Name: Fanhams Hall
Address: Fanhams Hall Road,, Ware, Ware, Ware, SG12 7PZ, United Kingdom
Rating: 8

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London Stansted Airport

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The British Museum

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Fanhams Hall

Ware

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lake-view

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with-view

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not-guaranteed

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mini-bar

breakfast-for-1

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pets-allowed

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Stayed in the Rose suite for our wedding anniversary and had a wonderful time. The old Jacobean house is full of interesting rooms and history, but the modern additions were far nicer than I expected too. As was dinner... reviews on here suggest the food is quite basic, but we were delighted. Staff apologised that there was a private event on, but service was never less than friendly and efficient, and we never felt second best. The grounds are absolutely stunning and like nowhere else we've been. And our suite was to die for... big with a massive four poster bed, seating area, beautiful view and lots of great details including a note wishing us happy anniversary, Dyson fan, Smeg fridge etc. Only small suggestions would be granulated sugar at breakfast and a table in the suite by the sofa. Thank you for a memorable stay

Perfect anniversary stay

From the start, we were treated professionally and in a lovely, friendly manner. We had our event in the Oak Room, which was a perfect size for a medium-sized family event. 
The afternoon tea was delicious, as were the canapes and they were served in a polite way. Melis organized the day effectively, whilst Hazel on the Reception Desk ensured that we were well looked after. The day was beautiful and relaxed and I would definitely recommend Fanhams Hall for a function.

A beautiful day

We were there for a wedding on the 23rd June 2024 and were staying over night. The hotel and facilities are lovely , we stayed in the Wisteria room and it is lovely , the bed was so comfortable and the facilities in the room
Were excellent . Won’t hesitate to stay there again. The staff were all
Lovely and the breakfast this morning was delicious.

A lovely wedding and sleep over

Stayed here for business and it’s a beautiful estate which is spacious and beautiful gardens. Room I had was ok and comfortable. Food is so so but it isn’t bad. Friendly staff.  About an hour plus from/to Heathrow airport and took us almost 2 hours in car from London city.

Gorgeous gardens

Wonderful time enjoying an afternoon tea here. Lovely house and grounds in the middle of Ware. Service was excellent and nothing was too much trouble which made our tea even more enjoyable. Stayed there for ages  chatting and catching-up. All went home with our little takeaway boxes. Weather wasn't brilliant so didn't get to walk around the gardens. We'll do that another time. 

Fabulous afternoon tea.

Stayed here for business at the end of August 2023. Hotel was a million miles from the marketing. 

Shabby decor and fittings. Broken locks, peeling paint, plug sockets not working and mysterious stains. 

The staff are so uninterested and lacking motivation that they don’t communicate basic information. There was a code to get into the annexe where my bedroom was. I checked in, schlepped all my stuff across to this annexe then couldn’t get in. Back again and asked the lady that checked me in. “Oh, you need the code” when I asked her why she didn’t give it to me 5 minutes before she just shrugged. 

The next morning I went down for breakfast at 9:45 (website says breakfast to 11am) and found the breakfast was over. Went to reception and asked. It seems it finishes at 9:30am on weekdays. But they don’t tell you. Nothing in the room and no notification at check in.  How was I to know? The answer “That’s e way we do it”

I would avoid this hotel if you can.

Poor hotel. Outdated and shabby. Staff uninterested

We held our 50th WA there last month and our guests still can't stop talking about it.
Nothing was too much from start to finish. The chef was so helpful with planning the menu. The food was amazing. The staff were great very professional but friendly. The young lad went over and beyond what he did to make our day really special. Some guests stayed over and were more than happy with their rooms and the quality and quantity of breakfast.
The people planning with me were helpful making suggestions and quickly dealing with last minute changes from the families side.
You must visit the gardens which are tranquil and well kept. 
I would strongly advise putting this on your priority list for any function you are planning. Only problem get some batteries for guests like me who forget them for their decorations lol

Thank you so much to all management and staff once again 

Wonderful venue for any occasion. 

We stayed in room 66 after a wedding, unfortunately we were unable to check in to the room before the wedding started so didn't see the room until midnight so it was too late to complain,

My biggest complaint is that the room was dirty (suspicious stains on the bed skirt, water marks all over shower screen, mould on shower door and hole in bed cover) also one of the shower heads was broken.

Smaller issues were:
The decor was outdated 
No elevator access
The room was tiny

I did make a complaint first thing the next day about the dirt found in the room and emailed pictures as requested, although I received an apology it felt a bit half hearted as I felt I was just getting housekeeping in trouble and there was no offer of a resolution to me.

I expected better for the price.

Dirty, tiny and outdated

We stayed here for two mid week nights, the overall experience was very good. With this said, there are many opportunities where the hotel could make the experience exceptional. 

We stayed in the Chestnut room which was spacious and had a great shower, but the overnight temperature was just too hot for a good nights sleep.

The gardens from a distance are just stunning, but on closer viewing there is a need for weeding and general maintenance. More gardeners needed!!!

The hotel is geared up to the needs of meetings and weddings. Which it appears that they do an amazing job.

We enjoyed our stay but just think the hotel could really be amazing. Just needs more love and attention.

Great hotel, could be exceptional.

At £167 a night, I was expecting more than an adequate room.  It is basic to say the least.   The plug sockets are in such awkward place - none near the mirror - and those pointless extendable cords on the hairdryer just don't reach far enough.   Short of moving furniture from the side of the bed to reach a plug, I wish I had packed my own - which brings me back to the £167 a night.

Whilst staff were pleasant, the hotel is tired - over tired.  There is just shoddy work left undone.  The Japanese garden is more like an overgrown, unkempt garden.   The Japanese tea house is abandoned and ready to fall down - absolutely covered in cob webs.   One of the ponds has no pump to oxygenate the water, so it is clogged and so covered with weed, it looks like a plastic cover.

The food was great - but the 2nd night we were told we couldn't have dinner in the restaurant, as there was a wedding on - 1 of the 4 over the weekend we stayed.  As a result, hotel guests are simply surplus as they attend really to the wedding parties.

I was so excited to stay here, as the photos made it look stunning - lots of those photos on the web site, especially the gardens, are years old.   And if you have mobility issues, forgetting walking the gardens, the brickwork will break your ankles.    If it wasn't for the company I had, I would have left.  Utterly underwhelming and disappointing.

There is a sign that says "Fitness at Fanhams" - but don't be fooled - it's another abandoned building.  And a Karaoke Klub - also suspiciously silent.

Spend your money up the road at the other hotel



So tired, its exhausted....and wedding parties are the focus here - not hotel guests.

Fanhams Hall

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