in room, breakfast included and check-in at 2:30. The truth: no one was there until the guy rushed home from work to let us in at 4:00, then he left again. Room was very basic, poor lighting, nowhere to put our things, no hot pot. The bathroom was next door and shared with the family, the toilet was down the hall, sitting area and tv were downstairs. Bed was terrible and the cold breakfast of cereal and some fruit were left for us. No one around in the morning. These people are just renting out a room for a little extra money. Ok, but don't bill it as a deluxe room in a guest house.

Fountain Hill House

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment