Name: The Brentwood Guesthouse
Address: 54 Bootham Crescent York YO30 7AH,Bootham Crescent, York, York, York, YO30 7AH, United Kingdom
Rating: 9

Smoke-free property

Heating

Private check-in/check-out

General

Non-smoking rooms

Hairdryer

Toiletries

Rooms

Accessibility features

Accessibility

Bottled water

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Pets Not Allowed

Pets

Location

At the hotel

St. Olave's Church

King's Manor

Hospitium

York Observatory

Multangular Tower

Dean's Residence

Dean's Park

St. Wilfrid's Catholic Church

Church of St. Michael le Belfrey

Undercroft, Treasury & Crypt

Leeds Bradford International Airport

Doncaster Sheffield Airport

The Brentwood Guesthouse

York

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I have visited a few times...mostly been ok.
I visited 14.08.24.
Do not accept room 1.
Shower has no temperature regulator and is dangerous...either boiling hot or freezing cold.
A member of staff banged on my door regarding a trivial reception issue and just entered my room whilst I was in the middle of an important business call.
I paid for breakfast , overslept, did not want my breakfast in the morning and no refund was given ...so beware as the reception do not tell you that payment is non returnable !
Be careful as the manageress is is unreceptive if you have a problem.

Unacceptable Brentwood Guest House

Clean and tidy hotel
Good location and easy walking distance to shops, bars and restaurants
Towels, shampoo and soap provided 
Teas and coffee 
All in all, a good overnight stay and it was good value  too compared to other rooms available in the city

Exactly what we needed!

We didn't expect much based on the low price, but it was way better than we expected!
Yes, the room was small, and the en-suite was too, but the beds were comfortable, despite being twin beds (they had no doubles available when I booked)
Entry was contactless, by key box, and there was a kettle, milk, tea and coffee in the room, along with an additional supply of them to help yourself to in the hallway.
The only staff member we saw was the lady making the rooms up as we left and she was pleasant and friendly.
On street parking was easy to find (cost £5 per day for a permit) and the guest house was on a quiet, residential street, just an easy, 10 minute walk from York Minster and the city centre.
In my opinion, it was a perfect, affordable option for a short stay in York and we would definitely stay here again the next time we visit.

Lovely, affordable, guest house, in great location

Great location and easy check in facilities. Perfect no hassle accommodation which has everything you need for a short break located moments from the city centre. Lovely hosts who were very helpful with arranging parking and advising on spots to visit.

Ticks all the boxes

Lovely guest house, not far from town centre. Room nice, bed very comfy.
Nice shower. Room was spotless., lovely and clean . Tea and coffee provided,. Easy to get in with pin no. Would thoroughly recommend and would stay again .an absolute gem

Lovely guest house

Great communication from owners, very responsive. Lovely quiet location,  not too far a walk to the centre and local attractions. There's also electric scooters at the end of the road you can hire if you want to zip around. We also saw plenty of taxis about if you dont want to walk. Clear check in and out guidance. Reminders for this were in frames around the guesthouse. Easy to access keysafe for the room and key code for main door. Clearly communicated in booking email. Clean rooms, we stayed in room 5, and much more space than expected. Easily walked around bed. There was a chair and side tables plus a little table for the kettle Plenty of storage for clothes and bags. Great stock of additional tea and coffee for the rooms, easily accessible by the front door. Warm and inviting room, easy to make room warmer with radiatos and heaters, perfect for winter stays. Lovely complementary bathroom toiletries and super fluffy towels.  Great colour decor, which could be touched up in places but this was nothing really. Bed was huge, mattress was much softer than we are used to so our backs did ache after 2 nights, but if you like a soft mattress this would be perfect for you. Bedding was warm and clean. Full length mirror behind door has no nearby light so can't really use it for hair or make up but there is a mirror in the bathroom. Shower had great temperature and pressure. It was a very comfortable stay and we would return if we were in the area again.

Comfortable and clean guesthouse. Great communication and location 

Ideal for a solo traveller (myself). No frills, just all the essentials! Nicely decorated and decent mattress. En-suite shower and toilet nice to have. It’s nicely situated at about a 15 minute walk from the town centre, ideal for burning off all those cake calories! And it’s pretty quiet as it’s situated in a residential street.

As with anywhere there are plenty of options in York, but most of the time you’re paying a premium for location. Who wants to stick somewhere where it’s noisy every night?

Great for solo travellers; perhaps a bit tight for couples

I have never stayed in a guesthouse before, and if I am honest expected everybody to know when you moved etc but this lovely guesthouse was the complete opposite. We were room 7 on the top floor and although quite a few stairs to get to the top, we only saw people when we were leaving the weekend. It is lovely and small, just as advertised and within a short walk to York Minister with a couple of lovely pubs on the way. The room is basic and no thrills, which is just what we like and that reflects in the price. 

Would definitely stay again if we had another trip to York.

Couples weekend

Very good location to stay for a long weekend in York. Very close to local pubs and supermarkets in Bootham and not much further on foot (minutes) to York city centre via Petergate. Host was really accommodating and helpful, she went above and beyond to make us feel at home in York. The guest house was comfortable, a perfect place to relax after a long day of sight seeing. Also very good value for money, couldn't be happier with my experience at this really great guesthouse.

Comfortable Place close to stay close  to historic York

Two nights stay booked and gifted by our daughter to celebrate our wedding anniversary in April. One week before due date I tested positive for Covid. Daughter contacted landlady NATALIE to request date change to safeguard other guests. NATALIE advised my daughter to cancel booking at Booking.com and NOT TO ASK FOR A REFUND and she would then see about date reallocation. Three days prior to due date I rang NATALIE to say I was still Covid positive. Gov't guidelines had changed, I could now technically go to York. NATALIE SAID SHE DIDN'T WANT ME THERE WITH COVID (understandable) so I asked her to change the dates of our visit then as she still had our money, she refused saying she would only do so if someone else booked our original dates. Told her that was harsh, she put the phone down on me. One day before due date my daughter rang NATALIE. Daughter told NATALIE I was still positive. NATALIE was curt and very dismissive and told our daughter that to change the dates of our stay,( bearing in mind she's already kept our money for two nights stay) she'd let us book a room with an additional payment but with a 50% discount! NATALIE then put the phone down on my daughter.
NATALIE, which planet are you on? You manipulate a guest to cancel the booking without a refund, you admit you don't want me there with Covid (so YOU have now effectively cancelled our booking without a refund ) but also refuse to change our dates. You somehow think we might want to book with you again so you offer us a 50% discount.....what!! NATALIE wake up and stop insulting your guest's intelligence. This smacks of being a big con and I'm totally astounded you can get away with it. 
I see your business is on the market. I do not wish you well for the future and hope that prospective buyers read this so they can see the bad reputation you are leaving for them to sort out in future.

The Brentwood Guesthouse

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Parking

Pets

Policies

Check-in terms and conditions

Additional information

Payment