Name: Abel's Harp
Address: Bromlow Callow, Shrewsbury, Shrewsbury, Shrewsbury, SY5 0EA, United Kingdom
Rating: 8

Smoke-free property

Heating

Gift shop

Garden

Terrace

Outdoor furniture

No elevators

General

Bridal suite

Non-smoking rooms

Room service

DVD Player

Shower/Bathtub

Linens

Toiletries

Rooms

Iron and board

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Breakfast

Restaurant

Breakfast/lunch to go

Kettle

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Hiking

Picnic area

Recreation

Free parking

Parking

Spa tub

Beach/pool towels

Pool and beach

Event facilities

Business

Playroom

Kids

Pets allowed

Pets

Individually packaged food

Health and Safety Measures

Location

At the guest house

Room amenities

Abel's Harp

Shrewsbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked through wowcher. No shops in walking distance so take up what u will need. The lady on reception was very nice and got us booked in the hot tub you get time slots (not every one followed them) and served us drinks from the bar. Our lil shed had bed, lights and heater. There was also tea facilities but had an awful taste not sure if was the kettle. We missed the feeding alpacas as wasn’t told the time and we left early the next day, we should have asked to. We had the pizza night in the restaurant and was lovely again the same women that served us. The afternoon tea was nice to and came in one of the unusual tea pots around the restaurant. The women’s bathroom facilities was fine however the men’s string was broke to switch the shower on. Could do with maybe one toilet up the top as I defo wouldn’t walk down to the toilet on my own 😂 was quite dark and down a small path way and back in to the hotel.

Glamping & Afternoon tea experience

I stayed for one night at Abel’s harp for a friends hen do, after looking at the website before I arrived at the facility I was expecting it to be a nice little get away and was looking forward to it. Upon arriving, I was shocked to find that the ‘glamping pods’ were at the top of a very steep hill, getting to the top of this very steep hill with a suitcase and bags was not a fun experience at all and I’m glad I didn’t bring high heels, upon entering the ‘pod’ which was more like a garden shed I was shocked to discover how small it was and how dirty it was. The pod looked as though it hadn’t been cleaned for months, the mugs provided were full of dust and the decor was poor. The whole pod needed decorating and the wall decor was barely hanging on by a thread. I will be surprised if the bedding was even changed from the last guests who stayed here. I then asked where the toilets were and was told they were in the main building, which was a trek down the steep hill. This automatically put me in a bad mood and would be terrible for anyone who has incontinence problems or mobility issues. There was also no sink or running water provided. In 2024, you at least expect some kind of sanitisation. During the nighttime, around 3:30am, I had to get up to use the toilet, the hill to get to the toilets was pitch black and if you don’t have a torch on your phone you would not be able to see a thing, the pods were also freezing during the night and all you can hear is the wind outside, at one point although we shut the pod doors, the doors flung open during the night due to the wind. The facilities inside the main building were ok but again, everything was caked in dust and looked as though it hadn’t been cleaned in months. The staff were lovely and helpful but overall I wouldn’t stay here again even if you paid me. The food was ok but the lack of cleanliness put me off. In the morning you couldn’t even have a wash, due to no water. I had to travel home in the previous nights make up and couldn’t wait to have a shower when I got home. Never again will I do any sort of ‘glamping’ and I would never recommend staying here, I would be absolutely gutted if my own hen do or wedding was hosted here!

Never again!!!

On the 30th March, we had the pleasure of getting married at Abel’s Harp and it was simply perfect. Right for when we booked it, the staff were amazing. Big shout out to Jade who helped us through all the initial booking and making plans. We were adamant we wanted a relaxed vibe for our wedding and seemed like we couldn’t find the place that could offer us this until we found this jem! Nothing was too much trouble, and anything we asked if they could do it they would. 
Roll onto the day, and we also stayed the night before and it was just perfect. Little details was so kind, as we had little facemasks, cakes and chocolates in our room and all of our guests rooms which just make it that extra bit special. If you asked me to imagine how I wanted our perfect wedding day to be, it was exactly this. Big big big shout out to Claudia and Jordyn who went above and beyond to make sure everything was perfect for us. We simply had nothing to worry about at all on the day, as they took it on themselves to make sure it was as stress free as possible which I can’t say thank you enough for. They made sure that everything was exactly how we wanted it, always checking in to see if we was ok and putting us at ease. 
The food was simply delicious. The meal on the night before was beautiful! Our wedding meal and grazing table was stunning. Everyone commented on how lovely the food was. 
I honestly cannot thank everyone enough at Abel’s harp for such a perfect day. All our guests left saying how amazing the venue was and how beautiful the day was. Thank you so so much! ❤️

Our perfect wedding

Spent the day at Abels Harp as part of the wedding party for a wedding this past weekend. 

I will prefix this by saying that the venue is located in a lovely place, most of staff were lovely and did try everything they could to make it nice day for everyone, you can see why this place has good reviews from it's styling and charm and to a point the bride and groom were enjoying their day.

However, given how the day went you couldn't help but feel the venue wasn't prepared to host a wedding that weekend based off the following points;

1. On the Friday night the bridal party arrived and the venue had no gas, as it hadn't been paid, which meant the staff had to source little heaters for the rooms due to how cold it was.

2. The food schedule was; main meal at 15:00 (which they did and I will say was nice) and then pizzas at 18:00 followed by a buffet at 20:00-20:30. However the pizza's where served with the buffet which was served late at 21:30 and only had 2 pizzas! This was for a wedding with 80-100 guests!

3. As mentioned, the main meal (hot pork baps) was nice, however the glasses weren't set on the table for the speech toasts and were being passed around during the speeches and were a mix of glasses, like they didn't have enough flutes for the 70 guests attending the day.

4. The bar had ran out of draft alcohol at 19:00 and then cans and bottles around 21:00, the groom had spoken to the manager who had said 'it's not her problem and we've just drank too much' this would of been understandable if it was large number of guests or had been later in the evening, however the guests were no more than 100 and a good number of these been children. Another quote from the manager was 'we can get you 30 more cans for the rest of the evening' at 21:00, which clearly wouldn't be sufficient. Many of the spirits ran out also due to people moving onto them after no other alcohol being available, along with some mixers. 

As mentioned earlier this really felt they weren't equipped for a wedding this weekend.

This really was shame because the ceremony itself was really nice along with the reception before the main meal and speeches. However by the end of the night the bride was upset and the groom was understandably frustrated due to having to chase staff and the manager throughout the evening.

Nice Venue, just such a shame.

I sent a private email to the owners stating our concerns about this venue in November 2023. Despite my patience and prompting, I have still not received a response.

Never wishing to publicly declare my thoughts about the experiences which caused us a great deal of stress, I feel that I am given no choice as we are now in March 2024.

Extracts from our letter in November, 2023.

Hi.

I am contacting you directly rather than posting a review as I have some unfavourable comments to make about our stay with you and I think it only fair to give you an opportunity to respond privately to our concerns.

Firstly, I hope that the flooding that you were dealing with when we left was stopped and cleared up in time for the wedding which you were hosting yesterday. We did feel very  sorry for you  and your situation on that day.

But in terms of our experience overall, we did have concerns which I hope you will consider as you plan improvements moving forwards.

1. The communication prior to our stay was very poor. Emails and phone calls were not answered and we arrived with many questions still to be answered including the status of our booking, the room type and add ons included with our voucher.
This provided us with little confidence and low expectation of our stay from the very start.

2. On arrival we found that facilities sadly did not match the online description of Abel’s Harp which was quite deceiving. For instance, we were led to believe that the glamping pods had closer toilet facilities and private hot tubs which would be of high quality. There was also no mention of the poorly lit path and steep hill between the main building and the pods. In addition, toiletries would normally include shower gel. No breakfast was provided as was promised to us before we retired for the night.

3. However, our main concern was the poor state of repair of some parts of the building and the lack of cleanliness especially n relation to the stair carpet which smelled of cats and caused my allergy to flair. I could give further examples but  I can see from some of your responses to reviews that you are quite easily offended.

Despite the chaos which we found on arrival due to a flood in the kitchen, Andy and the young lady on reception tried their best to be helpful offering food and changing facilities. 

However, we left feeling embarrassed for the young lady who clearly is used to using stock phrases in response to visitors complaints. We wish that working at Abel’s Harp can become a source of pride for her and others in the future.

To be honest, we were glad to leave. We did not leave rested and refuelled but with an uncomfortable feeling that remained with us for the following 24 hours. Being the people that we are , at one point we wanted to offer to help sort the place out and clean the rooms for the Wedding guests arriving that day and then we realised that our hosts should be there to look after us and not the other way around.

We acknowledge that the style of the hotel is definitely not to our taste as it was bought as a gift for us. But that apart, the overall experience left a lot to be desired.

Cannot believe that this establishment is still trading.

We had our wedding at abels harp on 30th September. The whole experience was fantastic, the staff were amazing from the time of booking, right up to the day. The venue was perfect, would highly recommend if you're looking for an all-in package. Food was lovely, including the breakfast on 2 days. 

Wedding review 30th September

Ok where do I start on arrival we meet a lovely young lady that showed as about then took as to our room we then booked in for food in the evening and also booked the hot tub to Anyway we come back to the room the food was amazing on both nights we eat there only thing was on Wednesday it’s curry night and if you don’t like curry I think your stuffed luck for as we do and it was spot on we did not have breakfast on Wednesday morning as we at to be away early for a day out but we did have the cooked breakfast today also amazing the staff at the hotel could not do enough for you the only downside of the place it the cleanliness of the rooms we would no work room in our room with on something on our feet because the carpet looked like it’s not been cleaned for years but I will say this could be a little gem of a place if it got some good old TLC

Abel's Harp is in a beautiful location with amazing views from the hot tub

After arriving and eating some of our afternoon tea which arrived swarming with flies, drinking tea with no saucer and having to use the main plate for a dripping wet teaspoon we went to the Stiperstones Inn.
Once we said that we were staying at Abel’s Harp the bar went a bit quiet and most of the locals apologised for it being a bad reflection of the area. The local vicar, a nice lady, even tried to arrange alternative accommodation for us!
Anyway, the hot tub is full of gravel and shale as most people in the glamping pods will have walked barefoot to the facility that has no changing facilities. There is one light which illuminates 10% of the walk down a super steep slope to the toilets and the hotel area itself was filthy.  Overflowing ashtrays with rain soaked fag buts join the broken silk flowers on the floor, trampled in food and dead flies in the windows.
Overall there is a lack of attention to detail, poor bedding and a very rules based customer experience. It did make me laugh when we were told that the emergency phone is switched off at 10.00pm sharp…as a health and safety professional my ears pricked up.
Avoid

Stay Away

My boyfriend and I had an amazing stay here in one of the huts. Staff were friendly and accommodating, food was great (both afternoon tea and evening meal) and they had great additions such as alpaca feeding and a hot tub. Minor improvements could be made - the coat rail wasn’t fixed into wall properly and there could be more choice for breakfast, however overall it was a fantastic stay :)

Amazing!

The huts are beautifully designed with individual themes, stunning views overlooking the sunsets on the Shropshire hills. Great view from the hot tub. Lovely food in the restaurant, especially the chips & onion rings! Feeding the alpacas was real cute. 

Abel's Harp

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