Name: Best Western Compass Inn
Address: Tormarton, Tormarton, Tormarton, Tormarton, GL9 1JB, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Express check-in/check-out

Garden

Television in lobby

Terrace

Fire Extinguisher

Reception desk

General

Non-smoking rooms

Room service

Family room

Minibar

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Hiking

Recreation

Free parking

Parking

Event facilities

Fax machine

Meeting and presentation facilities

Conference Hall

Business

Golf сourse (within 3 km)

Sports

Playroom

Kids

Pets allowed (under 5 kg) (surcharge)

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Bristol Airport

Gloucestershire Airport

Raf Brize Norton

Best Western Compass Inn

Tormarton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There are some very negative reviews, which are so at odds with my experience that I wonder if we're describing the same place. The building itself isn't especially picturesque. But so what? It's so reasonably priced, the rooms are quiet and comforatble, the food is good and above all, the staff are without exception nice, friendly, welcoming and helpful (especially the lady on reception who was full of apologies because it was only her second day but who was in fact utterly charming).

Excellent in all respects, but especially the staff

I'm not generally that fussy having stayed in my share of budget rooms over the years however if I'm paying to stay somewhere I'd like a few minimums. A clean room, a comfy bed, a quiet room and a hot shower. This wasn't a budget price but one of the less enjoyable nights.

The compass inn failed in at least two of these. The biggest issue was the shower which produced a lot of stone cold water regardless of the setting. Although not being my preference I thought I'd revert to a bath but despite running the tap for 5 minutes only cold water came from either tap. On top of that the toilet roll holder is hanging off the wall and the air vent has more 'fur' than the typical dog.

The bed was comfy enough although the heater on the wall (the only heating for the room) was an electric radiator which clicks as it heats and cools. The corridor smells of something which has been allowed to fester having got wet (unsurprising given the weather) but this hasn't leached into the room.

I haven't complained to the hotel as by the time I'd tried the shower and bath I was out of time to get ready for work so what's the point. I won't stay here again and I'd advise you not to either.

Really poor

Very friendly and welcoming staff. Newly decorated rooms. Very comfortable overall. Great sleep in comfy bed.  Have stayed a few times with two dogs and well set up for. Lovely secure garden 
Fantastic breakfast 

Dog friendly hotel

Be carful not to complain as this will be used against you. The hotel is very tired, the staff complained they were not allowed breaks, so were eating at their stations. Breakfast and the host was pleasant. The Superior room is the Bridal Suite with a five foot pouffe. 

Do Not Used This Hotel

We went for a family meal 17 of us. We had a room to ourselves and the two waitresses were fantastic. Food could not be faulted. Thank you this is the 4 th time for eating here at a lunchtime, nothing too much trouble for the staff, smile on faces. we went to celebrate our birthday and anniversary. Definitely be going again.

Brilliant place for celebrating

We found The Compass Inn conveniently near to Bath and to the M4 too. Easy access yet it was secluded and had the feel of being in the heart of the country. The accommodation was comfortable and quiet. There is a small secluded paddock that is ideal for giving the dogs a run and the gardens are well maintained. Breakfast was excellent - everything was there that we wanted. The welcome from Receptionist Amie was warm and genuine, and we look forward to another stay when we need to be in Bath. The price was competitive and reasonable.

A Good Dsicovery

This hotel was great stop on our Cotswold Way walk, a very short distance from the actual path. Friendly team at the reception desk, bar and restaurant. Food  very good and also good value for money. Best chips ever! Spacious rooms, bathroom a little tired but clean and tidy. 
Would recommend to anyone, as overall excellent value for money. 

Excellent stay all round

A last minute decision to visit the area and booked the last room available at the hotel.  
When we arrived the staff were fantastic - could not be nicer or more helpful despite the presence of another group of guests who were being unbelievably rude and trying to cause trouble.
Our room was perfect; the evening and breakfast meals very tasty and excellent value.
We would happily come again.

Lovely staff; great food; good room

 Not sure how much longer this place will stay open if it continues with the very poor experience we had for our family get together. Despite the place not being at all busy the service was poor with no attempt to engage with us. When the food arrived it poorly presented and lacking in quality of both ingredients and cooking. 

On the Way Out?

Lovely stay here got married here also. Orangery is beautiful and you get a lot for your money. Highlight was the amazing and friendly accommodating staff happy to help with anything. Slightly dated decor but that all adds to the character I believe

Best Western Compass Inn

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Paid on the spot

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