Name: Netley Hall
Address: Netley Hall Estate, Shrewsbury, Shrewsbury, Shrewsbury, SY5 7JZ, United Kingdom
Rating: 8

Elevator/lift

Smoking areas

Smoke-free property

Heating

Garden

Private check-in/check-out

Outdoor furniture

Reception desk

General

Bridal suite

Non-smoking rooms

Fridge

Cable TV

DVD Player

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Laundry

Concierge services

Luggage storage

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Breakfast/lunch to go

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Picnic area

Fishing

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Netley Hall

Shrewsbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This could be a lovely hotel, but was let down by lack of atmosphere and disinterested staff (with the exception of the waiter/sommelier). The food was delicious, but the Clock Tower restaurant described on the website was not in use, and the room in use had clinical lighting and no atmosphere. Our room (11), had a fantastic view, but we were not offered help with our luggage up two steep sets of stairs. Bathrobes only arrived after I requested them. Overall, disappointing, and no response from these comments direct to the management.

Disappointing

Great locations and beautiful grounds. Reception area in a weird place as it’s been dumped in the entrance hall and doesn’t feel very inviting, as a hotelier I would have moved it further in the atrium area so that guests are invited in further. We stayed in cottage 7 which was very spacious and value for the money for two nights. Only issue we encountered was the smell from the drains that’s all I could smell during our stay. Cleanliness wasn’t 100% and could have been better but overall wasn’t too bad. Also restaurant prices are a bit strange Veg Pie for £25 which seems very steep whereas fish and chips and burgers only £18. Probably would stay again but maybe in the summer as weather was wet and cold during our stay.

Beautiful location

We stayed at the hotel in 2022 but on this visit we found it looking tired.  For this visit we stayed in one of their self catering lodges.

Pros:
Nice grounds
Friendly staff
Lodges are a good size
Warm

Cons:
The bed! It was incredibly lumpy and uncomfortable. The mattress sagged in the middle.
Although the bathroom was large there was no where to put your toilet bags,  a shelf or something would have been helpful.
The lodges are in a square with a path that goes round the front of them. Unfortunately there is limited lighting and some of the path has small potholes which makes it quite dangerous when it is dark.
There are no mugs just small t cups, if you like a mug of coffee in the morning take your own mugs.
No iron.

Tired.

Tired, soulless & poorly maintained holiday cottages.  We booked several for our group & had a miserable experience.  

Instead of “luxury” we found mattresses curled by previous sleepers, cracked tiles, showers that don’t drain, keys that don’t work properly & flickering electricals.  The well sized rooms were minimally finished making them echoey & cold.  Most dangerous of all one apartment was found to have a strong smell of gas on arrival, traced to the kitchen stove being left on. 

The staff were slow to respond to complaints & attempted to gaslight us with ill informed & misleading alternative explanations to avoid taking any responsibility.

Poorly maintained, miserable & far from luxurious

Absolutely appalling room think it was room8.Threadbare furniture filthy carpets .Complained to manager who said room wasn’t up to there usual standard and offered refund if he’s reading this we are still waiting .We attended a wedding and were looking forward to a lovely room we certainly didn’t get it

Hotel Nightmare

I really don’t know where to begin. A wonderful old house beautifully decorated: A wedding present built in 1850 !!I don’t think I have ever known such friendly helpful staff. Food was stunning. Exceptional value for money, we will definitely be going back,

A hidden gem

My husband, James, arranged a family get together for us and his cousins and their partners, as a change from only meeting at funerals. We needed a variety of accommodation for 20 people and Netley Hall seemed to fit the bill. They have been amazing from the day we booked until the time we left today! Two nights, 5 bedrooms in the hotel and three cottages - all perfect, with the exception of one or two minor niggles that were sorted within minutes of being reported to reception. Two excellent three course meals for 20 people and plenty of breakfast. Thank you to Kat and your staff for making this a really special occasion for us. Special mentions go to Rach, Jackie and Claudia for organising their teams to make everything go smoothly over the whole stay.

Family get together 

We went for a special St. Valentine's Day dinner, and were not staying overnight. We can't comment about the accommodation. The service was good and there appeared to be several couples like us, although there was little atmosphere in the large reception area.  

Not as special as expected.

Beautiful building and surroundings …..However,  very  disappointed in our stay, The cottages looked lovely from the  outside however very basic inside , the TV didn’t work. The light in the bedroom flickered .. after a long drive it was disappointing that  they don’t   even provide a sachet of coffee or  just some really basic comforts .I have never experienced this at any self catering holiday . On booking, we were told it was dog friendly and therefore  booked bed and breakfast we were then told that dogs were in-fact  not allowed in the hotel, unfortunately this meant we could not enjoy breakfast together and  one of us had to stay with the dog , having said this the breakfast was not worth  the hassle. The coffee was self service  and not working .. the buffet breakfast was below average . We would have offered our feed back if the receptionist at checkout had bothered to ask us if we had enjoyed our stay .. very disappointing stay .. 

Has potential to be really good..

We quite like staying in older properties, especially country estate types, because I was born in one. However, this one was a big let down, bordering on dangerous. We were booked into one of about 12 cottages, behind the main house. We arrived after dark, due to a very long drive. The way to the cottages was not lit and did not have illuminated signs for after dark. We did find the area of the cottages, however, the pathway to the cottages was not lit and was not level !! It was just plain dangerous, and included a raised manhole cover - perfect trip hazard. I am disabled, so look to avoid further injuries. We opened the front door, and no lights !!  And so it goes on, a quick list, .....no CM alarm, no kitchen fire extinguisher, no bath grab handle, loose floor tiles, etc.  It could be fantastic, because  the setting surely is. Whoever owns this place, get the problems sorted, for safety and your reputations sake.

Netley Hall

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