Name: No1 Hotel & Wine Lounge
Address: 1 High St Wooler England Ne71 6Ld, Wooler, Wooler, Wooler, NE71 6LD, United Kingdom
Rating: 9

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Hairdryer

Wardrobe/Closet

Toiletries

Rooms

Iron and board

Luggage storage

Iron

Services and amenities

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Bowling

Recreation

Free parking

Parking

Cycling

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

College Valley Estate

Newcastle International Airport

No1 Hotel & Wine Lounge

Wooler

Very good service, food was good, looked after our dog by making sure he had water available. Lovely interior and ambience. Prices were a tad on the higher side compared to other places but we knew that before we went. The only thing which let the place down in my opinion, was no real ale served, I had to settle for a bottle! Wasn’t expecting that and really disappointed by this. It will stop me going again if in the area.

Good but no real ale!!

We booked a table for party of six with three dogs to see out the old year on the 31st Dec 23. 

 One of our party was dissatisfied with her main course, quite rightly considering. 
The No1 reacted brilliantly to the complaint, taking both the main course and pudding off the final bill. Myself I ordered the cheese board at the end of the meal, a mountain of cheese arrived as a little further compensation, which went down well. We had a visit  from the Chef to the table to apologize for the main course. Followed by another visit from her when kitchen service had finished to feed ham to the dogs! 

Despite that one dish, the rest of us thoroughly enjoyed the meal. Following the complaint the service to deal with it was exceptional. We will return when visiting Wooler again. 

The day before we also called for drinks and were really pleased with the service we received, the staff set an example others in hospitality could learn from. 

Phil 

How to look after customers. 

We have had lunch here twice now, both times really really incredible food. A really satisfying and interesting range of food available for vegetarians which isn’t always the case and the portions are huge. We’ll definitely be back! One of the few places on a Thursday that we could find to eat lunch in Wooler as well. 

Lovely food, great menu

Overnight stay with friends for their wedding anniversary. Rooms are beautiful and so clean!  Pleasantly surprised to find an iron and ironing board in the wardrobe too. Only gripe that I have is that the pillows were a little flat but didn't stop us having a good night's sleep in a comfortable bed.
Bar downstairs was lovely, a little chilly but the welcome was more than warm enough.  
A lovely little bar/hotel that we'd be very happy to visit again. 

Lovely place to stay

Popped in for lunch on a weekday, there didn't seem to be anywhere else open for food, yet the town was generally busy. Really nice decor and extensive choice of food on the menu. The sandwiches arrived and they definitely were a bit meh for the price ! my main gripe was the description was incorrect for 'crispy' bacon. The bacon was fatty and far from crispy, it was borderline cooked - they couldn't have been pushed for time to cook it as there was only us and another couple in the restaurant !!! Won't recommend this place to friends/family as no matter how nice somewhere looks the food needs to deliver, especially at these prices.

Not very good !

What a loverly place to stay at very warm welcome from all the staff room was very warm neat and tidy also there are dog friendly rooms and dogs are welcome in the bar ! The food was outstanding generous portions and very tasty breakfast was also very tasty with lots of choices thank you Diane sorry I don’t know all the staffs names but thank you for the warm welcome we will come again

Loverly and welcoming !!

We have just eaten a fantastic meal, called in on off chance for a pint, stayed and ate, lovely food and brilliant service. Sitting now, perfectly relaxed and enjoying another pint of Sharps. Thank you No1. 

Meal

Could your customer service be any worse! I have tried 24 times, yes, 24 times to get a response from you in regards to the £100 you have kept of mine! Booking.com have tried also, but you refuse to answer anyone! You have scammed me of this money!

DO NOT BOOK HERE!!!!

DO NOT BOOK HERE!!!!!

Stayed here en route to Lindisfarne whilst walking St Cuthbert's Way. Immaculate room with a nice large bed for resting weary legs. There was a good supply of tea, hot chocolate etc too. The hotel has clearly been recently refurbished, with intriguing exposed stonework.

Dinner was really excellent and we were still so full the next morning that we could only manage muesli and fruit at breakfast time!

Excellent dinner, enjoyable stay

My husband and I stayed at a cottage in Wooler and ate at Hotel 1 on 2 evenings during our stay. The food was fantastic, my husband is a vegetarian and was most impressed with both his meals. I had fish on both occasions which was gorgeous both times. Staff were very friendly, lovely atmosphere. Highly recommend

No1 Hotel & Wine Lounge

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