Name: The Clubhouse B&B
Address: Seabank Road, 45, Nairn, Nairn, Nairn, IV12 4EY, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

Terrace

Express check-out

No elevators

Reception desk

General

Non-smoking rooms

Family room

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Rooms

Accessibility features

Accessibility

Iron and board

Luggage storage

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Event facilities

Business

Golf сourse (within 3 km)

Sports

Doctor

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Nairn Beach

Iolaire

Inverness Airport

The Clubhouse B&B

Nairn

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We arrived to find the hotel all locked up with no staff available, rang the ring doorbell and after a while managed to speak to someone. The connection was very poor and it was heavily raining so this was not easy. We were given a code to access the key safe and our room key. The same key also opened the front door ?? if all bedrooms had the same key? If so not very safe! When we arrived in our room it was clear the bathroom had not been cleaned; the toilet bowl was filled with urine which had not been flushed, there were soap wrappers left lying from previous guests. The tap on the sink was also falling off and not actually anchored to the sink in any way (I noticed this was also reported in a previous review 1 month ago yet staff denied any knowledge!) The bed looked freshly made but on closer inspection there were multiple hairs on the bottom sheet. There was also a lot of wear and tear and general dustiness on skirting boards etc. In the morning we discovered there was no hot water in the room at all! We complained about all of the above and were offered a 50% refund as we also decided not to stay for breakfast as originally planned. 

No hot water, unclean!

Brilliant service, food and atmosphere.   The food is second to none   the managers go above and beyond for you.  The decor is beautifully decorated, modern and bright.   Although I didn't stay we viewed the rooms, they are roomy, also beautifully decorated.

Amazing service and food

Be aware if you've booked in advance new owners think nothing of cancelling at short notice and couldn't be less helpful!
.............................................................................................................

Poor

I gave them a 1 star as you cannot give a zero. 

Arrived with partner and 4 year old son to find hotel locked up and numbers on door for contact were out of service. After a bit of digging we found there was an associated hotel 5 minutes away. When we went to see them they advised us yes they have our booking for clubhouse and took us around to an empty unmanned hotel with no breakfast or meal availability. We were taken to the annexe room we booked to find it filthy and uninhabitable and were told the hotel is being given up soon as no staff but we were welcome to stay seeing as we paid. A ridiculous statement. Avoid at all costs as the hotel owners are just trying to get you to stay at extra cost at nearby The west end hotel making out they are doing you a favour.

Disgusting

I arrived and no one was at the front desk. I rang the bell and waited for a while before a  young man came down. He gave me my key but did not direct me to my room or take me there. It took a little while to find as I was outside separate to the main hotel.
    I’d  had a busy journey traveling from England, I had been in the car for eight hours. 
  The amenities were basic and definitely need of a re-Ferb. I’ve stayed in a few hotels in Nairn over the past two months and this I have to say for the price you pay was very disappointing. 
 At 11 o’clock at night I was woken by three or four Indian  staff members shouting and being very loud and raucous right outside my window. They were smoking marijuana and my window was open. My room was filled with smoke as I was on ground floor accommodation . I suffer from asthma. 
I asked them to stop they did not do so immediately. And only on my second time of asking and being irate did they then go?
 I was then really worried that my car would  be damaged as they had my numberplate and could not get to sleep from thinking about this. 
I definitely wouldn’t go back there again when there’s so many other hotels of a much higher standard . No one was on the front desk in the morning to take my complaint . Disappointing 

Drug smoking staff 

My Wife and I, and another couple stayed in the Clubhouse Hotel for a weekend visit to Nairn. We had a great stay and really enjoyed the Hotel. Our friends were given a room outside in the recently added "extension" to the hotel. This was fine for them as they had their dog with them. We had Dinner in the hotel on two evenings and had no complaints about the food, although a Prawn Cocktail served on kale was a bit weird! The bar was nice and the staff were all friendly and helpful, Monica the barmaid was great and we had some laughs with her, hopefully she is settling into her job more easily every day after starting work at the Hotel quite recently.  We have no complaints about the hotel and had a great stay. Will stay again if visiting Nairn.

Thanks to all staff and management who made our stay very welcoming.

Lovely stay at the Clubhouse.

Lovely hotel, amazing, friendly staff. Restaurant food is delicious. I stay here regularly on business and always disappointed if no rooms left and need to stay elsewhere. 5 min walk to beach. Highly recommend

I return again and again. Friendly, clean great food and location.

Avoid at all cost  !!
Arrived an hour before check in, hotel locked up ! Returned around 4pm, no receptionist. Two men quickly turned up to check us in. We had requested a ground floor room due to my friends walking difficulties, no joy  ..  up the stairs  !!
No breakfast available,  5 minute walk to sister hotel for that !
Asked where the bar was  .. bar closed today !!
Asked where the restaurant was  .. no food available today.
Apparently this "establishment" is up for sale  ... please don't bother booking !!
On the positive side, one of the men gave me the number of another hotel close by, The Invernairne, what an absolute dream ..  review of this hotel posted later. 

Avoid at all costs  . .

Avoid! Room 14 is in an annexe which isn’t fit for purpose. We didn’t have our towels changed or toilet rolls replaced until we complained 3 days in. Even then, these were simply dumped on our bed- beds not made up, bins not emptied and room not cleaned at all during our stay. It is in an annexe which is treacherous- unsafe outside due to ongoing building work and no door bar which means leaves and other debris blows in which lands on the floor. Corners of the room really dirty and dusty - could be doing with a thorough clean. Wouldn’t recommend this hotel in case you get this room. It’s like an extension has been added by rogue builders who have half finished the job- the noise from the upstairs loft was horrendous - it sounded as if the people were in the room with us when they got up- not up to standard. Nothing 4 * about this hotel. 

Annexe was terrible- half finished building site which is left out of cleaning and fresh towels schedule 

We stayed there 23 September 2022, as pointed out by Jez S below, the stairs to rooms 7-9 are steep, narrow with very shallow steps, certainly not suitable for elderly and I don't know how Building Control allow such a dangerous access stair.  Second problem was no breakfast is served at the hotel, we had to take a 10 minute walk in pouring rain to West End Hotel and present a breakfast voucher.  Third problem was no 'Dinners', all that was available were fast food bar suppers served in the bar.  We also learned that West End Hotel only serve breakfasts and if you stay there and wasn’t dinner, guess where you have to go ... around the corner to Clubhouse Hotel, for a bar supper!  The one star rating is for the Manageress at The Clubhouse, she seemed to have to do everything, I don't know how she coped.

The Clubhouse B&B

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