Name: Premier Inn Stoke-On-Trent (Hanley)
Address: Etruria Rd, Hanley, Stoke-on-Trent, United Kingdom, Stoke-on-Trent, Stoke-on-Trent, Stoke-on-Trent, ST1 5NH, United Kingdom
Rating: 9

Non-smoking rooms

Toiletries

Rooms

Luggage storage

Services and amenities

Location

Room amenities

Regent Theatre

Victoria Hall

Cariba Creek

Hanley Park

Stoke-on-Trent Repertory Theatre

Northwood Stadium

Moorcroft Heritage Visitor Centre

Manchester Airport

Whitworth Art Gallery

Manchester United Museum

Manchester Museum

Old Trafford

Manchester Conference Centre

Manchester Palace Theatre

Manchester Central

Museum of Science and Industry

Manchester Central Library

Manchester Art Gallery

Manchester Opera House

Albert Square

Etihad Stadium

Piccadilly Gardens

People's History Museum

Arndale Centre

Royal Exchange Theatre

Exchange Square

Manchester Cathedral

National Football Museum

Hawarden Airport

Liverpool John Lennon Airport

Sefton Park

Wavertree Botanic Gardens

Liverpool City Church

Philharmonic Hall

Liverpool Metropolitan Cathedral

Liverpool Wheel

Albert Dock

World Museum Liverpool

Museum of Liverpool

Port of Liverpool Building

Anfield Road Stadium

Premier Inn Stoke-On-Trent (Hanley)

Stoke-on-Trent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

All of the staff were great as was the Premier Plus room, however, a 3 things ruined the experience.
1) The cheapest nastiest loss roll in every made, which was not fit for purpose!
2) The Ultimate WiFi did not work and no I do not want to spend my Friday evening holding for Virgin WiFi support to solve my issue (even though my call is apparently very important to them!).
3) There was no way to open the window at all. The air vent system seems to pump dry/stale air into the room and it was a relief to my asthma to walk outside. 

Such a shame because it looks to be a new hotel and the spec of the room was higher than expected. 

Both good and bad - Could do better

Great location with nearby shops, restaurants and close to the workplace. Enough space for parking and peaceful night sleep. The restaurant pub has friendly staff and great food. Reception and hotel staff are warm and welcoming. 

Great Hotel

Me n my dad & step mum stayed with you for the FA cup as we were playing Stoke away and all seemed absolutely fine until my dad and step mum had mould in the room by the window sill and in the corner of the room.. which prompt me to check my room and mine was worse.. rooms 310,311 avoid and we got moved to 104,106 and they weren’t much better but didn’t wanna keep moving as we were all tired from winning the game and traveling up early! 
Got given free breakfast as an apology but would have liked our money back but as usual guest relations are shocking and don’t even reply to emails or answer the phone. 

What I will say is Abbie and Hannah were amazing and friendly so they are a credit to you!

Stayed for FA cup Stoke vs Albion

A decent enough hotel except that the air cooling wasn't very effective, and you weren't able to open the window, resulting in a musty dampness about the room. Talking to another guest, at least one other room had some mould in her room as a result.

Pleasant hotel but room a bit damp

Hazel and team went above and beyond to ensure the room was welcoming for our 18yr old disabled son. The bday banner on the door was a special surprise and decorations and treats were very much appreciated. Thank you.
The restaurant was welcoming, good food and overall a good birthday weekend. 
Thank you Hanley Premier Inn and hotel staff. 

Thank you

The staff at this Premier Inn were awesome. They couldn't have been any more helpful than they were. They did everything within their power to make our stay as enjoyable & stress-free as possible. Will definately come back again. 

Awesome & helpful staff!

A nice clean hotel with clean tidy rooms friendly staff although near main road it was nice to sleep peacefully at night I have booked previously and will book again will return before summer definitely  

February trip to Stoke

I booked and paid to stay two nights. But unfortunately the damp or mould triggered my asthma and forced me to stay in the Hilton Garden just up the road. Which I highly recommend. Big mistake not booking that the first time. It was only about £30 a night extra but it was a million times better and well worth it. 

Damp and mould caused me to stay in another hotel

We were booked to go to waterworld and even though we live nearby, part of our experience was to stay at Premeir inn. We always know it will be clean and an allergen friendly breakfast delicious . I’ve paid more to stay at hotels but the flexibility provided by premier inn and its value for money make it stand out 

Superb family option

Staff was friendly. Easy quick check in and out.
The security is excellent. 
The room was clean but not too much storage space for your clothes we stayed for 5 nights.
Only 4 hangers in the cupboard and no drawers. Other than that the bed was comfortable and the heating worked great. I will return. 

Premier Inn Stoke-On-Trent (Hanley)

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