Name: Parkway Inn of Birmingham
Address: 9225 Parkway E, Birmingham, Birmingham, Birmingham, 35206, United States of America
Rating: 2

24-hour reception

Elevator/lift

Smoke-free property

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free parking

Free parking nearby

Parking

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Birmingham-Shuttlesworth International Airport

Parkway Inn of Birmingham

Birmingham

I stayed in a few budget motels during a cross country road trip, some even cheaper than here, and every single one was so much better than this motel. 

I felt gross walking into the room, the smoke smell was overpowering and made it hard to sleep. The sheets have cigarette burn holes in them and the mattress cover is stained pretty bad. I opened up the sheets to check for bed bugs, this is the only place I felt like I needed to. 

The shower looked really gross, so much so that I didn't even use it. 

The heater sounded like a freight train.

It's in a rough part of town.

I ended up sleeping on top of the sheets in all my clothes because I didn't feel comfortable/didn't trust the sheets and blankets to sleep in. I woke up at 5am and bounced out immediately. 

Really an awful experience and the price isn't even that good, maybe if it was like $20 a night but for $75 I mean come on there are some decent Days Inn or Super 8s that are like $60 depending on the town which are actually clean and don't smell bad. 

Just sleep in your car or find another motel. Seriously, if you are reading this please save yourself the trouble. I wish I had looked at the reviews before I booked. 

I rarely even review places, but this was that bad that I felt it was my duty to come on here and warn people.

Deserves 0 stars

I understand that for an affordable rate I should be able to give up somethings, but this motel was ridiculous. The lobby was closed in 2022 with a pad lock for COVID.  We stayed on the second floor and couldn't take the elevator because that would have required to enter the elevator. Large warning on the second floor indicating such. Also gave them an excuse to not serve the continental breakfast advertised on the sign because COVDI. We had to check-in via the very hot "night check-in" We only had one towel in our room. I called the front desk to request more towels. He gave me a stern talking to for calling so late, 8:00 pm, indicating I should have called by 3:00 if I needed service, even though I didn't check in until 7:00 pm. When he found I had just checked in he assured me I should already have clean towels, when I said we only had one, he questioned me how many people we had staying, even though I clearly had made the reservation for 2 adults. After our first night housekeeping knocked on our door, when we were still in they asked if we needed anything and we exchanged dirty for clean towels. Our next 2 days we were out in the morning and they didn't attempt to clean, replenish the bathroom, make bed, etc. I often stay 2 star hotels, and give them 5 star rating, but this is the worst service I've ever had at a Choice Hotel line. 

Bad restrictions well after Alabama lifted. Very poor service.

This room 206 is nasty. Smells of smoke and mold. See pictures I uploaded. Bath area is terrible dirty stained not sure if you can get clean in it or not. AC is moldy. Mold on bathroom ceilings, doors are dirty fridge isn’t cold. Outside it is dirty. Even the mirror is dirty. One outlet in bedroom. One towel

Nasty room

Room was very dirty, there was mold everywhere, cigarette burns on furniture in what supposedly was a smoke free room, and we saw multiple roaches and dead flies on the floor. Horrible. Please do not waste your money. The building altogether is a health hazard.

Health Hazard

Roach,  prostitute and drug infested. This hotel is not worth letting the homeless live in it for free ,let alone charging someone $70 per night.  The men that check you in are too old and don't understand anything but money.  This hotel is old and outdated.  I will be calling the health department. Stay away.  You will be disappointed.

DONT BOOK!!!!!! NEED TO BE CONDEMNED

My company booked this hotel for me to be near the airport for an early flight the next day. It did not take long for me to realize that I would not be staying the night.

Card that was provided did not open my door.
Room stank of smoke, although room was identified as non-smoking.
Cigarette burns on bedspread.
Giant stains on supposedly clean bedsheet.
Dead roach on stairwell leading to room.
Mattresses piled up visible in window of adjacent room.

Business stay for 25 minutes

NOT A GOOD PLACE TO STAY IF YOUR BY YOURSELF. The clientele is not the best and even though the rooms are nonsmoking they reeked of smoke.  The beds are EXTREMELY uncomfortable and had burn marks on the blankets. Would not recommend this hotel unless there is NO ALTERNATIVE!

DO NOT STAY

Rooms are dirty. Roaches in the rooms. Yelling outside the rooms late at night. Found clothes and boots thrown outside my door in the morning. House keepers barely speak or understand english. Tried to get the battery in the smoke detector changed since it chirped all night. Even pointing to it they didn't understand. Finally took the battery out myself.

Do not stay here!!

I am not a high maintenance individual and I do not expect a five star experience from a budget hotel. But this hotel and it's management were hands down the worst I have ever come across. The room reeked of cigarette smoke, the bathroom door wouldn't stay closed and the air conditioner did not work. On top of all of this, the manager on duty charged us more than we were promised over the phone for our dogs. When we complained about the smell of smoke,the manager on duty (Mohammad) told us that that was just the smell of the spray they use when they clean...  which is so nonsensical it's almost humorous. We complained several times and were never offered any sort of solution except that he would send his guys up to spray again. We asked for our money back and he told us that we could get our refund through hotels.com. So we left, found a much better hotel (for nearly the same price) and called hotels.com. Turns out Mohammad had lied to us when he said hotels.com would refund the money, because every time we called, they called Mohammad and he refused to release the funds. Everything about this experience was the opposite of what customer service should be and left me feeling angry and taken advantage of. 

Disgusting hotel and immoral management 

Stayed at this hotel traveling on business. The room i was in leaked water allover bathroom due to the way it was made. The shower had a sheet rock wall in it. Well sheetrock and water do not play well..... Mold etc.....would not recomend to anyone room#104👎👎👎👎😷😷👃👃😣😣😞😞💩💩💩

Parkway Inn of Birmingham

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