Name: Pond Mountain Lodge & Resort
Address: 1218 AR-23, Eureka Springs, AR 72632, United States, Garfield, Garfield, Garfield, 72632, United States of America
Rating: 9

Air conditioning

Smoke-free property

Heating

Garden

Fire Extinguisher

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Smoke Detector

Rooms

Laundry

Services and amenities

Hiking

Recreation

Parking

Swimming pool

Outdoor pool

Pool and beach

Pets allowed

Pets

Location

At the resort

Northwest Arkansas National Airport

Branson Airport

Boone County Airport

Pond Mountain Lodge & Resort

Garfield

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

First Covid trip and what a disappointing place. I waited 48 hours for a response to the list of needed repairs and my survey of our stay  in Kingfisher 1. Crickets. 
 This is the first review I have ever written and the first vacation where I had to leave any  property early.
Let's start with this place was awful and the description of "estate" and "romantic" cottages would be entirely false.   Dirty, overpowering deodorizer smell to compensate, furniture belonging in the landfill, lights broken, doors not easily opened and closed,  and a cockroach on the bathroom floor.   Please book at your own risk.  And you all leaving positive reviews: you must love an expensive fishing shack .  Because for $170 per night, that is exactly what we got.

Weekend visit

My wife and I stayed in the Hummingbird Suite. Overall it was okay, but there were little discrepancies such as dirty dishes in the cabinets, VERY UNCOMFORTABLE furniture in the living room, and 3 out of 4 patio chairs were ripped beyond repair. I thought the hard mattress on the bed was EXCELLENT, although my wife thought it was uncomfortable. I slept like a baby on it!

The grounds are nice with a great path to the top of the mountain where there is a pond for fishing, picnicking, meditating, etc. Very nice. We really enjoyed that. 

Contactless check in/check out; we never saw anybody the whole week we were there.  Personally, I would rather have a live attendant I could call on if ever need be.

Hummingbird

Roadrunner Cabin at Pond Mountain
We have spent many weekends at this resort over the past 15 years. We have stayed in the Hummingbird and Sandpiper rooms. This is the first and last time we will stay in this cabin. First the positives, the air conditioning worked, the toilet, shower, spa tub, counters, stove, and inside the refrigerator were clean.  The water pressure was really good and we had plenty of hot water. The jets on the spa tub didn't work but the management company sent someone over and they fixed them the same day. All of the ceiling fans did a great job moving the air and they were quiet. The pool and pool area have always been clean and a great place to relax.

The concerns are numerous and far outweigh the positives. The whole cabin smelled musty and a little bit sour. The smell was mostly in the queen bedroom but it leaked out if you opened the door. The air conditioner pumped out smelly air. The light to change the filter was on and when we contacted the management company, they said they would check it after our visit. They had 2 cheap air fresheners in the room but it didn't help. The bedding in this room had several holes.

The couch had suspicion stains and the recliner had what looked like potato chip crumbs from previous guests.  The furniture had a strange smell. The air fresheners didn't help in this room.

We wiped down the contact points like the door handles and table tops and our wipes were black. It is hard to accept that they had recently been cleaned. 

As reported earlier, we had to constantly sweep the floor of dead bugs and get rid of bugs that would crawl, fly, or creep in through the cracks around the door. The back door didn't lock properly and you could push it open even if the lock was turned.

In the king bedroom, one  window had blinds that didn't have the handle you turn to close the blinds. It was very awkward to reach the blinds to close and if you are short you would have to stand on the bed or nightstand to close them. 

The shower is about the size of an old telephone booth. You can barely turn around in the shower and forget about getting dry and re-dressing.

I was looking forward to spending time on the deck I saw in the photos. Unfortunately there were 3 old wasp nests on the deck floor and 2 new nests being being built on the ceiling.

The cabin is dark. The interior fixtures were either missing bulbs or had low wattage. 

I was disappointed with my stay in this cabin.

Roadrunner Cabin

Road runner cabin. The couch was broken down and covered in urine. Smelled up whole cabin. The shower was rv shower stuffed into closet. We had to ask them to replace shower head. Hardly any water would come out it was so filthy. The cabin was not clean. Full of live and dead bugs. The whole cabin had a bad smell. The dishes and furniture looked like they stopped at a garage sale. Mismatched and broken down. Not worth the money for sure. There is no light at the driveway. You have to fumble to try to find the key in the dark. Do not waste your money.

Terrible

I stop by Pond Mountain a couple times every year. I'll drive out of my way to put it on a trip. Judy runs the place in a familial way. Steve runs the grounds and buildings. The pool is large and generous. The rooms are lavishly and cleverly decorated. I like the peace and quiet, and of course there is always plenty to see and do in Eureka Springs. I've had many talks with Judy and Steve over the years in the Great Hall, and even joined them for beer:30 a couple of times! I recommend Pond Mountain as a great place to stay. Once you try it out, you'll be sure to return every time you are near.

Serenity on the Mountain

The pictures of the Sandpiper suite is VASTLY different than the room actually looks. Its very very good photography to make what is an old, basement type room look like a very cool place to take your wife. But it was the smell that was overwhelming ... kids peed in the floor combined with mold from the window air conditioner smell. Bad. We tried to handle it, but I ended up saying hey, its bad, I'll leave you our deposit but we can't stay here. The owner charged me a full night and refunded me the other night. 

I didn't visit any other rooms and cannot comment really on anything other than the Sandpiper and the huge disappointment it was.

room smelled horrible - we left

Amazing place, cozy, immaculate, hospitable, beautiful large ponds which include fishing, peaceful surrounding land, only 10 minutes from the town of eureka springs. Judy and Steve hospitality warm and welcoming. It was our first time here, and we plan to come back next year.

First time best choice

We stayed in the main home in the two huge suites. Each has bedroom and separate living room with TV, sofa, microwave, coffee pot and mini fridge. No TV in bedroom. So much character in this huge old home! The property is over 100 acres so plenty of wooded privacy. Just a mile or two outside of town. I will return to Pond Mountain in summer to hang out at the swimming pool!

2nd Time at Pond Mountain

Hey Judy,

Back to the grind of life here, but I wanted to send you a message and let you know how much we appreciate all you did for us on our special day.
We enjoyed our 4 days, so quiet and peaceful! So beautiful there. Thank you so much for letting us have our wedding there. Everything was perfect. The ceremony and Selena was wonderful, the cake was so pretty and so good! Thank you!
We definitely will be back! David said he wished he could live there! LOL. I would most definitely recommend anyone have their wedding there with you. Most certainly a vacation as well. Would be a great place for a big family reunion definitely plenry of room! Everyone wpuld have a blast in the cabins and enjoy the land, scenery, ponds and horses.

Pond Mountain Lodge & Resort

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