Name: The Bridge Hotel
Address: Station Road, Scunthorpe, Scunthorpe, Scunthorpe, DN15 6PY, United Kingdom
Rating: 5

24-hour reception

Smoking areas

Smoke-free property

No elevators

General

Family room

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Services and amenities

Breakfast

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Karaoke

Recreation

Free parking

Parking

Event facilities

Business

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

North Lincolnshire Museum

The Plowright Theatre

Humberside Airport

Doncaster Sheffield Airport

The Bridge Hotel

Scunthorpe

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I rang the bell and was quickly greeted by a lady who was helpful and kind.

The hotel itself is dated and needs decorating. All of the corridors and the room stunk of stale smoke which was even strong to me as a smoker myself! I could still smell stale smoke on my coat and clothes after leaving.

The walls were dirty and the room was cold. There were a lot of hairs on the bed and in the bed which made me wonder if the bedding was actually clean. I am a very heavy sleeper and used to sleeping in noisy environments but was woken up 4 times in the night by shouting / clashing around. Could hear other TV’s, video games and phone calls very loudly. This hotel is also used as temporary accommodation for homeless people. 

There was a small fridge in the room which was visibly dirty and smelled terrible. 

Wifi advertised but details weren’t provided on check in. 

Avoid at all costs! Worst hotel I’ve ever stayed in and I won’t be returning.

Avoid!

Booked through Hotel.com as last minute due to mother in-law being in Scunthorpe Hospital. Room booked looked OK & was listed a s larger sized room for 3 with better decor & included breakfast.
Didn't get the better room just a standard double, Room was dirty with stained curtains & bathroom in poor state as was decor with peeling wallpaper & marks on walls. Breakfast was no-existent, apparently not offered since Covid. Absolutely horrible place with misleading listings, avoid at all costs.

Very poor & not as listed, no breakfast

Zero

What a disgraceful place
Advertising 
A bar a function room 
Fotos must be several years old
Door handle missing 
Paint peeling off
An abandoned car in the car park stuffed with all sorts of rubbish 
It looked like someone was living in it
We were so disgusted 
We went home

Terrible place

It needs shutting down or do a complete refurb, the only thing that was good were the beds, they were very clean, we were attending a wedding at short notice and it was the only place we could get, we were accosted outside by a chap who wanted £50 for a bed for the night. 

Awful

The worst hotel we've ever stayed in. Starting with a broken window by the reception entrance and an old wreck of a car full to the top with what looked like rubbish also by the main entrance.
As I nipped out to my car I was accosted by 2 scruffs also leaving who asked me to buy them a room for the night as they lived on the street. While I felt for these guys it's not what I expect inside a supposed hotel but with no-one on reaction it is to be expected.
The whole place is in a terrible state of disrepair and a large problem for me was the fact that all fire doors with sign's on them saying "fire door keep closed" we're all wedged open turning the whole place into death trap . I did close one to see what would happen and sure enough it was wedged open again next morning. I do believe this to be illegal and I'm sure their insurance provider would not be impressed assuming they have insurance.
The room was functional and the bed clean and comfy but what a state it was in and missing a door handle.
I think someone should decide whether to close this place down or do it up (a huge job)

Hotel or hostel ?

Husband stayed here for one night as it was ideal location for an event at the Plowright Theatre. No reception area (button to press to alert staff) and not a particularly warm welcome from the one member of staff that showed him into room. Room was ok, old but clean. Bathroom in need of updating, electric shower didn’t work but he was able to have a bath, plenty of hot water. No control on the radiator in the room so had to leave window open thus making it noisy. No information in room re breakfast time or check out time. Husband thought that he’d been told breakfast from 8:30am but went down at 9:10 and the room was all locked and was told it was AT 8:30! Not even offered a slice of toast! So a £50 room and no breakfast! 


Just ok, good location for theatre.

i have been using this hotel fer 6years and have had  no PROBLEMS. The rooms are always clean tidy, the staff have always been helpful.. The location is well situated fer shops bars n resturants . I will continue to use this hotel..

holiday/weekend breaks

ok upon arrival, car park was empty, and no staff on view, 
we pressed the button, and a guy came down in G4s uniform, and i asked if he was staff he said no, but he would help.  

Lie, he was on 4 in a bed.

Said about keys and in and out, and then said no breakfast as he owner had to go hospital 

Lie he was the owner.

