Name: Will's Inn
Address: 440 US-302, Glen, NH 03838, USA, Bartlett, Bartlett, Bartlett, NH 03838, United States of America
Rating: 8

Air conditioning

Smoke-free property

Heating

Garden

General

Bridal suite

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Recreation

Free Parking on Premises

Parking

Swimming pool

Beach/pool towels

Pool and beach

Children's playground

Family/Kid Friendly

Kids

Ski storage

Ski passes available

Skiing

Winter sports

Pets allowed

Pets

Location

At the hotel

Berlin

Laconia Airport Municipal

Will's Inn

Bartlett

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

When you call it’s voicemail of the owner out of state. The staff of 2 or 3 are back & forth to the owners other location. Bathroom wasn’t totally clean, beds not comfortable & linens are old. Pool hasn’t been operational for at least 3 yrs. The window ac’s are old & very loud. The pictures on the website is when the previous owner had it. Will’s Inn has gone from a 10 to a 1 in 3 yrs. Only thing nice is the walk down to the river. Obviously with the owner doesn’t care. Just drive on by.

No one on site for check in. Not all lights work. Pool not open.

Route 302 in Bartlett is the gateway to Crawford Notch and the Presidential Range.  Unlimited hiking awaits you.  Be sure to go to the Mount Washington Hotel for a drink on the porch and go to the Glen Junction restaurant for a  pancake breakfast!!!  Special thanks to  Will's Inn owner for the outstanding customer service.

Amazing location & fantastic owner

Biggest Pro: Access to river behind the property - beautiful to look at and play in.
Other Pros: Less than 2 miles from Story Land, close to all the restaurants and attractions in the North Conway area, easy booking, check in easy and contactless (keys in unlocked room), nice room configuration for our group of 7 that used two connecting rooms, clean room, sufficient towels and toiletries, comfortable beds.  
Cons: Deferred maintenance in both small and large ways - from a number of light bulbs burned out to significant staining on the ceilings, from continuous running toilet to holes and dents in doors in walls.  The pool was closed and we never received the wi-fi password requested.  I guess they are going to continue renting it out as long as they can without investing any money in maintenance - I'm not sure what their end game is.  I would not recommend staying there, but there is limited options in that area with labor shortages and what appears to be multiple properties closed and we felt OK about our stay.

Beautiful River Behind Property

No on site management; office closed for three days, contact number only goes to voicemail; toilet paper and soap not stocked in room; free WiFi but no way to know the password; pool shut; only plus is a pretty stretch of the Saco River in back. Save yourself a bad experience and don’t stay here

Stay elsewhere

This was the worst place that we have ever stayed at and we paid $159.  Actually we left at 10:15 PM so we did not even stay overnight. When we arrived there was no towels or soap in the room and the room was shabby.  Also the little tube of shampoo just had a 1/4 inch of shampoo in it.  Their website looks like the place is nice but don’t be fooled. At 10:00 PM I decide to read, so I moved one of the pillows and there was a huge bug on the next pillow. We were out of there for our 2 and 1/2 hour ride home. 

Terrible

If you don’t use toilet paper, don’t care if the outside door doesn’t lock, want to get out of bed turn the TV off or adjust the volume, have no privacy because the curtains are sheer, don’t have the password to access WiFi and can close an inside door because a bed is the way, then this the place for you. Oh, and the pool doesn’t look like it’s been opened in years. Worst experience I’ve ever had and I’ve traveled the world. Will’s Inn gets a 1 rating… only because they don’t allow negative numbers.

Horrible experience

I had high hopes after seeing the sweet pictures of a well kept cottage and inn on the Bring Fido website. I read a few favorable reviews on Trip Advisor but upon revisiting those and scrolling though, there were poor reviews I wish I'd seen before I booked the place. I made my reservation on March 9 - over two weeks in advance of my stay. 

The owner took my reservation and he was charming as he took my credit card number. The email I sent asking what time check-in was went unanswered as did the calls to the office. Around 1pm on the day of arrival I drove to the cottage to see if it was ready. There was a woman out front on her cell phone, a car seat and a child's bike on the porch. I double checked to see if I was in the right place. I was. The woman said she was the manager and that she was heading over to the office to get her mask so she could start cleaning. The manager was pleasant. She said that they had hauled everything out to clean the cottage. She apologized that she did not have time to get the pictures hung. She said she was waiting for the kitchen curtains to dry. I asked her about check in and she said I could check in at 4pm. I left and came back to the cottage a few hours later, at 5pm and there were 2 people, still cleaning. 

When they finally left and I was able to get in, the place was so filthy that I did not unpack. Thank God, the manager had the foresight to put a clean sheet over the sofa or I would not have sat down. I checked the windows to see if they were locked - not one was locked but all had a coat of furry dust and grime on them. One window did not even have a lock and pushed open very easily. When I travel alone, I like to have windows that lock. I pulled the blinds down - they were dirty and slats were broken or missing and there were no living room curtains to pull to close the view from the parking lot. 

The last straw was stepping in something gooey on the bedroom carpet. Not dried goo, fresh goo. I doubt they followed protocol about the virus until they saw me drive up and put masks on. 

There was an electronic air freshener that made a loud noise and woke me and startled my dog every two hours. The cottage was chilly but there was only one thin coverlet on the bed, no extra blankets. I paid just shy of $300 to stay there for one night. I don't mind rustic, but I expect a place to be clean and in good repair. I really wanted to love this place but I got out of there early the next morning. 

The more I think about it, the madder I get. Why would the manager tell me they had hauled everything out of the cottage to clean it and then put it all back in without even cleaning the carpet, let alone the blinds and window frames? 

The thing is - if the cottage was this dirty after they spent all day cleaning it, how dirty was it before they started?

This place is supposedly coming under new ownership and I wish them well. They have their work cut out for them.

Filthy

We booked here before a hike we had planned the following day. When we arrived the tv was on in the room. It would not shut off and the volume button wouldn’t not turn down. This made it for a tough nights sleep. The SHEETS were STAINED! The top blanket was disgusting. If we didn’t arrive so late we probably would of left and found a different more clean place to stay.

Beware.

We went here with our 4 grandchildren- the pool was closed , there was a huge hole in the door , there was a water bottle under the bed and the best one the pull out couch had dirty sheets and a bag of goldfish in it. I told the owner and never heard back from them. We won’t be back ugh 😩

So dissatisfied

Worst place ever and awful ownership! We booked 2 nights here at the end of June for our family of 3 plus one on the way - when we showed up our door was left wide open and it reeked of smoke and also said no pets (even though we told them we had a pet). The room was so disgusting and unsanitary we didn't even want to put our stuff down. The room also had no sheets, pillows or towels. It was extremely hot in the room so went to turn on the AC and the outlet was all burnt up with smoke damage up the wall. There was obviously an electrical fire in the room and obviously the AC didn't work. We called Jeremy to give us a refund or change rooms and he never called us back. So we had to go stay somewhere else as the room was unsanitary and UNSAFE! We filed a compliant with our credit card company and Will's Inn provided them an invoice that was completely changed! The invoice and reservation number was different than what they provided to us and they changed the room number on the invoice!  On top of that, the invoice was dated AFTER our stay!  Bunch of LIARS trying to cover up what they offered us!!!!! We have stayed all over the world in hostels and budget hotels and I have NEVER EVER experienced such an awful place and such awful ownership! SHAME ON YOU WILL'S INN AND JEREMY!!!!! STAY AWAY FROM THIS PLACE!!!

Will's Inn

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