Name: Solihull Town Centre Hotel
Address: 68 Station Road, Solihull, Solihull, Solihull, B91 3RX, United Kingdom
Rating: 9

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Malvern and Brueton Park

Birmingham International Airport

Coventry Airport

East Midlands Airport

Solihull Town Centre Hotel

Solihull

I was served really attentively by Daria. Drinks were brought straight over and the 
food was delicious and served very quickly.  There was no broccoli but this was swiftly sorted and substituted. Got to choose my seat in the restaurant, which was a nice touch. Cannot fault anything, brilliant!

Lovely Meal

All you would expect from a  Premier Inn (nice room, decent bed, shower etc etc).

In the process of being refurbished - new rooms are much better than before (power shower, better TV and so on).

Hopefully they will refurbish the restaurant/bar area next, which badly needs some work (and also look properly at getting the air con to work effectively in summer !).

Friendly/helpful staff.

Good, standard PI, nice refurbished rooms.

Absolutely fantastic stay at the Solihull Premier Inn. The service was phenomenal and all the staff were brilliant and friendly, but Raj is the nicest, most friendliest and professional person we have ever had the opportunity of speaking with! Premier Inn, she is a credit and she quickly resolved any issues we had and made us feel more comfortable and welcome in the hotel. It makes a difference!

The hotel is going through a refurbishment so the hotel is currently old and new rooms. The new rooms are fantastic, so much better than the older ones and they really need it. Go Premier Plus if you can, your stay will be so much more comfortable!!

The best Premier Inn experience we’ve ever had!

Absolutely fantastic stay in the newly refurbished  superior suite, the rooms are amazing. Also a special thank you to  Raj who greeted us on arrival to check in and was so helpful and nothing too much trouble. The breakfast buffet was absolutely superb and excellent quality and choice. Thank you to you all and see you again in October.

Excellent experience from start to finish

Hotel is tired. My room was draughty and so cold due to the windows having been locked. Unfortunately, they had not been sealed (as in the frame and where the handle had been removed). Therefore the wind and cold permeated everything. I ended up having to seal the gaps with toilet paper additionally to also in an attempt to slightly soundproof it. 
However, the BEST bit was my parking ticket which was such a beautiful and welcome surprise the next morning. 

Let me explain… you’re going to love this..:. arriving at 1130 pm after a 5 hour drive in the howling wind and rain (and also additionally having to wait for 10 minutes for the door to be answered - not particularly happy with this), to be told that where I had parked was perfectly acceptable (directly outside the hotel, as I explained to the hotel receptionist) and then finding a parking ticket attached to my window the next morning was utterly delightful. 
Certain unrepeatable words swirled around my brain for the next 10 hours until I returned ( I stayed for 4 nights). I mean really??!! Communication was clearly appalling from the night receptionist. 
However, on my return to PI  that evening, I informed the duty manager (Raj) who was so accommodating and pleasant.  
She apologised profusely, sincerely showed her empathy and helped me also to change rooms. 
All I can say is 5/5 ⭐️ for Raj’s professional management. 
PI you should be proud of that girl. What an absolute star she is  
Now I just need to sort out my parking ticket …. Humph 
Not happy.com. 
If it wasn’t for Raj’s intervention, this would be getting escalated.

Best of luck

You can rely on Premier Inn to offer you a comfortable bed in key locations.  The staff were friendly, and although there is an option to check in via the kiosk I much prefer to speak to a person, especially when you are new to the city.

A reliable brand, great location and friendly staff

I stayed at Premier Inn Solihull for a party in the TC- so only needed a room to get ready go out and then come back and sleep for the nght. This was the perfect location and ticked all the boxes. Its was clean and tidy and great loaction- fot for purpose. The breakfast was also lovely the next morning. 

Great Stay

Absolutely faultless.
Staff go above and beyond. Lady on reception was so helpful.
Spotless. 11/10
Such a comfy bed. We had a bath which was brilliant.
2nd time we have stayed 
Ideal location for pubs and shops

Amazing

Amazing room, clean and spacious and amazing service throughout my stay!! Breakdast had a nice variety. Good parking for guests. Proactive response from staff for any issues i had. Will definately stay again


Work trip

There was no room cleaining in 4 days. I contacted the reception every day to aks for room cleaning, the promised to do so, but nothing happend.
Wehn I asked for a dress to send my complains, I just got a phone number
The condition and size of the room was okay.
Breakfast was good.

Solihull Town Centre Hotel

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