Name: The Ferry Inn
Address: Scrabster, Thurso, Thurso, Thurso, KW14 7UJ, United Kingdom
Rating: 8

Smoke-free property

Heating

General

Non-smoking rooms

Shower

Rooms

Accessibility features

Accessibility

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

Free parking nearby

Free Parking on Premises

Parking

Location

At the hotel

Room amenities

Scrabster Ferry Terminal

Wick Airport

Kirkwall Airport

The Ferry Inn

Thurso

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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14-beds

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18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great location in the harbour just a few mins from the Stromness ferry , excellent restaurant , and a great wee bar. The hotel and rooms are dated as you would expect from the price but everything worked , bed and shower were pretty good. Zero view from our room but 1 night , not an issue. Will certainly stay again.Oh , and all the staff we met were great.

Great wee old Hotel 

Instead of the website promise of a room with a view over the Pentland Firth towards the Orkneys , we had a view of a 20 foot high wall and no sky ! Ripped off to the extent if £110 for this room with a sink in the room, peeling paint and old dark furniture. Asking for a full refund and an apology but no response from these rip off merchants. Shameful.

Worst Hotel Bedroom ever ! 

Tired hotel room, although reasonable size and clean. Downside was it was very hot, only the top window opened and you had to stand on a chair and reach over the desk in front of it, to open. The shower was very small and the water flow very poor.

Not in summer!

Carpet was dirty not even in the hotel was sent down the road no help finding it  just given key and left to find our room ourselves, staff looked fed up with complaints never stay here again so bad .

Staff nice but rubbish hotel broken light shower and window would definitely not recommend or stay again terrible 😞 

I stayed here overnight after a long week camping in orkney. Stayed a night here before my train down south. Staff were absolutely lovely ! My room was spacious and very clean. Lots of tea and sugar :) bed was very comfortable! A short walk to a BEAUTIFUL beach ! And a 6 minute walk to the ferry terminal. I felt very safe as a lone traveller. And would 100% return. The food was BEAUTIFUL aswell! Highly recommend the restaurant! And a nice seating area at the bar too ! But the staff were very helpful and made me feel very welcome. 

Thank you for a brilliant stay :)

Brilliant :) 

We rocked up just 4 minutes before they stopped serving food but there was no hint of grumpiness about that at all. Very welcoming. Food was hearty and tasty- the fish and chips a particular highlight.

Good grub and a tasty pint

Like many other people, we were going to 'use' Scrabster just as a springboard for Orkney and Shetland; but due to a railway strike, we decided to go a day early and spend two days there before starting out on our island trip. And what a perfect place to get into the holiday mood! The hotel is set in an absolutely idyllic spot right opposite the little port, the rooms are lovely with all the amenities plus a little bottle of sweet wine as a night cap, the staff are wonderful, there's a pub on the ground floor and a great seafood restaurant next door - what more could you want??

A perfect start into the holidays!

The Ferry Inn is a clean, comfortable base for a night or two in Caithness. The room was inexpensive but totally tidy, comfortable and snug with a great shower. The adjoining restaurant (their ownership) was very good indeed. Not a spectacular menu but everything was cooked well and ingredients were fresh, often local and of good quality. Fish, shellfish and beef were highlights, as you might imagine in the north of Scotland. My favourite aspect was the bar staff in Popeye’s (the inn’s downstairs pub). They were funny, super-friendly and definitely went the extra mile!

Friendly, unpretentious good value on the north coast

Stayed here when waiting to join a ship in the adjacent port.

Check-in was fast and friendly, payment was due in full on check-in. Staff were lovely. helpful and friendly. I was given room 5 which was 2 floors up so as there is only stairs it's a slog if you have many or heavy bags.

Room was ok, a little tight although there was a big, lovely cozy bed, tiny space to sit at a table to work at, and a decent sized bathroom with shower that you can sit and watch the world go by whilst you're contemplating your navel, literally as there is no frosted glass! :) For the modest amongst you there is a roller blind that you can pull down.

Plenty of tea and coffee, and lots of spare sockets for plugging in those vital necessities without having to up-plug anything first.

£100 a night incl B&B I thought was steep for the location, but the breakfast was fantastic, served in the Upper Deck next door (be aware you have to go outside and up the stairs so need jackets if raining/cold) where you can also get meals through the day. Food is awesome, you can see my review of the Upper Deck at:

https://www.tripadvisor.co.uk/ShowUserReviews-g1873437-d1856969-r849715262-The_Upper_Deck_Restaurant-Scrabster_Caithness_and_Sutherland_Scottish_Highlands.html

I was booked in for 2 days, by my office for business travel, but only needed to stay one night as the ship came in early. Checking out prior to 9am in the morning after the first night, the young lady that dealt with me said that I would get a refund but I heard nothing. I eventually emailed the address on their website asking about the refund and got no response, emailed a second time a while later and still got no response. Looking at my booking confirmation supplied by the office I noted a small comment on the end of the booking confirmation basically saying payment in full is required for less than 48hrs notice of cancellation, so clearly I was not entitled to a refund as I cancelled the day of, but at least they could have taken the time to respond to either of my emails! Was no biggie to me as the office were picking up the bill, but as they couldn't be bothered to answer, I lowered my rating from 4/5 to 3/5 for the poor customer service.

Ok for a short stay but don't bother emailing them

Poor reception, stale premises, beds very old and well past their sell by date, couldn't find any staff at breakfast time!!! Left without breakfast, glad to leave and breath fresh air.
Terrible experience.

The Ferry Inn

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