Name: Stratford Suites
Address: 11808 W Center Ln, Airway Heights, Airway Heights, Airway Heights, 99001, United States of America
Rating: 9

Smoking areas

Smoke-free property

Newspapers

Television in lobby

Express check-out

General

Family room

Indoor Fireplace

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Services and amenities

Coffee/tea for guests

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Parking

Business center

Business

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Northern Quest Casino

Spokane International Airport

Stratford Suites

Airway Heights

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Best place for price and location.  This is the nicest place I've ever stayed for the price. Every time I stayed at this location the staff have been more than accommodating and go above and beyond. I honestly can't sat anything negative about any of my 5 visits to this location. Sara was the last front desk worker and was amazing at her customer service and really made us feel welcomed. It goes along way when alot of places don't seem to be very friendly. So thank u to this amazing place and it's staff for ur hospitality and to the owners . Whoever owns this place has done a wonderful job at this place. It's like a  clean clean apartment that is so cozy! Thank u again

Best price , clean, best hospitality,  amazing location

I love this place. My home away from home. They have full kitchens and they are set up like apartments . It is close to Northern Quest Casino and lots of restaurants. I just love the espresso bar.We will definitely be back.

Amazing 

We stayed in a 2 bedroom suite, great prices and this is a one level hotel. No stairs and long hallways. Very clean and spacious , we were impressed with the inside and outside in a nice area with restaurants close by. Everything is very neat and tidy, this property is well cared for. The office (Shanna) is welcoming, we felt like we were home. Has the best espresso machine open 24/7. I will stay here whenever I am in Spokane. Highly recommend this hotel, we felt safe and at home.

Neat and tidy

The Stratford Suites went above and beyond on our most recent visit. We have stayed there several times over the past few years as it is a great location to the Spokane airport and concerts at the casino. When I made a reservation online, I made an error which was my fault. After calling the front desk; they worked with management to correct my mistake. They were very kind about it. The suite we stayed in was clean, comfortable and had all the amenities you expect from a nice place. The fireplace and kitchen is definitely a plus. Would definitely return in the future. 

Great facility & Staff

I stayed at the Stratford Suites, as a gift from my aunt. After a long winter two day road trip, the valet Brian greeted me with a smile, and quickly realized I was in the wrong place. He directed me to the correct entrance. As I pulled up the correct entrance the valet greeted me by name. Due to an accident on the interstate my aunt had not arrived. The staff gathered all my belongings and carefully placed my things on the cart. I told them about 20 mins. 20 mins later as I walked away from the counter, Kurt was waiting with everything. The food was fantastic, the staff was kind, attentive, and mind for details. The pool and hot tub were the perfect temperature. The room had a beautiful view. There was something for everyone, to do. The bellman was as wonderful when I was leaving (and running late). I cannot wait to come back. A modern look with the feel of home.

Thankful 

It’s very loud. The highway noises and rooms next to you are very loud. We had to call the front desk to have the neighbours turn their tv down. We also booked the room through reservations.com and they charged an additional service charge to make the booking. They didn’t tell me about the service charge. They also told me that there was a hide-a-bed in the couch so we booked a room with one bedroom so our toddler could have a room while we stayed up later and slept on the hide-a-bed. Only to find out once we got there none of the rooms had them. So I had to sleep in the bed with my daughter and the husband slept on the couch. Not pleased but not the hotels fault. It was reservations.com that told me that and since I made the reservation through them I couldn’t switch rooms. 
They have a great coffee machine in the lobby with several options and the cookies was a nice touch. But I’d probably stay somewhere with a jacuzzi next time. I read complaints about the beds but they seemed fine to me

Thin walls but nice rooms

I'm not sure why everyone is giving high marks with Stratford Suites.  Our two bedroom suite wasn't very clean, mold growing around the shower surround, a/c didn't work to cool the rooms, and the bathroom smelt like marijuana.  For $300 a night, I would have expected a lot better especially since the location isn't really that good unless you are going to the casinos.  Won't stay here again.

Not good value

Nice suite with dinning and living room area, full kitchen & good size bathroom. But don't rent 153A until the boxspring & mattress are replaced as it is so old and totally worn out, you roll into the middle. Bed appears to be a very small queen - worst night sleep in years. Found a vehicle key near the dinning room table that wasn't ours & that reflects on housekeeping. Coffee maker outdated and makes horrible coffee, office doesn't open until 8:30 but decent coffee machine there. Stayed next door at Day's Inn last time & will go back there again. Excellent beds, service & Kurig coffee machines - same price range.

Horrific beds - worst sleep ever

I stayed here 2 nights in late July for business. Check in was at 4pm and I arrived about 3:50. The office suite I reserved wasn't ready so I opted to wait. I had to ask several times over the next 30 minutes what the status was. Finally received my room about 4:30. 

Everything was fine except for the thermostat in the bedroom. It would only pump out hot air and it was 90 degrees outside. Luckily the a/c in the living room worked but I had to keep the bedroom door open. It was still too hot in the bedroom to sleep that first night.

Maintenance wasn't around the next day so they brought me a box fan. It helped somewhat but it was still hot in the bedroom.

Also, for an office suite, they didn't have an office chair. I had to use the dining table chair. Minor detail but I found it odd.

Staff at the front desk were nice but didn't seem to know the area to be able to give advice on where to eat. 

If I came to my Spokane office again I'd stay here as it's super convenient, but otherwise I'd stay elsewhere.

Convenient

The wifi is so slow it's not even worth using. The front desk person, Shawna, makes you feel like an idiot when you talk to her and the blonde woman with the clipboard is so rude. The hotel itself was nice and clean but the people who run it are insufferable. Will not be recommending to anyone nor staying again for them alone.

Stratford Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Recreation

Parking

Business

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment