Name: Brittons Farm Estate
Address: Beach Lane Bath,Beach Lane, Bitton, Bitton, Bitton, BS30 6NP, United Kingdom
Rating: 9

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

Private check-in/check-out

Patio

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Iron and board

Concierge services

Luggage storage

Wake-up service

Iron

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Business

Babysitting and childcare

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Bristol Airport

Gloucestershire Airport

Brittons Farm Estate

Bitton

I was looking for a last minute availability near bath for my kids and I to stay in for 3 days.Only 10 minutes away from bath town.The cottage was an amazing and cozy 2 bed room with 2 bathrooms and a nice bath and shower with a smart kitchen area and a lovely lounge and dinner table.Both nights and mornings were quiet and peace full in addition to an amazing breakfast for both me and my kids and plenty of near by restaurants such as the hare and hounds to eat at (only about 10 minutes away).Helen made us feel very welcome introducing us with her horses that she has.What an amazing holiday me and my children had thank you Helen!

amazing location!

My partner booked a 1 night surprise stay for me. The setting and building itself is incredibly beautiful! Upon arrival we were greeted by the owner who did not know which room we should be initially could not find our booking. This was sorted pretty quickly but not a great start and afterwards the owner was quite cold and rude towards us. We arrived in the room which initially looked great however it is in serious need of a deep clean. I am not normally too fussy about dust here and there but this was much worse than that. The floors were filthy, thick dust in very easy to reach places, bathroom had mould and other guests hairs and the overall cleanliness was just not up to "5*" standards. My partner approached the owner to make some comments however was very quickly shut down. He said it seemed that she is not open to constructive criticism and is very set in her own ways about the property. Overall we did not feel very welcome and found that the owner could learn a thing or two about hospitality. The bed was comfortable and the breakfast was lovely. 

I do not think we would come back to this property. Although the pictures make it look like a lovely place to stay the experience we had suggested otherwise. It seems like it is very hit and miss. If I could give any advice, get a new front of house and a new cleaner!

Could be so so much better!!

I usually do not give top marks easily but this place deserves them all.
Wonderful structure where you will feel welcome and not economically abused.
Welcoming staff and easy to find place where you always will find someone ready for you.
The rooms are so cozy that you do not want to leave the bed in the morning; beddings are luxury quality.
Breakfast served in the room so abundant you will not have lunch later on during the day.
Always the perfect temperature in the room with the heated floor.
The structure is between Bath and Bristol and with 15 Min by car you could reach any of them.
Bath is a breathtaking city with wonderful views, while Bristol is a vibrant young city full of history, culture, architecture, fin and food.
In 1 hour by car you can reach Stonehenge.

There is One BIG BAD THING ABOUT BRITTONS FARM; you have to leave at the end of your holiday 😊

The best place I have ever been

OH MY GOD!!!!! If you do proceed to book a room at this venue, you will have the pleasure of meeting a lady called Helen who after double booking me and turning me away decided to screenshot my whatsapp picture to then send it me and called me "Trash"!!!!!! 

I called Helen to discuss booking a room for that night, I told her I would speak with my partner before booking. Within 20 minutes my partner made the booking directly on their website and we received booking confirmation. I contacted Helen asking for her to clarify a couple of questions we had. 2 hours later she finally responded advising she couldn’t see my booking. I proceeded to send her the screenshot of the booking. She advised that she had just taken a booking over the phone and she was now fully booked. She tried telling me that she had contacted me asking if I still wanted the room and because I hadn’t got back to her she booked it to someone else and they made payment over the phone. I advised her that two hours ago we had made the booking direct on her website and I had also whatsapped her. We had put our card details in to secure the room. I had also advised her that we had already been travelling for an hour making our way to the room. She was not interested and because the other couple had made payment over the phone and even though quite clearly, by her own admission of times, they had made the booking after us she was turning us away. She tried telling us that she is sure we would find somewhere else. We are now an hour away from home, sat in a service station trying to book somewhere else (whilst also writing this review of course). Looking at other reviews of how dirty and dated the place is I think we got a lucky escape. Avoid at all costs. I wouldn’t waste a penny on somewhere with such little regard to customer service.

I remained pleasant via text with Helen and to have such abuse is disgusting.

