Name: The Elms Guest House
Address: 14 Penwinnick Rd, Saint Austell PL25 5DW, UK, St Austell, St Austell, St Austell, PL25 5DW, United Kingdom
Rating: 9

Smoke-free property

Heating

Terrace

Private check-in/check-out

General

Non-smoking rooms

Fridge

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Ironing

Luggage storage

Laundry

Wake-up service

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Car rental

Transfer

Bike rental

Sun Deck

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

St Austell Brewery

Newquay Cornwall Airport

Plymouth Airport

Penzance

The Elms Guest House

St Austell

Had a great time staying at the elms guest house
Pete is very friendly very helpful and accommodating 
The rooms are very comfortable  good water pressure for the showers and you have WiFi 
Highly recommend

John and jens 3 night stay27/5/21 - 31/5/21

On the 11th September I took my wife Teresa for a Birthday treat to Cornwall. We come from Suffolk so it is a long drive. We had booked a hotel in Camelford (The Countryman Hotel) It was dreadful in just every respect. On the morning of the 12th September the owner refused to refund any money for the next 3 days already paid for so I decided to cut my losses and search for another place. I found "The Elms" online and phoned the owner, Peter immediately. I explained the situation and the fact that my wife was very upset. He was about to go out but said if I wanted to stay he could find us a room and would wait until we arrived at St Austell.
When we got to the guest house there was Peter with a very warm smile on his face despite his left arm strapped up due to a broken collarbone.
The room he had available was outside in a Swedish style log cabin.
It was clean in every way.
We were very happy and the day rate was cheaper than the previous "Fawlty Towers"
When in a local recommend pub, Peter turned up and offered to buy my wife and I both a drink too!
Breakfast was excellent and each morning a lovely lady called Mel helped Peter with serving and cooking.
Both Peter and Mel were very kind and friendly.
I would give this guest house 10 out of 10
WELL DONE!!!

Picture is myself eating Peter and Mel's delicious breakfast.

Yours sincerely 

Stuart and Tersa Poole

Even with one arm out of action, the owner Peter was "top of the shop"

Such a personal service,Peter is the loveliest host, great service, would stay again. Love St Austell, love the people, great breakfast, can't recommend enough!!! Lovely local pub really enjoyed the compan, food was fantastic. Beaches were not far and just a taxi or even a short walk away.

Fabulous service

We stayed for a week and wish it could have been longer. Amazing, friendly host Peter who was helpful and makes superb breakfasts. Room clean, spacious and comfortable. Great location for exploring most of Cornwall. Would highly recommend and will definitely return.

Amazing stay with an equally amazing host

Due to covid, our wedding was cancelled so to getaway from the disappointment of what would have been our wedding day, we decided to visit Cornwall. St Austell and the nearby Charlestown are absolutely beautiful. The Elms is a wonderful guest house, it's lovely and clean and the rooms are equipped with everything you need to make your stay that extra bit comfortable. No complaints at all about breakfast, it's all cooked/prepared to order with plenty of choice. We were even given some clotted cream fudge upon our departure! All in all, a fantastic guesthouse, great location and wonderful hosts. Would definitely recommend and would love to come back! Thank you! :-)

Lovely B&B!

This guesthouse is cosy and comfy, perfectly located near mevagissey harbour and St Austell, and close to the quaint village of Pentewan. Pete is a lovely host and the gift of cornish fudge was a nice end to our stay. Would defo recommend.

Lovely place, lovely host, great location

We stayed at the Elms Guest house last summer (July 2019) although the room was nice the host seemed to completely ignore my partner, who is from an ethnic minority, when we checked in and at breakfast. The hosts entire attitude towards my other half was very rude during most of our stay, for example he only asked what type of eggs and tea I wanted at breakfast and ignored my partner’s request for a different type of eggs.  This is despite the fact that my partner speaks excellent English and has lived in the UK for most of her life. To cap it all he then brought out a breakfast that was NOT what my partner had asked for and promptly left. I do not know why he did this but can only assume it was related to her ethnicity and gender. His poor behavior occurred despite the fact that we were one of the only guests at the time so it cannot have been because he was overloaded. This incident caused quite some upset and reflected a very poor attitude towards those from a different background. I therefore cannot recommend staying here, particularly if you are from a minority and / or are female. We will certainly be seeking to stay elsewhere next time we are in the area.

Rude host made for a very uncomfortable stay

What a gem of a place in St Austell, I would recommend ‘The Elms’ for either business or leisure stay. The room and dining areas were spotless. Nothing was too much trouble for Peter the host, who was full of local knowledge. Look forward to returning when I’m in the area.

Excellent 2 night stay

Welcoming atmosphere. 
Clean room and bathroom.
Comfortable bed.
Friendly informative host.
Breakfast was a choice of cereals, toast and full English/Cornish, I'm sure it was grilled and not fried.
Good location, good access for beaches/bays, Eden project and various surrounding attractions.

Thank you for the fudge Peter 🙂

Lovely place

Stayed at the Elms Guest House Pete was an excellent host very friendly and nothing was too much trouble The rooms w ere spotless and the breakfast was very good The guest hose was within easy reach of the town  and we will definitely b coming to stay at The Elms again

The Elms Guest House

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