Name: Lotus By Hotel Inn
Address: 3302 S Vista Ave, Boise, Boise, Boise, ID 83705, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoke-free property

No elevators

General

Non-smoking rooms

Room service

Hairdryer

Flat-screen TV

Bathtub

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Restaurant

Meals

Free Wi-Fi

Internet

Parking

Fax and copy machine

Business

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

National Interagency Fire Center and Wildland Firefighters Monument

Boise Airport

Lotus By Hotel Inn

Boise

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed at this hotel 2 nights and had already made another reservation for the future before staying. This was DISGUSTING. stained bedding and floors, Dirty tub, stained walls, drawings all over the walls, water damage and wallpaper coming off. Smelled bad. ... the hallways were in the same condition. Breakfast was advertised but not available. 
When I tried to contact to cancel the next reservation, I was given the run around by their customer service though email for 2 WEEKS. then when I started making calls it was 4 hours of being sent back and forth. Finally I called my credit card company to Just dispute it. They called the hotel for me and Nick reported that he would refund me. Once the card company got off the line, he LIED that I had no reservation at all and must have already been refunded. After learning that was not true, I called their customer service again to explain what happened and they told me they called nick’s manager Peter who told them he would not refund me. 5 minutes later I called my card company because I had been charged after being told my nick I was refunded, and I had already paid for a different room because of that. When they called the hotel they were told that Peter wasn’t there that day now (LIE 2)
So we attempted to dispute previous stay since it was gross and not as advertised, we couldn’t because again, Peter was suddenly gone and they had no record of my previous reservation (3 weeks prior) (LIE).

Disgusting and dishonest

I just stayed at this Econo Lodge at Boise Airport and it topped my list for the worst hotel stay. 
AC not working properly, no Ice bucket, mold in shower, cig burns on bathroom counter top, no wash cloths, carpet dirty and stains all over the walls. Missing and parched wallpaper everywhere.  Ice machine broken on 2nd floor and toilet plungers laying next to it - WOW!
Bums hanging around outside looking for who knows what. 
This place would be better off closed, no joke!
Staff needs to be kicked out like the bums do. 
Stay elsewhere they will be closed soon, once they get inspected.

Trashy Hotel

It would have been fine for one night, but 3 nights was two too many!
I understand not changing the linens every day, but make the bed. When towels are on the bathroom floor, that doesn't mean push them aside...bring clean towels and remove the dirty ones!
The MOLD on the shower tiles is unacceptable, FYI.

You get what you pay for

This is one of the worst hotel experiences of my life and we travel a lot.  I called the hotel to book a room. I booked a double queen room. I decided that after reading the reviews to book some where else. So I called the hotel and canceled the room. The desk clerk asked for my name and said that I could not cancel my room over the phone and that I had to cancel online and that I could not have made the reservation over the phone. I told the clerk that I did just that and spoke to someone and they made the reservation for which I had an email confirmation. He then said he would cancel my reservation. I had a bad feeling about the cancellation and called one more time the clerk said the same thing that my room was canceled. We leave Boise and then on Friday we get charged for a no show.  This is where the trouble began. I tried to talk to the Manager and kept getting different times of when they worked. Then the desk clerk said I could only cancel on-line. Their own policy on the reservation states that a cancel can be on-line or with the hotel directly. The manager said I would need to call the national choice hotel line. I asked for the number. His response find it on their website.  I called their number and they said they would have to call the manager a person that they never could reach. They would not refund my money.  Again go somewhere else, The desk clerk and manager are unscrupulous. I will never book with this hotel again or any within this chain!  

If you need a hotel DO NOT STAY HERE!  The reviews are TRUE!

I booked a room for my girlfriend for her birthday a week in advance, gave authorization for them to charge my card so she could just show up and get her room key, she gets there about 2:45am while I'm sleeping obviously since the room[ that was already paid for] didnt have her name on it, it was my name because that's the name on my card so obviously that's what's going to happen, they refused to give her the key wouldnt let her in at all, then put it down as a no show while she was there arguing with them for over an hour, charged my card and are refusing a refund now, horrible customer service, extremely rude, and very unprofessional. Do yourself a huge favor and never stay there unless you like being treated like dirt. Worst hotel ever.

Terrible hotel that rips people off.

My husband booked this hotel and he is no longer allowed to make reservations on his own. The property smells of cigarette smoke and has no elevator to access the second floor! There were extension cords strewn down across the hallway. 

Once in our room the amazements continued. No blanket on the bed...  only a sheet. Half the wallpaper was missing from the walls. Full length mirror gone but the adhesive still stuck to the wall. The best part... the "ice bucket" was a mixing bowl...

Do yourself a favor and book ANY room except a room at this hotel!! Be afraid...Be VERY afraid!!!

Deposit type	Price
-	100 USD per room for the entire period of stay
for pets	25 USD per guest for the entire period of stay

Lotus By Hotel Inn

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Description of the hotel

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Paid on the spot

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