Name: Scalloway Hotel
Address: Main St, Scalloway, Scalloway, Scalloway, ZE1 0TR, United Kingdom
Rating: 9

24-hour reception

Smoke-free property

No elevators

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Parking

Free parking nearby

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Scalloway Museum

Tingwall Airport

Sumburgh Airport

Scatsta Airport

Scalloway Hotel

Scalloway

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I was here last when peter and caroline ran the hotel, was fantastic! Came back with family/friends who wanted to see Shetland.
Came in for lunch this week, what a lovely refreshing change the new owners have made, menu is fantastic! The only let down is the bartender I'm afraid to say, not only did he tell us,when we enquired as the specials desserts, that is was and I quote ' sh*t do not bother ordering' he also told other tables the same about various menu choices.
As for ordering coffees after, we were told 'I'm a bartender, not a barista so you'll get what your given' 
"Luckily" my family has a great sense of humor and didnt let it dampen the afternoon but I genuinely feel, given how brilliant the new owners obviously are, they are being let down by this employee who may or may not have been inebriated?!

Go when there's different staff.

This hotel is let down by a young male member of staff who appeared under the influence of alcohol and/or drugs.  We decided to have a 'quiet' drink in the bar one night only to find the male and a group of young drunk (? high) female 'banshees' at the bar drinking.  The following morning at breakfast the male was extremely loud, unprofessional and still appeared under the influence. 
Nice, clean hotel but basic and expensive for what you get.

Let down badly by an idiot male staff member

Everything was amazing but sadly let down by the male bartender shouting swearing and sexual innuendos at what I presume was his friends (seems as thought he was high)

The girls were fabulous and seemed to very embarrassed by his behaviour 

Such a shame as we totally love coming and love coming with the dog

We have been here lots of times but not sure we will be back

Terrible Male Bar Tender

The restaurant is humorously poor: avoid..  Booking times inaccurate, waitress knew nothing about the food or drink in the bar.  Restaurant room plain and forbidding.  No condiments or ornamentation.  My main course - a large yorkshire pudding filled with unidentifiable shredded vegetables, a few slices of turkey (the waitress again did not know what meat it would be) and lots off gelatinous saline gravy.  Cost of they plateful: £17.00.   Needs management and a new start.  Ged to be great a few years ago.

Restaurant hopeless

Unexperienced very young waitresses (Highschoolers?) have no idea what kind of alcohol is served. Instead of checking on guests and asking for refills they started to clean the restaurant.

We’ve waited over 1 hour to get our starters, but the young owner couple who came in later got their food served after only 10 minutes. They came in, ate and left before we even got our starters!

Some of our scallops were raw in the middle. The pea purée tasted awfully salty. We advised the staff but only got a sorry. 

When the main course was finally served 40 minutes later we were in disbelief! The tuna was so dry that we couldn’t eat it. Fries were burnt. The meaty part of the pork belly was so dry that it was inedible and the top was not crispy just fatty! 

And the best part the waitresses were hiding! We finally found them in the bar part of the hotel.

Even though we were only able to eat 1 or 2 scallops out of the 3 on our plates and had only 3 bites of our main course they charged us full price! We paid over £100 for a very terrible evening.

There’s a reason why this restaurant is empty and only the owners eat there. It should’ve been a warning for us to see no locals inside. We’ll definitely not return!

Worst night ever! Long wait times! Bad food! Bad service!

peter the chef was  arrogant  and is generally vile, food was rotten, staff are rude wouldnt bother going near the place     could find somewhere else with better value for money no staff around most of the time either

staff unfriendly and drunk better to spend your money else were chef was rude and didnt seem to care either zero stars

Over priced under delivered.  Very very noisy.
Breakfast was classed as continental but no pastries just cereal and bread, you could pay for a cooked but our experience was shocking no staff around to take food order so left hungry. 
One positive is nice view if you get a room with a sea view 

Over priced under delivered, breakfast shocking and lack lustre 

In hindsight, Scalloway was probably not the best choice for a place to stay in Shetland. Lerwick would have been better with a large choice of restaurants for dinner. As far as we could tell there were only two in Scalloway, the one at this hotel (open every evening) and Da Haaf (only open for dinner on a Friday and Saturday) a fifteen minute walk from the hotel.
Our room (211) was ok, and the bed comfortable, but the en-suite was quite small. Being directly above the bar, the room could be noisy especially on Saturday night.
A limited continental breakfast was included in the room price, with the option of paying extra for a cooked breakfast.
For dinner, the menu had quite a wide choice of dishes and, apart from a couple of minor issues, the food was generally satisfactory.
Although some of the staff didn’t appear to be particularly experienced, the service throughout our stay was good and friendly.

Probably what you would expect for a 3 star hotel

We are on Shetland doing some sea kayaking and wanted somewhere nice for our wedding anniversary. We understand that the Scalloway Hotel is now under new management and has recently been refurbished. 
Young staff but very friendly and helpful, room was very clean with a sea view and the food was lovely 😋😋😋.
Highly recommend 👍

Scalloway Hotel. 

Following a more than disappointing experience at The Cornerstone, this newly revamped and reopened hotel came to the rescue for lunch suitable for a coeliac.  Helpful lad in the bar and kitchen cooking fresh food to order.  Nice fresh and clean atmosphere in the bar although two huge tv screens are a bit excessive?

Scalloway Hotel

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