Name: Capt.'s Inn & Suites
Address: 116 Church Street, Alexandria Bay, Alexandria Bay, Alexandria Bay, 13607, United States of America
Rating: 8

Smoking areas

Ticket assistance

Express check-out

No elevators

Reception desk

General

Luggage storage

Services and amenities

Coffee/tea for guests

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Lil' River Fudge Co / 5&10 Varity Store

Cornwall Brothers Museum

Scenic View Park

River Hospital

Keewaydin State Park

Watertown Airport

Ogdensburg Airport

Kingston Norman Rogers Airport

Capt.'s Inn & Suites

Alexandria Bay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

we checked in Thursday 14th and stayed till the 17th.The room was ok. when we got home Sunday it was discovered a small bag of souvenirs were missing. I called the hotel on Tuesday after looking 3 times in everyones  suitecases. I ask if the bag was found and of course it was not. The lady at  front desk said she would check again and call me .I didnt hear from them so I called Wednesday and of course it was not turned it. not very honest people 



was ok

Booked and paid through Travelocity for $210.00.  they took a separate deposit of 160.00 from another credit card. When I called to see why deposit wasn’t returned after the stay. They claimed it should of been reflected in my balance at end,  that did not happen so I basically paid $370.00 for 2 nights. Customer service was not helpful and told me to call Travelocity, needless to say I guess no refund, my stay was definitely not worth $370.00. Won’t be back. Very disappointed 

Feel robbed

This motel was far beyond our expectations. We went to Alex Bay on a budget and this place was great. The staff was excellent, very helpful and very friendly, the pool was great and the location is only two minute drive to river front and commercial center. We would highly recommend the Capt. Inn & Suites and we will be going back.

Great place to stay and great value.

Stayed for  2 nights, was a very good experience. The people go above and beyond to be sure you have an enjoyable stay. Very clean, comfortable and looked like it was recently updated. The four of us went to the lobby both nights and played cards. They have games available, as well as coffee, teas, and very cold fresh lemon water. We were all very please and will stay there 
 again,for sure as they are the most reasonable for the area and well kept.

Great experience at a great price. Well worth what you pay, with all the little extras. Close to everything.

Great place to stay if you’re going to Alexandria Bay Area! I have family up here and this was one of the better places I’ve stayed in the abay area. Room was very clean, room service was amazing - they cleaned and switched the sheets every day for my entire 4 day stay, and staff was always very friendly and welcoming! Will definitely be back! 

Clean room, friendly staff, and close to Alexandria Bay!

We were going to be in Alexandria Bay for 4 days and opted to rent a room with a kitchenette.  Did not use the oven but did use the microwave, coffee maker and toaster.  Not many dishes available and had to ask for a coffee cup.  Only Styrofoam was available.  There were no dishtowels on hand.  Had to put a towel over the window because the curtain was not wide enough to close it.  The beds and pillows were comfy.  Wi-fi was good.  The room served our purpose however furniture needs updating.  Bathroom needs to be completely done over - - shower was so tiny (probably about 2'x2') didn't even want to turn around in it for fear of falling.  No grab bar in the shower either (I thought it was a state law you needed a grab bar.)  Bar soap too small to use in the shower.  Nowhere to put stuff other than the counter by the sink.  Needs some shelving to put stuff on.  It really looks nice in the picture but reading some of the reviews (mine included) management has not done much to address the problems people had, including the dirty floors.  Air and heat worked effectively.  Friendly staff.  This hotel is outside of the main business area.  There is no water view.  I would not recommend this hotel and would not stay here again.

Needs a deep cleaning and updating

Went to ABay on a tour for Boldt Castle.   Room 106 was immaculately clean, had been updated very recently and we had a small balcony on the water facing the castle.  Ships are only about 100 yards offshore since the channel is between the castle and the hotel.   You have coffee available in the office and a whiteboard lists the ships scheduled to passing by daily.   The staff here are very knowledgable and friendly.   We will stay here again.   They are right next door to the tour ships for the Thousdand Islands and right across the street from Riley's ... a good restaurant for breakfast.

Great Room and Staff

We were very pleased with the hotel!  Corey at the front desk, and jack of all trades during our stay, was very helpful.  He gave us great advice on restaurants, bars, local music, and sightseeing to do.  We would definitely stay here again.  It was convenient to have a restaurant right in front of the hotel.  It was an easy walk to Alexandria Bay.  Very nice atmosphere.  The hotel has everything you need for a great stay!

1000 Islands Vacation

We had noisy neighbors, the beds make a squeaking noise when you get on them or off them, and there is a smell from the heating unit.
The entire room was very, very clean, and no bugs (so that was good).
We left after one night instead of staying both nights.

Noisy neighbors

We just stayed here this past weekend. It was our first time at this motel. It was wonderful! The staff was very friendly. The rooms were really nice and very clean. It was definitely a home away from home. We will definitely be staying here again!

Capt.'s Inn & Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment