Name: New Inn Brilley
Address: Brilley, Hereford, Herefordshire HR3 6HE, UK, Whitney, Whitney, Whitney, HR3 6HE, United Kingdom
Rating: 9

Smoke-free property

Heating

Garden

Patio

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Fridge

Indoor Fireplace

Shower/Bathtub

Bathtub

Linens

Toiletries

Rooms

Coffee/tea for guests

Breakfast

Breakfast in the room

Kettle

Meals

Free Wi-Fi

Internet

English

Italian

French

Turkish

Languages Spoken

Barbecue grill(s)

Recreation

Offsite parking reservations required

Parking

Beach/pool towels

Pool and beach

Pets allowed

Pets

Location

At the hotel

Whitney Bridge

New Inn Brilley

Whitney

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Spent 3 lovely nights at mother earth with my 4 teenage children, daphne was very communicative and welcoming, the accommodation was light and clean, very comfortable and truly authentic in it's making, not manufactured 'vintage' as a lot of places. Our stay was peaceful and uninterrupted yet daphne was in touch to make sure we were ok. The whiskey barrel bath with hot running water was the best experience! Would highly reccomend,  great host, clean site, great value

Authentic upcycled off grid peace of tranquility 

Despite repeated visits we find something new to love each time! The new cafe near the river is a must, such spectacular views and good service.
Daphne’s place at the New Inn is comfortable, peaceful and the most incredible get away from the city - never a better nights sleep than here.
The goats are stunning to see - literally mesmerised. Nature at its best. Back to basics. My partner and I find this a romantic paradox. Just perfect 

Perfect

I am retrospectively writing this review because I want to warn others that staying here can be a nightmare. My sister booked the Dewachen express for her family of five plus myself, my partner and dog.
Our experience with Daphne was traumatising from start to finish. Not what we hoped for after a family tragedy we were lured by the prospect of charming and eccentric accommodation embedded in nature to recover from already stressful  time and enjoy the Literary festival.
Our problems with Daphne started even before we arrived. 
Travelling from opposite ends of the country Daphne refused to check in my sister and four children and made them wait in the car park until we arrived. She had driven from Lincoln and we had driven 5 hours from East Kent.
My request for her to allow my sister into the accommodation was refused and had I several angry emails from her en route. I so was shocked and stressed by her rudeness and anger even before I arrived that I did not want to meet her.
My sister had already paid more than £850 upfront non refundable and a deposit of 40percent for just three nights.
We couldn’t now not stay here we were trapped with a hostile and raving obsessive who belied every shred of Buddhist thinking she expoused in her effusive blurb.
Once inside the property we were told in no uncertain terms that if we so much as used one of the vacant made up beds we would not  get our deposit back. This was difficult as being bunk beds it was impossible to avoid coming into contact with a vacant one while trying to clamber onto your own. There were signs on each of these beds telling you not to use them and this made the experience of staying there like treading on eggshells around a neurotic host. 
Surely after paying more than £850 for three nights the entire accommodation should be ours to enjoy?! Not so. The risk that she would refuse us our 3-400 deposit weighed heavy. 
On one occasion Daphne had a furious argument with my sister (my sister rarely argues)over a car parking issue. I heard shouting from inside the accommodation. She has CCTV cameras installed in the tiny car park and had pounced on my sister as she hadn’t parked perfectly in the allocated space. We knew that the other guest had left early because the tiny caravan she was in was musty and damp so rather than back and forthing into an impossibly small space my sister parked temporarily on the now vacant space while she collected one of the children for a festival talk.
All I can say was that it was an argument waiting to happen even before we arrived. 
Decide for yourself. Not everything fluffy and lovely is nice. Shades of Jeckyll and Hyde sadly.
Good luck to all who venture forth. If you are allowed to have a nice time you are really lucky.

Appalling host/ nightmare

We had booked Granny’s Old Cottage.  On arrival we were told off by Daphne for not having sent our arrival time (we had).  We were then taken down an overgrown path to the cottage.
It smelt dank and musty and there were visible signs of damp by the fireplace.  The electrics from a lamp were tacked along a wall to be plugged in an adjoining room.  The furniture was uncomfortable, there was no TV as shown in the photos, and it was dirty with the sink being….well, see the pictures.  One of the doors was off it’s hinges, the flooring was ripped and moth eaten and it was £90/night.  Don’t get me wrong, I am ok with shabby chic and have spent my life camping in various forms but this was not acceptable.  We decided to leave.
Daphne was not helpful at this point and sent an exchange of emails refusing any refund as she stated it was my fault I hadn’t liked it, I needed to have read the description more carefully and how do I explain other positive reviews?  I only wanted to talk about my own experience.
I contacted the website we had booked through (Quirkyaccom.com) and they intervened to get us a 50% refund.  
Luckily, we found somewhere else to stay which was lovely and we enjoyed our time in a beautiful part of the world.

AVOID AT ALL COST

My partner and I are addicted to the New Inn - it is medicine; from the grounds, quirky accommodation to the host, Daphne..  this is a special place.
This time we had the pleasure of staying in 'Hutty'. Hutty is a cosy romantic wagon, enjoying the most beautiful views.
The bed is like a cloud and the sheets wonderfully soft.
Hutty has a whisky barrel hot tub, overlooking the valley. It's also a shower which is surprisingly powerful. 
Outside is a burner and bbq area.
Hutty contains everything you would ever need for a peaceful stay.
This place is back to basics, a place to relax your mind and connect with each other. It's paradise but you must be willing to see that to fully enjoy.

Beautiful Hutty

Avoid this place at all costs, it’s cold, dirty, the electrics are dangerous and the kitchen sink should be condemned( picture included).  No redeeming features.
There’s quirky and there’s plainly neglected- this is the latter.

Absolutely dreadful

Canopy and Stars had advised via email that the accomodation had overflow parking on top of the two spaces allocated to the property. This turned out not to be the case. When I contacted Daphne to ask about the additional spaces I got a lengthy reply telling me that under no circumstances could we bring more than two cars. Considering the property can sleep up to 12 adults and we had ten people coming from all over the country we needed a minimum of 4 vehicles. 

After a lengthy and stressful email chain with the owner where she continually told me how to organise my friends and to park 5 miles away in Hay on Wye, Daphne eventually suggested that we could park two vehicles at the town hall at a cost of £10 per car. We were happy to do this and had the cash ready for our arrival. 
     
However, when we arrived she insisted that instead that we should park 2 cars in her drive which was a narrow downhill gravel track. We did this but unfortunately the driveway wasn't suitable for heavy cars and one car got stuck in the driveway, wheel spinning and sinking into the ground. We had to call roadside recovery and wait until 9pm for the car to be towed out of the drive. This was quite distressing 
and not the peaceful start to trip we had hoped for. Once the car was removed we parked it to the side and were planning on moving it as first thing in the morning so that we weren’t blocking any other residents in.

The next day, around 8am, Daphne came storming into the property and absolutely let rip at us, she was screaming and shouting at us, calling us stupid and unintelligent, harassing us to move the car. At no point did she politely ask, please can you move the car, and she showed no understanding of how stressful it had been for us having to call roadside recovery the night before, instead proceeding to follow us around with her giant Alsatian. She didn’t have an ounce of patience and seemed unprepared to accept any sort of apology, walking away as soon as we tried to have a conversation with her. 

This start to the day made our morning canoeing very difficult to enjoy. Indeed, the girl who owned the car that was rescued was so frightened of Daphne that she decided not to stay another night. When she returned to collect her belongings Daphne came out again to harass and bully her. Following her around the accomodation and calling her horrible names. We did get some of this on camera because honestly, I’ve never experienced such rudeness and unprofessional treatment.

Rude and Aggressive Owner tarnishes stay

Currently here in Rising Sun for the August Bank holiday and it has exceeded all of my expectations. I was a little bit apprehensive due to the reviews of others on here and I needn't have worried. People just like to moan! I brought a large plastic container to keep my food in and some cutlery, plates etc because people have previously mentioned critters and unclean crockery... consequently I just ended up lugging a rather large box down to the furthest away cabin for nothing! The only critters I saw was a rabbit and a squirrel, certainly nothing woke me up in the night. I have loved it here, complete relaxation, reading books, listening to music and drinking cocktails in the outdoor bath- just what I needed, a few days of not seeing a soul and a complete escape away from everyday life. Everything you need is here. Hot shower and bath, decent size fridge, gas stove, bbq and stunning views. Everything is so well thought out. It was cosy with the log burner in the mornings and Daphne was so welcoming. If you're looking for a rustic escape to a cabin in the woods for complete peace and quiet, then this quirky little find is heaven!

Amazing, restful break from the world

Just got back from an amazing stay in Angel's tin house. This place is so peaceful and has such a magical aura to it. I knew it was glamping and was worried I would be cold so we brought some extra blankets. Wow was I wrong the house was extremely insulated which made it very warm and cosy. The mornings are full of bird song and hot showers and the evenings full of romance with fairy lights and an outdoor bubble bath. If you are a star gazer then you will be truly amazed by the darkness and the thousands of visible stars in the sky. I brought my binoculars but really didn't need them as the skies were so clear. We managed to see a couple of the other properties on site and all of them are secluded and special in their own way. The New Inn at Brilley is definitely the best glamping site that we have ever been to and will definitely be returning with our little dog who was welcomed by the owner and she also had a fantastic time.

Tranquil, Quirky and Magical.

This is a really quirky little property. We stayed in The Birdcage, it's the nearest 'stay' on this site nearest the road, you can hear it but it's not an issue.  
The Pro's - really comfy bed, romantic, extremely close to Hay on Wye which is really worth a visit. You are not overlooked at all and you don't see Daphne after checking in. It's a beautifully made cabin and very cosy.

Cons: Although this is a rustic style accommodation, you expect as such but you can't check in till 4pm and you have to leave by 9.30am, apparently due to extra cleaning due to Covid etc. The bed/teatowels were very clean BUT the mirrors and surfaces, wood floor in main area had not been dusted or hoovered regularly, a lot of dust on mirrors. If you are under 5ft or just at 5ft then you will find it extremely difficult getting into the whisky barrel shower, it needs a proper wooden step making to get in, but once in its fabulous. Also the path leading to the compost loo is slippy after rain, I seriously think a proper shale or stone path needs to be put in, still keeping it rustic but very dodgy if going in the dark! There is a dark wooden mirror where a headboard would be which stops you sitting up in bed and taking in the view, I think this would be best removed really. The wood burner bellowed out thick black smoke, we had to sleep with door open. A little more cleaning required and attend to the above issues and it would improve the stay.

New Inn Brilley

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment