Name: Masters Inn Augusta, GA near Riverwalk By OYO
Address: 3027 Washington Rd, Augusta, Augusta, Augusta, GA 30407, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoking areas

Heating

Express check-in/check-out

No elevators

General

Family room

Cable TV

Shower/Bathtub

Bathtub

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Telephone

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Free Parking on Premises

Parking

Swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Daniel Field Airport

Augusta Regional Airport

Masters Inn Augusta, GA near Riverwalk By OYO

Augusta

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

No way to be nice on this. THIS PLACE SUCKS! I came down for a biking event and decided last minute I would not camp. BIG MISTAKE! Literally the nastiest place I've ever stayed. I'm upset I can't give less than one star. 

- Room smelled like a dirty cig or bowl
- lighting was terrible. One LED light on the ceiling, not centered. Soul sucking...
- No peep hole in door..... Very sketchy area
- Bed cover, both beds, had burn holes in them. 
- TV remote didn't work... no buttons on tv. 
- Bathroom was NASTY - hair on the floor and dirty. Hole in the wall!
- Decor TERRIBLE, One bedside light didn't work. 
- Beside lights - Installed at different heights... WTF?
- They crammed some odd media center in the room?
- walls ugly, cracked, old light fixture in celing with just a hole. 
- Towels were terrible. I was my bike with softer towels. 

This was a terrible place. DON'T GO HERE FOR THE LOVE OF GOD. I was stuck as it was late and I had a biking event the next day. The only plus the sheets seemingly looked clean and the air/heat seemed to work ok.

This Place is NASTY!

You get exactly what you pay for . The first room we walked in it was roaches on the bed the greeted us as we walked in, night manager was upset when we asked to switch rooms , switched rooms and the door was hard to open . Room had dirty wash cloths behind bathroom door , roaches in bathroom , sleeping pills ( not in bottle ) on FLOOR , dust everywhere, the remote didn’t even have batteries , Vending machines didn’t work , Haven’t seen not 1 housekeeper & on top of that it appeared to be dried semen on the covers .Didn’t even want to give us a refund , was told to “take it up with the booking site we booked with” The worst hotel ever !!

Don’t waste your time

You get what you pay for    Should not have expected much but was given a smoking room (definitely not requestes)   bugs in wash room  and staff was not very courteous about a request to move   Additionally when were at The Masters they let another gentleman check into our room in error   Only because he let us know were we advised    Stay Somewhere else !!!

Masters Augusta trip

We checked in was awakened at 4 a.m by people next to us blaring music, then as my husband and 12 year old child went for ice standing on the sidewalk was old man and a working girl with their hands down each other's pants, Then Sunday morning while in the restroom I was greeted by a madagascar cockroach, We went to complain to have to stand at desk 10 minutes before anyone showed up to be told manager would be in at 930, We returned to be told by a very nasty rude woman that he wouldn't be in today and no refunds and didn't want to see pictures, we are getting in touch with corporate, the state of Ga and the health department, very rude people at desk and smiled the whole time when she said it wasn't her problem, they need to be shut down!!!

ROACH INFESTED BROTHEL

As far as the room goes, it was what we expected. I did find 2 dead cockroaches upon inspecting the room when we first entered. And 2 empty packs of cigarettes behind the couch. So... Tells you how clean it is. AC unit worked fine.

The sheets were clean and the bed mattress was not bad at all. Good cheap vending machines too. Uber is great. We loved having Uber drivers and the freedom that signifies. 

The problem I had was with the front desk manager and the level of customer service. When I called ahead to the hotel in the months leading to the tournament, I was told the pool functioned, that we could leave our bags in the office while we went to the tournament, and that we would have a 2nd floor room. None of these things were reality. The pool is boarded up, and we were told they needed a permit. So they are blatantly lying about the pool.  We were allowed to leave our bags behind the counter by one man and then 20 mins later we were not allowed to keep the bags behind the counter. They made us leave them in the lobby- a less safe location. And somehow the second floor room was no longer ours. 

The manager spoke over me when I was trying to tell him I was uncomfortable with leaving my bags in the lobby. There was shouting by the end. I worked in food service for 8 years. I own a retail store. The customer service is abysmal at this hotel.

We met a couple at the Bonefish Grille who said that folks in Augusta would be over the moon to host a couple like us in their home. That a condo or townhome would cost the same or less than what we paid for the Masters Inn. Homeowners take pride in their homes and are happy to have an out of town renter this week. That's my take away and I hope you are able to make a connection like this on your trip and avoid this hotel. 

Stayed 3 nights during Masters Week

After accidentally booking with this dump of a property, I called to get my money back.  Based on these honest tripadvisor reviews I am not bringing my 4 year old into this property that should be shut down.  When calling and talking to the front desk clerk, I was presented with an extremely rude individual that seems entitled to yell at customers.  Stay away from this place, it should be shut down immediately.

Horrible customer service

Due to Hurricane Irma coming to FL, I had to find two rooms for 5 nights and The Masters Inn was the only one that could accommodate us.  We were desperate and I had a bad feeling before I left FL.  The rooms are old, depressing and had no housekeeping service in either room for our entire stay.  Asked housekeeping on two occasions and even put a sign on door handle requesting to clean room and they never showed.  The evenings, went to front desk for new towels and complained about housekeeping.  Never saw any cleanup.  Let housekeeping NO tip. If I was the manager, I would fire them all.  The only plus was the ice machine in the lobby was working well.  My room #'s were 111 and 113.  The day Manager was very nice.  Their cover has a lot to be desired but their was a Dunkin and Starbucks across the street.  As you have concluded, I will never return here nor can I recommend this place.  Save your money.

Masters Inn Augusta, GA near Riverwalk By OYO

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Pool and beach

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment