Name: The Boathouse
Address: 46 Bridge Road, Sutton Bridge, Lincolnshire, Pe12 9Ua, United Kingdom, Sutton Bridge, Sutton Bridge, Sutton Bridge, PE12 9UA, United Kingdom
Rating: 6

Smoking areas

Smoke-free property

Heating

Fire Extinguisher

Outdoor furniture

General

Non-smoking rooms

Room service

Carbon Monoxide Detector

Smoke Detector

Rooms

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Parking

Pets allowed

Pets

Location

At the hotel

The Boathouse

Sutton Bridge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Sutton Bridge
2024-08-12 16:32:10

Disappointing

Liked · Pleasant host
Nice newish carpets

Disliked · Paid for superior room.
What a joke that is. No milk for drinks, no coat hangers, no hairdryer. Shower cubicle dropping to bits. No bath mat to step out onto.
Breakfast - scratty looking jars with cereal in them not mentioned to us by the host so didn't know if we could've helped ourselves.
Cooked breakfast - photos show 2 eggs 2 bacon 2 sausage only 1 of each given I couldn't stomach the slice of bacon. Hash browns deep fried to death. Cheap bread for toast no jams, marmalade etc. No fruit, yoghurt, juice offered. Poor show . Door handle to room broken appears to have been like that for over a year! If I'd read reviews on trip advisor I definitely wouldn't have booked it.

Very disappointed

The breakfast area smelt strongly of dog. The bedroom was ok, view of a roof but this was more of a stopover for us than anything else so not really a problem. However the bathroom was dirty, the shower had a lot of mould and didn't look like it had been cleaned properly. The toilet had yellow stains on the seat. The window didn't open. The bathroom door was filthy and difficult to open where new carpets had been fitted.

Cheap for a reason

It would look from looking at previous reviews that when we got there there has been a refurbishment of the property, the carpets were very new as you can smell the newness, the owner, I take it was Tracy and she was friendly, the breakfast area did have an odour which I took to be dog smell, the room was ok and so was the bathroom, we booked this last minute as we had our other booked hotel cancelled with 30mins before check in, that’s the Quayside Hotel & Bar. Looking to relocate and travelling from Essex we needed somewhere to put our heads down. The breakfast we had was ok but condiments were out of date, watch out for using them. Nothing much to do or anywhere to eat with decent food, we where recommended the Anchor which was serving just a 3 meat roast dinner, just one option of meat and as much roast potatoes and veg, not what we wanted but nowhere else to eat bar an Italian restaurant. Not the greatest place to visit but Tracy was friendly which made up for a lot.

Passable, Tracy was friendly, made up for the conditions. Don’t think I will visit again. Sorry

With respect to the owners we had travelled 4.30hrs to get there and although the welcome was good it was suggested we visit the Anchor est up the road for a brew, oh well, I do not like slagging any place or B&B off but I'm afraid this place needs to buck up their need for Cleanliness otherwise you will pay badly, we don't go looking for faults as we are not that type of people, for the price we paid £65 B&B and did not want the Breakfast as we had a funeral to attended in Kings Lynn's at 10am we should have booked the Anchor which has onside parking and good food, we never checked the accommodation but the quality of the food said it all

I'm sorry for my review but that is my honest opinion, we will not contemplate stopping there again.

Stayed for one night when attending a concert. The host was so accommodating and friendly!
We didn’t expect the Ritz for what we payed but it was fine, yes it needs updating but fair for the price. Breakfast was lovely and plentiful, wouldn’t have an issue staying again for another night.

Good for the price

The worst place I’ve ever been expected to spend a night in, unsafe, unclean definitely not as advertised. Door handle hanging off, shower door broken hanging off , reading other reviews now I see this has been like it for ages so no excuse to not get fixed.

Worst ever, disgusting

We booked up this stopover on route up north. We were tired when we arrived so did not quite realise how run down this place is. We were greeted by a rather unfriendly gentleman who gave us keys first to Room 6 then changed them to Room 1. This room was nothing like any photos on Booking.com. The main issue was that the room and bathroom needed a deep clean and redecoration - cobwebs in bedroom and mould on window surround; shower was filthy with mould (we did not use because of the filth) and toilet was dirty. No soap provided on basin. The carpet needed a deep clean. The door was tricky to open and obviously had been wrenched off at some time. The radiator was hot and could not be turned down. The heated towel rail in bathroom was filthy and did not work. We were advised to leave the bathroom door open to cool down the room! No hangers in wardrobe. 
Breakfast was acceptable with a full English cooked to order. The cereal choice was weetabix or rice crispies. No jam or marmalade for toast. The dining room is OK and has a bit of a nautical theme but very chilly.
Tracy was very friendly and did not charge us for our small dog ; we declined the plate of sausage for her. 
There are clearly lots of workers staying here and they stand outside smoking so the smoke wafts up the stairs...
Parking is on main road. We were so tired the traffic noise did not worry us. 
I feel that this establishment needs to address the problems that have been mentioned before by other guests; it is not acceptable not to clean a hotel room. I will not be staying at this place ever again... and that says it all.

Wouldn't stay here again...

Kept awake all night By the daughter she didn’t care people was asleep host’s very rude food under cooked and cold dog barking and running round hosts daughter walking around half naked or in pj’s very snotty attitude

Noise

Nine of us went for a 50th Birthday Dinner. They needed to know in advance the orders. So first disappointment was that one starter order was missed.
The main course was an absolute disaster.
The Vegetables were totally inedible . There were 7 who had them on their plates and no one touched them. The Tenderstem broccoli was limp, the carrots were burnt and pappy the peas were overcooked. One of our party complained and they brought out some more ( see photo ) which were exactly the same as the rest.
They had obviously been  pre and over cooked and heated up in a microwave.
One of our party had the Steak and Ale Pie. when taking the lid off it contained 3 small pieces of meat and full of just sauce. He complained about it to the waitress whose defence was that they didn't make them on site !! The  Chicken and Ham Hock pie was dry and the gravy supplied was a thick beef gravy !! 5 had the Steak and only one was cooked to instruction and one had a mushroom sauce when a pepper sauce was ordered. Another person ordered the Smothered Chicken and when the order was place the person asked if she could have a cucumber salad rather than Courgettes...no problem was the reply. It was served with the salad missing. 
The meal was a disaster and the fact that the few other people eating in the restaurant had virtually finished there meal before we began made it inexcusable.
The fact we were given free deserts didn't make up for the disappointment of poorly cooked food. 
Avoid this place.

Very poor quality

What an unexpected wonderful hotel.

First off parking was very easy outside of the property. Talking of the property it looked really nice from the outside and did not disappoint when we went in. Everything looked clean and tidy. The owners were wonderful! They could not help enough. If only more hotels was as good as them! 

The was very spacious and was very clean. The facilities was was good and all worked well. I had a great nights sleep and I can not think of anything that I needed.

Breakfast in the morning was really nice. There was good choice and again the owners was so nice and helpful. 

I personally would have been more than happy to pay more for the room and service. I will visit again and can not recommended them enough.

The Boathouse

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