Name: The Bedford House B&B
Address: 2 Pondhu Cres, Saint Austell PL25 5DT, UK, St Austell, St Austell, St Austell, Pl25 5DT, United Kingdom
Rating: 7

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St Austell Brewery

Newquay Cornwall Airport

Plymouth Airport

Penzance

The Bedford House B&B

St Austell

My husband and i stayed here for our wedding anniversary and were dissapointed to say the least, we booked at short notice and did not look at Trip advisor (don't book without looking first), as soon as we knew we were going to be late i rang the mobile number linked to the site, the answerphone message is not even indictive of the B & B it is a bog standard network operator message, i rang twice before getting a call back from someone who advised that this was "fine" any later than 9pm check in and he would need to leave a key????

We arrived at 8.45pm and again rang the mobile number, the owner (we presumed as he didn't introduce himself) was stood in the layby waiting for us, we followed him into what looked like something out of the 80's dark blue patterned carpets, dark wood panelling and stairs.

We were shown into our room on the ground floor, first immpressions were ok for the £70.00 a night until we inspected closer as we were unpacking (we were here for 4 days), the carpet was dirty, the bedding wasn't very clean and the pillows had seen better days, we were ready for bed as we had driven from Wales, we would have been more comfortable sleeping in the car, the room has the cheap and nasty £80.00 beds with the metal ornate headboard that is supposed to make it look expensive, we both woke frequently throughout the night.

The next morning we realised that the other reason we had woken so often was that the room was so bloody cold, the bedding was nowhere near sufficient to offset the cold and the shower room was even colder, my husband had to switch the shower on and shut the door to allow the room to warm enough to shower, no ventilation so the shower room was soaking, the water running down the walls, the cheap lino on the floor became slippery and the complimentary toiletries consisted of good make bottles 1/4 filled with cheap products. 

Upon further inspection we found that the shower room was actually part of the garage, so single skinned walls, the bedroom doors were not even fire doors, the room lacked an iron and ironing board for which there was plenty of space, the bedding wasn't changed once whilst we were here, no bin in the bathroom which was disgraceful especially as i needed one, even when i made it evident by putting a carrier bag on the floor by the toilet did they not bother to find me a bin they simply replaced the carrier bag,

The room was dirty to the point that i could have written my name in the dust on the tele, the inside of the windows were stinking as were the outside, the one pane even had bird droppings down it, the tea and coffee facilities were poor, no-where to get extra should you run out, My husband spilt tea on the white dresser whilst making tea on our second night and it still there today as we leave.

Breakfast was not what we expected at all, one sausage, one scrap of bacon, one egg, spoonfull (small) of beans and some mushrooms, come to Wales we will show you how it is done.

All in all a really dissapointing B & B that we would never return to nor reccomend unfortunatley this review is not at all disimilar to that of the reviews in August 2013 so evidently the owners are not interested in their reputation.

Dissapointed

Room was ok but on suit had no extraction so every time you showered the whole room became damp, breakfast was ok but no menu and not much choice , room needed a clean hairs in bed , carpet  dirty . Only seen the owner for 2 mins when first booked in so had no idea about the hotel. , well house is more accurate , no heating on in room , no towel rail so towels never dried . 
It seems that it's a hobby and not a real business . Booked the pier hotel for next stay.

Weekend break

Over all there was a comfy bed and a hot shower but to improve it does need slight tweaking.  

We were unsure if we had arrived at the correct place as there is not a B&B sign outside.  Some cleaning needed for windows in the bedroom and breakfast room.  We were also unsure what to do at breakfast as we were waiting before the host appeared. A bin and a place to hang towels/clothes in the bathroom would be good. 

A good base for exploring nearby attractions such as The Lost Gardens of Heligan and Mevagissey.

Needs some tweaking

Ideal for an overnight stop when I had a meeting in Bodmin the next morning. Very clean and comfortable, and the cooked breakfast was absolutely great! Many thanks to Richard (the owner) for being so welcoming!

Perfect overnight stop!

Very comfortable. Helpful owners. Good breakfast. Recommend for people wanting good value and service for their stay in Cornwall. It is really convenient for Eden Project plus the coast and lots of other places.

The Bedford House B&B

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