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business trip
October 2023
Thistle Express London Luton
Good hospitality, basic clean room, great breakfast, recommended. Parking not ideal but adequate
Central Luton location, tea coffee making in rooms would have been nice but good variety available in the reception free of charge.
Would stay again.
family
October 2023
Love it
Love it, I loved the stay in Luton because I had the flight the next morning, quite cosy and comfortable, the breakfast was free and tasty! The lifts ( I have a buggy with a child) worked, so I had no issues with it . Love it
June 2023
Excellent rooms, great price.
The room was amazing the bed was really comfortable. The staff were very friendly and welcoming. Sonny was very helpful and gave great customer service. I would recommend staying here. I will definitely be making this my go to hotel.
June 2023
Didn't stay bit wished we could staff amazing
We didn't even get to stay in a room as easyjet booked it for the wrong date after a overnight flight delay. The front of house staff on reception was the most helpful gentleman. He tried everything he could to fix the situation. He let us use the WiFi and even gave us a free coffee whilst we sorted
family
January 2023
Fantastic staff
Very friendly staff.. Monika at breakfast is wonderful and nothing is to much trouble highly recommend
Central to everything. There is a real personal touch here which is endearing.
Family friendly hotel
December 2022
Stay in Luton
Lovely and cosy on a very cold day heater’s are radiators which is really nice , beds so comfortable socket’s at bedside nice big room big tv , walkway to shopping center free tea coffee all day train station not far
leisure, solo
September 2019
Standard Room (for sole use), 1 night
What was good
Competitive pricing, central location, comfortable rooms, efficient and friendly staff. Plus the comprehensive choices at breakfast, which was included in the room rate - a nice touch.
What was bad
One of the two lifts was inoperative for the whole of my 4 night stay. This did cause some delays in getting to/from rooms at peak periods such as check in & out times.
leisure, couple
August 2019
Standard Room (double bed), 1 night
What was good
Location was ideal, breakfast was good!
What was bad
Check in staff were chatting amongst themselves instead of talking to me.
leisure, solo
August 2021
Standard Double room (full double bed) (bed type is subject to availability), 1 night
What was good
Very easy to find as it is attached to the shopping centre and is walking distance from the train station.
The room was clean and the bed comfortable.
The room was clean
The reception staff were professional, helpful and polite.
leisure, family
September 2023
Standard Double room (full double bed) (child bed not included), 9 nights
What was good
It was brilliant location, right next to the mall. Hotel room was clean and staff was very helpful. We enjoyed our stay and perhaps will go there again.
What was bad
Wifi had issues which was irritating.
Thistle Express London Luton 3* in Luton 26 reviews of the hotel, room photos and prices – book Thistle Express London Luton online