PLEASE READ IN FULL

Beautiful establishemnt, old traditional manor house! Absoluetly exceeded expectations. The rooms were beautifully decorated and very spacious in design. The staff are overly friendly and nothing is too much trouble.

Lovely Stay

Charming English B and B .  The cottage at Britton’s farm was the perfect stop over for three nights for my husband and I plus our little pony mad daughter .  We spent a lot of our time walking the grounds and visiting the three miniature ponies, much to my daughters delight !  The accommodation was clean warm and contemporary, breakfast was one of the best we have ever had whilst staying away. We loved the white company bubbles and all the little extras provided . Thank you Helen and staff for making our stay so memorable Lola hasn’t stopped talking about the ponies and zip wire, we will be back !

Brilliant

We arrived a little late with a very tired young baby to be greeted by a polite lady who showed us to our room and helped us with our bags and belongings. After settling in we were in need of something to eat the lady advised us that there was a lovely pub restaurant but we didn't want to go out with a tired young one so was advised that there was a supermarket within 10 minutes drive. The room was very clean and had a separate living area all on the same level away from the main house which is what we loved as it meant we could relax knowing that our young child would not disturb other guests with her crying. all the beautiful white linen smelt so fresh and unstained we had a peaceful nights sleep in a very comfortable bed. We had breakfast which was cooked to a high standard and delivered on time by the same lady we had met the previous evening nothing seemed to much trouble for any of the staff we met. I will certainly be recommending to my family and all my friends it is such a lovely place to stay and the room we had was fantastic and very well suited for families with young children.

A Lovely Family Setting

What a lovely country bed and breakfast set in beautiful surroundings. The room was spotless and all linen was fresh and clean. All the staff were polite and very helpful. Breakfast was freshly prepared and delivered on time. Will definitely recommend to friends and family, what a refreshing change from the city centre hotels

We were booked in for a 4 night stay in the master suite for a joint birthday trip away. We arrived 15 minutes later than we had advised due to traffic delays, to find no one around to meet us, hubby phoned Helen who said to go on in, the house was open and the key in our door. We have never arrived at a b&b to not be met by someone and it was a bit disconcerting to not know if there was anyone else in the house. The room initially looked gorgeous, until you look a bit closer.

* no smoke alarm in the room
* there was deep dust on the headboard 
* one of the wall mounted bed lights wasn’t working
* one of the freestanding bedside lights wasn’t working
* evidence of previous occupants on the floor - “30” confetti 
* fridge wasn’t plugged in and no fresh milk
*.chipped cups
*biscuits weren’t topped up
*.tiles in bathroom need regrouting, some areas haven’t any at all
* plastic lid on the floor under the sink
* one of the towels had a hole in it and others were straggly
* Bins weren’t emptied all week
* no radio in room, as stated on website
* no access to sky movies in room, as stated on website
* no access to the internet, asked staff the following morning about this, were eventually given the correct login 
* room was unbearably hot day and night, no way to alter the controls

We waited in our room for nearly half an hour on our first morning for our breakfast to arrive, my husband went downstairs but couldn’t find anyone, so we waited a bit longer. Finally we both went down to be met eventually by two members of staff who didn’t know who we were or which room we were in, so we had to wait for our rushed breakfast and opted to eat downstairs. The entrance area is full of dead flies, which wasn’t cleaned all week, we could also see cobwebs from the chairs to the vases on the table!

The rest of the week we had breakfast brought to our room, but there was no consistency to the cooking from one day to the next.

This house offers so much and the website paints a lovely picture, however there is very much a lack of attention to detail. It is very much evident that the accommodation comes second to the farm.

Could be so much better

We booked for 3 nights and could only stay one due to the absolutely filthy room and the bed that sunk in several places and was so uncomfortable that sleep was almost impossible. The ingrained grime on the floor, skirting and inner windows showed that the room had not been properly cleaned for months. We could not face another night and left. The owner admitted that the room was in need of a deep cleaned and the bad had to be replaced.
There was no bin in the bathroom. The coat hook had been removed leaving holes. The place reeked due to dirty, wet used towels that had been left in a cupboard.
No offer of recompense either for the first night or the two where we would not stay. 
Maybe whatever animal was gnawing away in the roof space for hours has taken up residence. Abysmal place and appalling money grabbing attitude from the owner.

Brittons Farm Estate

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