Name: Chatham Seafarer Inn
Address: 2079 Main St, Chatham, Chatham, Chatham, MA 02633, United States of America
Rating: 9

Air conditioning

Smoking areas

Smoke-free property

Heating

Garden

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Free Wi-Fi

Internet

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Free parking

Free Parking on Premises

Parking

Swimming pool

Seasonal outdoor swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Chatham Chamber of Commerce

Cockle Cove Beach

Ridgevale Beach

Forest Beach

Hardings Beach

Barnstable Municipal Airport

Provincetown Airport

Nantucket Memorial Airport

Chatham Seafarer Inn

Chatham

It was our first trip to MA and we were so excited about exploring all the beautiful areas.  I tried to book this Inn online.  They were offering a deal if staying over 3 days but there was no way to get this offer using their website.  That should've been my first clue!  I phoned in and spoke to Cindy who took 20 minutes to book our 4 day stay.  She was nice enough on the phone except when making a comment about my unusual name and how she would not even attempt to pronounce it.  

We had booked a red eye flight getting us into Chatham by midmorning. I spoke to Cindy again, twice the day before to see if it was possible to get an early check in.  She said we'd have to call the day of our arrival.  So, I contacted her about noon the day of our arrival~she said I should've called the day before as they were short on housekeeping employees.  I reminded her that I did call the day before, in fact we spoke twice and both times she told me to call the day of arrival.  Anyway, bottom line is that a room was assigned to us and that room would not be ready until check in time.   

Keep in mind that there office hours are 3-8pm.  So, even when we pulled up to the hotel the day of there was no one to help us.  Everything was done by text or phone call with Cindy who was adamant that we could not check in until 3 pm.  The only other option was if she was able to get another employee for housekeeping which would cost us an extra $35.  

Ironically, the Inn was completely vacant when we were able to check in at 3 pm.  Our car being the only one in the parking lot! 

Other things to note besides the pure lack of customer service;
*toilet dirty upon our arrival   
*beds and pillows are hard as rocks
*towels are stained and have holes

We enjoyed the MA area for 10 days and this was the only nonsense we came across.  The MOTEL (that's what it really is) needs to replace Cindy with someone who knows how to provide service to its customers, revise their services to include early check ins/late check outs, not run its business based on room assignments, and hire more housekeeping who actually clean.  Such a disappointment and waste of money.    

Please learn from our experience and AVOID this MOTEL!


Customer Service & Housekeeping in need of HELP!

Clean, quiet, and just  perfect base for discovering Cape Cod and the islands. 10 min drive to downtown Chatham. 25-30 drive to Hyannis. Conveniently got digital room code ahead of time. Great beds. No 24/7 reception, longue or room service.

Clean, quiet, and quaint.

I loved my 3 night stay! The inn is cozy, clean, quiet and comfortable. I enjoyed a friendly checkin with Opal. It's a pretty little walk to the beach, and Marion's Pie Shop is right across the street as a great breakfast/lunch spot. 
 Well run. Pretty grounds. Pool!! Will definitely be back. 🤗


Lovely.

We really found value at The Seafarer Inn.  The accommodations and available pool was what we needed.  I would bring some food and drinks to stock your kitchen.  The room we had was basically brand new and the cleanliness was A+.  The cleaning staff does a great job and John and Cindy check in to make sure you are satisfied. A very nice touch!

Great location, rooms are super clean and new and great heated pool!

The rooms are fine and clean, but this is very much a motel on the main street. We got there an hour early to try and see if our room was available. The door was locked, we just wanted to get inside to use the bathroom but nobody picked up the phone. Also, quite pricey for a standard motel. Would not stay here again.

No frills motel

Stayed for 2 nights during the week. Found the location to be great for cape cod and exactly the mid point in terms of getting from Bourne to Provincetown. Chatham area was lovely and found the room to be off a generous size with great free parking. Bed was comfy and clean and the area was quiet and safe. 

Glad we chose the seafarer inn as our stop off point.

Little gem

Chatham seafarer inn was exactly as described. Great stop over with lovely host who was attentive and very helpful. Room was immaculately clean and just like the pictures online. Didn’t have chance to use pool area but all looked excellent. 
Would definitely stay again if we travel the east coast again. Thanks for an excellent night.

Exactly as we imagined, excellent stay!

Small and Quaint inn. The rooms were very clean and well appointed. Location is Very close to town. Only complaint is that we didn’t feel the water pressure was strong enough and one day there was no hot water but a few hours later it was fine. We didn’t mention to manager it wasn’t too much of a big deal. Would still stay again if in the area.

Quaint and clean

We spent four nights last week at the Chatham Seafarer Inn and couldn't have been more pleased.... the room was newly redone, and housekeeping was superb.... Originally we were staying for three nights, but then decided to stay for a fourth. Unfortunately the room we were in was booked so we had to move to another room for the last night....They told us to leave our  packed bags and they would move them for us. And that's indicative of the extra service they provide. The pool in the back was very nice....plenty of seating in a comfortable surrounding.
This will definitely be our place to stay when ever we go back to the Cape.

great little inn

My daughter and I just checked out this morning. Great stay!  Affordable and clean with a very friendly staff. Updated room. Convenient location to beaches and restaurants. Can’t wait to return. Highly recommend!

Chatham Seafarer Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment