Name: Knights Inn Augusta at Deans Bridge Rd
Address: 3054 Deans Bridge Road, Augusta, Augusta, Augusta, GA 30906, United States of America
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Room service

Fridge

Smoke Detector

Cable TV

Shower/Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Wake-up service

Telephone

Services and amenities

Breakfast

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Fax and copy machine

Business

Fitness facilities

Sports

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Daniel Field Airport

Augusta Regional Airport

Knights Inn Augusta at Deans Bridge Rd

Augusta

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

All these people care about is the money you give them and the imaginary money they're so paranoid about losing! 

I was 5 days out of a major cranio-facial  operation in which my face and smile could not animate and I had visible major bruising and swelling.  Prior to my booking, I had sent this hotel a note via their online booking form and clearly stated I was a recovering patient and needed a low floor.

I had argued with the 30-something year old  Indian female at the front desk for at least 15 minutes because she was certain I did not resemble my picture on my ID. OF COURSE I DON'T! I just had major facial surgery 5 days prior! But all my other info matched! Height, weight, name, credit card on file, email  address, even exact time of check in, as they requested prior to my arrival. 

All this particular female could say was, "we just need to make SURE it's you so nothing goes on." What exactly does that mean??? Wgat will “go on?” Furthermore, what MORE information do you need?? Want my doctor to call you? My family? My lawyer, perhaps, because this could very well be a hefty suit! 

Despite my written request for a 1st floor room,  I was still put on the second floor and there were no elevators in sight. Nobody offered to help me lug my baggage up the stairs, so I had to go against doctors orders and lift over 10 lbs myself UP the stairs. Good for my lawyer to know, as well. 

Although she barely spoke or understood  fluent English, the front desk lady was grilling me on what my procedure was for. Not any of her business and completely unprofessional! Very unfriendly, but you will get a *smile* when your credit card clears for payment. 

To make matters worse, the door to my room was wide open upon my entry and I had to grab my mace because I feared someone was hiding in the room. The room smelled like moth balls, curry, and smoke, even though I clearly requested a non smoking room. The rooms look old, dingy, and easy to break into from outside. But I guess you get what you pay for! 

1 star for the rooms actually having a mini fridge and microwave. Not for one thing else! 
I wouldn't recommend staying here unless you want to be treated as a second or even third class citizen in your own homeland. Can't believe these people are allowed to run an establishment in "hospitality" when they're the furthest thing from hospitable as I've experienced in my 10 years of hotel lodging.

Hospitality, compassion, and customer service is at an all-time low at this place!

My two sons and I travelled from Northern Ontario to August, via Atlanta Airport, Friday March 31st to take in the Master's Monday practice round and get in 3 days or golf before hand. We pre-booked out room with the manager/owner Trushar and I have to say he was terrific.  The room was just fine, clean and perfect for what we needed for the 3 nights.  Understandably it was more expensive then outside Master's Week, but so was everything else.  Golf tripled in value...as well as rental cars and air fare were much higher as well.  Trushar was a big help in getting us to the right restaurants, in fact he even drove us there our first night.  No complaints....on our end!!!

Our visit was just fine!!!

With a ridiculous hike in prices on this The Masters week, up to $170 instead of about $60 but the room was spacious, 2 good size beds, clean and tidy and free cold water and juice available on arrival. I found the desk guy helpful and pleasant although English seemed a bit limited. But convenient to The Masters and one of the cheapest in area!! 

Over night on Masters Week 

The Indian man at counter is super rude and impatient. But the rooms are decent. Overpriced though at $78 for double when nicer hotels nearby are $50 and they don't want to help you at all with anything. There is a hidden transportation tax too. Also, one of the outlets in 102 didn't work. AC works good. And the TV had HBO

Motel standard terrible customer service

Rooms for Masters week usually go crazy in Augusta-$300-600/night for a normal $100/night room. In searching for a room I came up Western's site and saw $150/night. I was incredulous and called to confirm and then booked. Western is a small motel(about 40 rooms) located 15 minutes from the Masters golf course -perfect. The $150 is about double the usual rate.  The room with 2 beds was clean, the bed comfortable, nice TV, soft towels and a great shower.  Sure it was a bit dated but the staff was very nice, price was great and they even had a mini breakfast in the morning.  I would go there again in a moment for this kind of trip.

Knights Inn Augusta at Deans Bridge Rd

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