Name: The Green Room
Address: 11 Wine Street, Yeovil, Yeovil, Yeovil, BA20 1PW, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

Outdoor furniture

General

Non-smoking rooms

Room service

Hairdryer

Flat-screen TV

Rooms

Accessibility features

Accessibility

Diet menu (on request)

Restaurant

Kitchen

Bottled water

Meals

Free Wi-Fi

Internet

German

English

Languages Spoken

Parking

Parking nearby

Event facilities

Fax and copy machine

Conference Hall

Business

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Yeovil Country Park

Bristol Airport

Bournemouth Airport

Exeter International Airport

The Green Room

Yeovil

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

First off the staff member that checked us in and out was superb, even when having little sleep the night before and other staff calling in sick he single handedly served breakfast to all the guests and checked us out while remaining professional and friendly.  I wish I caught his name.

The Room
Bit hit and miss, the room was freezing on arrival however, when I arrived back after the meal it was warm and the same when I awoke even though it was -5 outside.
The bed was reasonably comfortable, there are spare pillows in the cupboard as well as some hangers and a heater.  
There was a couch/bed also in the room which was very uncomfortable to sit on so I never used it.  Lots of room in my room, a empty fridge, a phillips TV with freeview, tea and coffee plus a bottle of water.

The bathroom was okay, the shower got warm quickly however, the water went past the glass screen and would build up a puddle on the floor.  The vent on arrival made a loud noise which seemed to stop the third time I turned on the light (There was a switch to turn off completely).  Basic Soap, Shower Gel and Shampoo provided.

Cleanliness was okay, some dirt around the room but bedsheets looked and felt clean.  There was an Iron and Board outside the room.  I could also hear when the person above moved around at night.

Breakfast was very impressive even more so when one person was attending all guests on little sleep plus we were a group of 6.  Full English and a Vegetarian option.  Plus Tea, Coffee and a help yourself area with Orange/Apple Juice, Milk, Cereal and some pastries. 

Bed Comfort 6/10
Room Cleanliness 7/10
Facilities 8/10
Staff Service 10/10
Breakfast 9/10
Value 9/10

Great Value Room and Excellent Service

In these difficult economic times I hestitate to write a harsh review but the purpose of these is to promote improvement, so..
First the good news.  The hotel bills itself as a restaurant with rooms.  The restaurant is good value for money.  The menu is quite restricted but a 3 course dinner, well cooked and priced at less than £25 is good value.  The breakfast, which for us was included in the room rate, was good.  I had the Full English and couldn't fault it.  They even managed to provide bacon that had some actual flavour - something it is difficult to get, elsewhere!

The room is another story.  The bed was very uncomfortable.  Would benefit from a mattress topper.  My wife slept on the floor!  The pillows offered no support.  The towels were mixed.  The bath towel was large but along with the face towel was a little frayed.  The hand-basin had a shelf above it, that was not really secured to the wall and barely held any toiletries.  The taps are so close to the back of the sink, it is almost impossible to put your hands underneath them!  The walkway from the rooms to the restaurant would benefit from a good clean.

Of special note - make sure you know that the entrance to the parking is on a different postcode.

Incidentally, I don't think the online room photo matches reality.

Disappointing

This place was so bad that although we booked for two nights we left after one. The high rating this place receives is from its restaurant, NOT its rooms. It looks pretty from the outside, but you are then led through the nice bits to a hovel out back. Your room is accessed by the bins through an old rotting door. Our three-person room was tiny, to open our suitcases someone had to leave the room because there wasn't enough space for cases and people! Even though we booked in as three there was only enough “breakfast” for two, by breakfast I classify what was found in the fridge, a bag of items that seemed to have been randomly selected from a local bin. A small orange, a yoghurt pot and a chocolate croissant with a use by date of August 2098. Oh, and there was nothing to eat the yoghurt with, perhaps the bins were running short that day.
The décor of the place is old and faded, the lady in the painting had only one leg, a metaphor for the half-arsed attempt at making guests comfortable. Or maybe the duration of sleep you will get that night, because through the threadbare sheets the owners have kindly not changed the mattress in decades so that you can count every spring in the mattress through your flesh as a proxy for sheep. Sadly, it didn’t work, and if you want to sleep on a chair look again, there isn’t one, and don't be tempted to sit down on the mattress too quickly if you value the bottom of your spine. The bedside cabinets were broken and so scratched and old, they barely retained any of their original black. Perhaps it was that black, which had found its way into the carpet that was so stained it made the Turin Shroud seem modern, any archaeologists might consider bringing their carbon dating equipment if they choose (poorly) to visit.
The black-mould ridden bathroom had a toilet that flushed so poorly it struggled with the one-ply paper let alone anything more substantial; also the extractor fan didn't work, ironic given that the fan in the room above colluded with the mattress to keep me awake as it hummed through the paper-thin walls half the night.
How this place claims to be 4-star is based on a certificate published in 2014, don't be fooled, they haven't cleaned it since. If this place had one redeeming feature, it was the power of the shower, unfortunately even that was not strong enough to wash off the disappointment at having stayed here.

This place was so bad that although we booked for two nights we left after one

We enjoyed lunch in The Green Room today.  Very clean, neat and  spacious seating.  We went for the set three course menu which has 4 or 5 starters, mains and deserts.  Sensible sized portions, excellent value for money, really tasty, all served with a smile.  Will definitely return. We chose goats cheese and red pepper filo pastry tartlet, charcuterie board, pork schnitzel, duck and chorizo salad, Eton mess and chocolate and cherry roulade. Couldn't fault a thing.

Very enjoyable lunch

An awful tiny room (room 2). Other customers outside in a courtyard playing music, arguing with each other and smoking drugs. No night cover to complain to - despite booking the room ahead of time, told no one would be here to check me in! If you need a good night's kip don't bother with it - go to a chain rather than this bargain-basement excuse of a hotel.

Awful awful awful. Don't do it.

We entered from the back of the premises as instructed to park which didn't give a good impression as it was very scruffy with boarded up shops. There were two doors for entry to the rooms that went to two sections of the hotel so other members of my family were split up from us. We paid the same price for both rooms but one was twice the size of the other and more luxurious. They were not doing full breakfast due to Covid-19 regulations but provided a few items for a buffet in our room.  The king sized bed was comfortable - the main criteria for a good nights sleep. Our main problem was  with the shower. It was large and spacious with an entry point that was so narrow that we had to breathe in to squeeze into it and then the floor was very slippery and there was no bath mat. This was surely a health and safety issue because if someone had slipped or fainted how would anyone have got to them? We are biggish people size 20 and XXL but so are a large proportion of the population and many people wouldn't have been able to get in it at all. It just didn't make sense, a large cubicle with a very slim opening! If I could have given 3.5 stars I would have done, one star lost for the shower and half for the back entry.

Mixed feelings about this hotel

Stayed here week on week due to work down in Yeovil. The staff are attentive and incredibly hard working to attend to your needs. Understanding and helpful to help fit us in every week as we were a regular returning customer. Rooms are well equipped with plenty of amenities just a shame the tv is a tad small but that’s it. Bathrooms are great too. 
The car park is the main issue hence not giving the full 5 stars. As they share it with an estate agents it’s incredibly packed and busy if you try and get in at the wrong time. The hotel staff are great but the estate agents are rude and unhelpful and clearly cannot park. Would be nice if the hotel would maybe reimburse you the cost of paying for parking down the road? But that’s just a little thing. Apart from that very happy. 

Perfect...helped the days go by

We stayed for one night whilst on a business trip and would definitely stay again. Room was comfortable with water, tea/coffee making facilities available. We felt welcomed. Staff were friendly. Continental breakfast included in price was simple and adequate, nice yoghurt. But the real attraction was the food in the restaurant. Excellent and great value. Lucky people of Yeovil to have such a great restaurant.

Enjoyed our stay

My wife and I visited with friends and couldn’t recommend this place enough. All of the courses were perfect and at a really reasonable cost. During the week is easier to get a table as weekends they are usually fully booked. Highly recommended

Great food 

Would 10/10 stay here again if I come back to Yeovil. 
We had to make a short notice reservations due to weather disruptions and they were very helpful and made specific  arrangements  over the phone. 
The room was clean  and very good value. 
The location is excellent about 50 metres from downtown so to speak,  but so quiet you wouldn’t know it. 

The Green Room

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