Name: The Globe Inn Wells
Address: The Buttlands, Wells-next-the-Sea, Wells-next-the-Sea, Wells-next-the-Sea, NR23 1EU, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

The Granary Theatre

Whin Hill Cider

Eceni Study Centre and Permaculture Experience

Norwich International Airport

The Globe Inn Wells

Wells-next-the-Sea

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We went for lunch, after a disappointing experience for breakfast at another location.  We had the beef Sunday roast, which arrived within minutes of ordering. It was very tasty, we enjoyed every mouthful. We had the Ginger and Lime Cheesecake for dessert, which was freshly made, yummy. The service was brilliant. Needless to say clean plates all round. Yes, we had our dog with us, along with others, but, they were all well behaved, you wouldn't know they were there unless you made an issue out of it. They were not jumping on the tables where you eat, unless you eat off the floor? Some children can be more disruptive then a dog. Wells is a popular dog walkers location and to not allow them in would possible mean the The Globe would be turning away a lot of business, our money is just as good as anyone else's. Anyway, I'll get off my soap box, haha, would definitely go back, yes, you pay a bit more but you get quality.

Brilliant, will be back.

We moved rooms the day before to go to Arch House as we wanted it to be quieter, and the staff were so lovely, helpful and accommodating.  We loved our new little room (33) and had a great night's sleep followed by lovely breakfast and super staff. Would definitely return.

Lovely staff and great stay -  thank you Team Globe

We have just returned from staying at ‘The Globe’ in Wells. My partner booked this as a surprise for my birthday yesterday as we have always had such a great time in Wells but I have come back feeling thoroughly deflated and disappointed.
We were met in the hotel yesterday by a cheerful young gentleman who started to check us in who was then rudely interrupted by another member of staff there who apparently is in charge of checking people in .
From the moment the lady started checking us in we found her to be very rude and abrupt moaning that we hadn’t booked our 8 month old baby in even though there was a request for a cot which they were aware of and had added a £15 charge for a grubby travel cot. The lady then proceeded to grumble that we hadn’t booked the baby in for dinner also and made us feel that our baby was unwelcome in the establishment.
The lady then proceeded to try and see if our room was ready but couldn’t get hold of house keeping so stormed across to the room to see if it was ready. When she returned she stated the room was ready other than the Prosecco not being in the room which my partner had organised as a surprise which she ruined.
We were then taken across to our room (no.14) which is supposed to be a ‘Best’ room which at best I would describe as average. The bedroom is large as is the bathroom but both were disappointing. The curtains in the bedroom were filthy at the bottom, the head board was broken the springs were coming through the mattress and the floor felt gritty. In the bathroom the smaller hose on the shower did not work the tiles in the shower were dirty and there are all marks up the wall. The toiletries are all plastered with stickers stating do not take home and the shampoo nozzle was so blocked up you couldn’t get any shampoo out of it.
We had dinner in the pub last night and that was enjoyable and the staff who were working were very pleasant and attentive which was lovely after such a rude greeting.
We then proceeded to go back to our room for what turned out to be a very broken nights sleep. You can hear everything going on in every room around you from people walking around, noise from tvs ,water running and dogs barking there just didn’t seem to be adequate insulation the prevent all the sounds from travelling.
Then to top it off when waking up this morning my partner and I both had several bites on our body which we believe may be from fleas after dogs being in the room.

Disappointed

Located on Buttlands green in Wells next the Sea, a short walk from all the action. This looks like it's trying to be a gastro pub with accommodation. We booked their best room - £250 per night! It should have been fabulous but was poor - cleaners didn't bother with the bathroom; staff smoked under the bathroom and lobby windows (so they couldn't be left open); coffee machine produced Luke warm coffee; no fridge in the room; bathroom sink didn't drain; shower head clogged; waiter told us venison pie crust was gluten free - it wasn't so pie was served with no top! Breakfast was OK but  you have to pre-book a time. No parking - so you take your chance around the green (contrast with the Crown which is on the same green but has parking)

Very expensive and poor

Unless you're dog mad I'd give this a miss! Yes I understand they have a dog friendly policy but this is literally a doggie hotel and I don't think it warrants 4 stars  as a result. Although room was warm comfortable with nice big bathroom, nice products and no shortage of hot water the decor was rather underwhelming for a 4 star hotel and the hard floors throughout made me wish I'd brought my slippers. It was no doubt aimed at the many paws passing through. However it was clean. We asked to move breakfast tables 2nd day to avoid the barking and staff were very obliging. I do feel it's also a hygiene issue though. Quality and choice was good however. . Evening menu was family friendly, nicely presented run of the mill options but probably won't appeal to fine diners or health conscious foodies. Overall a pleasant stay but not really the 4star experience we were expecting. 

Too dog friendly for us! 

How refreshing to stay at a pub/restaurant with rooms and to experience excellent service from the moment we arrived until the day we left. 
The Globe is part of The Chestnut group and training  is clearly at the top of their agenda. Well done them. Nothing was too much trouble and always done with a smile. Add to that good food and comfortable rooms. 
One note; if you a light sleeper avoid rooms 6 & 7 which are over the kitchen which has U am guessing a commercial fridge or freezer that comes on every ten minutes it so. Or, have a few drinks with your dinner and sleep through it. 
Finally, they are very dog friendly so if you don’t like our canine friends think again.

Excellent staff

Lovely pub and been here lots of times in the past. This time however the team seemed overrun. Long waiting times and queues for drinks inside and outside all of the tables were teaming with empty glasses and food plates which meant it looked very untidy. Something worth paying attention to in future I think !

Slow service and untidy tables

We went to the restaurant at The Globe, Wells last Tuesday evening.  The food was OK but the front and house service was so slow that it ruined the meal. The front of house staff appeared disinterested and more interested in talking to each other than serving customers.

Very Poor Service

We only came for drinks but stayed for the whole afternoon as it was such a nice place. We ordered a sharing platter to tide us over. Everyone was friendly and this place is buzzing. Good selection of wines and beers, friendly and helpful staff. Looking forward to coming back to try the food properly.

Good drinks list

We are continuing our tour of the chestnut group.
Very good stay at this lovely hotel in a great location.
The check in experience was excellent thanks to Jordan. We loved the little flask of fresh milk for your room. 
The hotel was clean and the staff very friendly. 
We had a room on the ground floor of the courtyard. It makes it noisy in the day as it was beautiful weather so lots of people. However by 11pm it had died down. Do check your room if you have children who may want to go to bed early.
The food was very tasty nothing amazing but well cooked and a reasonable price. Do watch out if you are going as 2 couples and use the dinner deal included in the price that your waiter is aware as we ran into problems the next day which luckily the manager sorted. Had we not spotted we would have been over charged.
The breakfast was excellent . Lots of choice , nice and hot as cooked to order. Again great service.
We would visit again though next time ask for a different room. 
Good luck with parking keep your fingers crossed for a space around the Green. 
However our top 3 from our tour remain the same 
Northgate 
The eight bells
Packhorse. 

Off to Dunwich next ….



The Globe Inn Wells

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