Room to be fair was ok, and clean, but the heating stopped after 10pm and never came back on.

Leaving this morning there was a sign saying no staff available, and just leave keys

If the owners dont care there is no hope for this establishment, its in an ideal location next to the station, im not bothered about train noise but there was a bit of noise from a generator,

Everything is this hotel was closed

room ok, but no staff and no breakfast

I'm not usually one to write reviews and complain about things but here we go.

I booked an act performing at a local venue into this hotel on 29th September 2018 but made this mistake of not reading the reviews beforehand. Usually, I wouldn't put an act in a hotel I'd not used before, but everywhere else was fully booked.

Upon arriving, the act called me almost instantly, refusing to stay in the hotel room due to the condition of the room and facilities. This is a DJ that has traveled all around the world and Europe, so at first, I thought he was having me on when he explained why he didn't want to stay there.

He instantly decided to leave the hotel and we found him accommodation elsewhere. I've seen both photos and video footage of the room, and let's just say I've never seen anything like it. The place was filthy, the room looked like it hadn't been cleaned in months. The shower was broken and the hotel claimed they couldn't get it fixed with no hot water running in the hotel. I instantly called the hotel reception and asked for a refund to be told 'I can't give you a refund, I'm not the manager, she's on holiday and isn't back for two weeks so I don't really know what to do...'.

Two weeks later, I finally heard back from the hotel manager via email who said she would process my refund. I waited 10 days and still hadn't received a refund so I decided to call, another god knows how many days and still no refund. I decided to visit the hotel myself and see what all the fuss was about. Upon arriving at this establishment (if you can even call it that), I was greeted by a ran down lounge with a bell saying 'ring for attention'. I rang it and waited. As I was waiting, I noticed a sign on the desk stating that no hot water was available in some rooms, just to confirm that this was at least 3 weeks later. After around 5 minutes, a man came down the stairs and explained that the manager was 'in bed', although he looked like he'd just crawled out of bed himself. He tried to tell me that I had never paid for the room in the first place, even though I had confirmation of payment. Eventually, he clocked on that I wasn't stupid and decided to tell me I had been refunded. He printed me some kind of refund confirmation of and I left.

Another week past, still no refund. I decided to contact Booking.COM after a few rude emails from the supposed 'manager'. I finally received my refund at the start of November, over a month later.

The reviews on this page state the truth about this hotel but as you can see, the manager constantly picks faults with people's reviews claiming none of the stuff actually happened. I think it's about time she realized she is the problem, and not the customers. She claims to have repeat custom, but personally, I believe she's still dreaming upstairs leaving customers waiting at reception when she thinks that. The fact that numerous people have stated a pig is kept on the premises is enough to keep you away from this hotel. The management of this hotel is the worst I've dealt with and regularly deal with hotels around the country for various events and festivals. 

I'm sure Denise (I believe) will post some feedback on this review stating that I'm a liar, like she does on every other negative review. I'm suprise this place is still open and would go as far as contacting trading standards to have this business reviewed.

I've never been so embarrased to bring a DJ act to my hometown and be humiliated by them turning up to such a dump.

DO NOT STAY IN THIS HOTEL. AVOID LIKE THE PLAGUE.

AVOID LIKE THE PLAGUE

Booked this hotel for one night in a bit of a hurry so it is my own fault as I didn't read the reviews like I normally do.    

The good - the hotel has free parking and it is situated in very good location for the railway station and town.  Found the bed to be very comfortable and the good sized  room was clean and tidy.  Another good point is that the bathroom had plenty of hot water and the electric shower performed well.  It is very close to a busy road but we both had a good nights sleep.

Now the bad - I feel that I was completely miss-led by the description of this hotel.  I was promised a cooked breakfast as outlined when I booked, only to be told at check-in it would only be tea, toast, cereal and yogurt as the cook was on holiday!!!   No offer of a refund or any apology.  Just put up and shut-up.

I know what the hotel will say, that circumstances can sometimes mean things are not available.  BUT NO COOKED BREAKFAST? We should have been forewarned about this, then I could then have easily gone somewhere else.  

Also found the staff to be far from welcoming, in fact at check-in it looked like it was far too much trouble to book us in. Can't comment on the free wi-fi as I was never able to  connect to it.  

So, the stay was okay I guess but I'm very unlikely to stay here again.

The Bridge Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

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