Name: The Manor Hotel by Greene King Inns
Address: 26 Hendford, Yeovil, Yeovil, Yeovil, BA20 1TG, United Kingdom
Rating: 7

Smoke-free property

Heating

Garden

Reception desk

General

Non-smoking rooms

Room service

Cable TV

Hairdryer

Bathtub

Shower

Rooms

Iron and board

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant

Breakfast/lunch to go

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Yeovil Country Park

Bristol Airport

Bournemouth Airport

Exeter International Airport

The Manor Hotel by Greene King Inns

Yeovil

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed in the Family room conjoined rooms, 
Master had large cracks in sink and damp patches on ceiling.
Twin room and master room both had windows which open fully (not child friendly)
Breakfast service was slow and staff were not atentive at breakfast. Bar staff in evening may slightly need more training. However respection staff on check in and check out were very friendly helpful and happy to hear complaints.
Pricing was okay was clean and very comfortable beds.

Needs improvement

Rude, abusive, staff. Jodie’s behaviour Made me feel unsafe. Never will I return to such an establishment. I have never been treated in such a way where I felt scared. Swearing and abuse. Shameful customer service

Bullies

Disgusting service at the restaurant! Jodie just laughed in my wife’s face. After several calls from the hotel before our arrival to ask if we wanted to make a reservation for a meal we did! Waited 45 mins to be told our order was forgotten, which was fine, mistakes happen but how the situation was dealt with was shambolic! We were told ‘we will just cancel your meal’ to which I replied ‘no thank you. We have been travelling all day and I didn’t want to travel again.’ When my wife chased again another 50 minutes later, Jodie just laughed in my wife’s face. It really ruined our stay, our anniversary and the start of our holiday.

HORRIFIC SERVICE!

My husband decided on a last minute weekend break away at your hotel . He chose the manor (not somewhere we’ve been too in Yeovil before ) and I have to say it really was lovely we will definitely be back the menu choices for meals was plenty .what we were served at both dinner and breakfast were both beautifully presented tasted great and were reasonably priced and good sized portions the room was well presented admittedly the bathroom was a little tired looking but how much time do you spend in there the bed was really comfy and all the staff were knowledgeable and very helpful.definitely looking forward to coming back 

Clean comfy and reasonably priced

I’m afraid this is the worst hotel I have ever stayed at. 

We arrived and there was water leaking through the lights of the bathroom. We booked two rooms. Neither of which had heating on when it was 2 degrees over night so needless to say we were absolutely freezing. 

We had dinner with our stay. We order sussages and mash, lasagne, and salmon. 
My mother asked for the salmon with the hollandaise for allergy reasons. The salmon then came out with hollandaise which we asked to be re done. The lasagne was so burnt it was black and we were told no that’s fine. 
The salmon them re appeared 15 minutes later to which we find a completely cold piece of raw fish on some potatoes. The waiter couldn’t believe that he was seeing. This then went back to the kitchen and another 15 minutes later we received a piece of salmon that had clearly been microwaved so much it would bounce. 

All in all a rather sorry experience all round. 

Do not stay here…

We use Green King Inn's quite a lot as most of them take dogs. This was a lovely old manor house and we had a room in the stable block at the back as we needed a ground floor room. Now, really weird, we were in Room 41 which needs to be reorganised. The bedhead was against the shortest wall and had really narrow bedside tables. The bed needs to be turned 90 degrees and you would be able to have proper bedside cupboards. Would have to move the lights and plugs maybe but it would make the room much easier to use. Food and drink was ok although one night, where we had eaten lunchtime, we would have liked a snack in the evening. I had pate but there was nothing for my husband. Good parking & easy to get around the town walking. Again, the staff must have special training from Green King, they were happy, polite & helpful

We're at Green King Inns again

Visited today 26th Feb with a group of friends as attending an event nearby.
Was greeted upon arrival and shown to our table. From start to finish the team were very attentive and friendly,  nothing to much trouble. Lovely , fresh welcoming interior. Food was spot on, each of us had something different and not a grumble in sight. We are looking at returning again in June. Thank you to you all

Fantastic food 

Lovely lunch today.  3 of us had the small portion lunch and it’s plenty . Had the small portion dessert with a coffee.  Just perfect for a little something sweet.  Staff very friendly and helpful.   

Lovely lunch 

We booked this at the last minute and were very happy with the meal.  We had the camembert sharing starter, which came with lots of accompaniments.  I had the sea bass and scallops which were beautifully cooked.  I didn't like the risotto but I knew that was likely because it had mint in it.  My husband had steak which came with a beer and cheese sauce which he found slightly odd in texture.   Desert was yummy, with one of the best brownies I've ever had and delicious bakewell tart.  Over all we were happy with our meal, and the staff were attentive and friendly. 

Lovely Valentines meal

Only stayed for one night as I came to Yeovil to visit a friend. 
Staff are friendly & helpful.
Decor is a bit tired but didn't affect my stay. Comfy bed. Plenty of choice with tea/coffee.
Food is lovely, dinner was delicious & perfectly poached eggs at breakfast.

The Manor Hotel by Greene King Inns

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