Name: The Star and Garter
Address: 2 High street, Test Valley, Test Valley, Test Valley, SP10 1PB, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Luggage storage

Services and amenities

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Southampton Airport

Blackbushe Airport

Farnborough Airport

Asaba International Airport

Bournemouth Airport

The Star and Garter

Test Valley

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I just wanted to leave a review to say a huge thank you to Emma, the deputy manager at The Star and Garter. We were locked out of another local hotel and she could not have done more to help us find a room (at 1.30am!). She was so supportive and friendly which was exactly what we needed during a pretty rubbish situation. We really appreciate you going the extra mile to get things sorted. Thank you ☺️

Next time we’ll come here!

First time staying here after using other hotels for 20 years. Very handy in the centre and a free car park. The hotel was very clean and all staff friendly and helpful. The room was warm and comfy with everything you need. Breakfast was excellent with good quality food and plenty of choice. Will Definately be staying again

Excellent stay

Visited Andover for a short break and stayed at the star and garter.
Pleasant hotel very clean and tidy plus very friendly and helpful staff made our stay all the better.
Nice cooked breakfast and a very handy location in the town center.
Would stay here again on our next visit.

Short visit.

I really want to like this place as it appears to be making an effort to survive in these difficult times and all the staff were great. We stayed on a Saturday night and had a top floor room (206) overlooking the pedestrianised old High Street. The windows are very large floor to ceiling with old and somewhat decrepit secondary glazing. If it’s warm it’s difficult to cool the room off and as others have reported the noise from the nearby pubs and music venues is very loud even with the windows closed. The music stopped at midnight but then a variety of foul mouthed drunks were shouting and bawling until nearly 3am. No signs of the police doing anything what so ever to maintain law and order! I had a sleepless night despite ear plugs but my wife slept through everything! The room was large, the bed comfy and the bathroom fine. The breakfast was an excellent buffet and the chef would cook your eggs fresh if you asked. The car park was great and easy to find if you followed their instructions. If like me you are a light sleeper then try and get a room way from the high street especially on a Saturday night. Andover could be such a nice place to stay but for me it’s spoilt at night by the over powering music and too many drunken yobs which clearly are not the fault of the Hotel.

Comfortable hotel, lovely staff but spoilt by noisy location.

I am irritated by people who leave reviews about no air conditioning etc. 
I wanted a few days away with my partner and searched for the cheapest option and this is what I got. 
There is a really nice atmosphere in this hotel. The staff are helpful and friendly and relaxed and that makes a difference to the ambience. 
The rooms are very clean and although small, they have comfortable beds, good linen and a clean bathroom with bath and shower. 
The breakfast is exceptionally well organised and tasty - and you can have a choice of eggs if you request it. 
I’m not sure what else you could ask from a budget hotel but I would suggest if you want more pay more money!! I was more than happy. Thank you team 

Anti negativity review

Staff nice and friendly and breakfast was ok although scrambled egg is not a favourite of mine.

Room (4) was tiny, a double bed only just fit in.  No air conditioning and the window opened a little bit but out on to a public thoroughfare.  At night the thoroughfare was really noisy coming through from the High Street and music could be heard late into the night.   The room was adjacent to the front door of the 'stables' and every time someone came in or left there was an almighty crash as the door slammed shut

No hand towels and although they advertised toiletries, one small shower wash for two people for two nights was not generous.

Disabled parking was taken up with large waste bins and the extractor fan from Pizza Express was really noisy.

Will not be back

Stayed in twin room with mum. Clean comfortable room with excellent shower. Staff very efficient and helpful. Breakfast delicious with a huge choice. Only downside was no lift but I understand it’s a old building and I didn’t check before booking. A busy town centre so it was good to have free private carpark. Will certainly return when visiting family again

Lovely friendly family

A nice hotel spoiled by lack of ventilation during heatwave. Only one window could be opened and then only by 6 inches. 
Very noisy till 3 am on a Saturday night/ Sunday morning in street facing room. 

Very good breakfast and waiting staff and all public areas and corridors in good clean condition

A good hotel but stay spoiled by lack of room ventilation during heatwave

Stayed in this hotel for two nights on the 8th July
We paid for three rooms. More importantly whilst there I was given a £100 parking notice illegally.
Even though I was a paying customer they still issued me a fine. When I spoke to them about it they were not interested and told me it was not there problem. Having appealed the parking notice and won. The appeal stated The parking notice was issued incorrectly.. I will not be staying in a hotel that once they have taken your money have no interest in the customer or service they provide. How many people has this hotel conned out of their money issuing incorrect parking tickets?

What a con

First time in Andover and couldn't have got a warmer welcome from the staff. Big shout out to Tina, Mandy, Donna, Sandra and Adam at the front desk.

A lovely hotel with converted stables and a courtyard. The courtyard is nice and peaceful to take your morning coffee or enjoy a glass of wine in the evening.

Busy all day I stock up at breakfast and Theresa in the kitchen is very accommodating. Danielle playing a stormer in the dining room and I can't forget Emma, who throughout my stay seemed to be at hand if I needed something.

I think when your working all day and away from home it's important to feel welcome and there seems to be such a cohesive staff, happy at their work.

Have to say they knocked it out the park will definitely be back, thank you.

The Star and Garter

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