Name: Red Pole Ranch
Address: 574 Stagecoach Trail Cody,Stagecoach Trail, Cody, Cody, Cody, WY 82414, United States of America
Rating: 9

Air conditioning

24-hour reception

Garden

General

Non-smoking rooms

Rooms

Free Wi-Fi

Internet access

Internet

Hiking

Recreation

Free parking

Parking nearby

Parking

Pets allowed

Pets

Location

At the hotel

Yellowstone Regional Airport

Red Pole Ranch

Cody

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed one night in August 2017 on our drive through to Yellowstone. We had booked on line through our American friend who was travelling with us. We had made the booking in early 2017 as part of our US and Hawaii trip. She did make us aware that just before we arrived there had been a problem with the reservation on booking.com and it had been cancelled. She had however managed to hold of the people at the lodge and they confirmed that the booking was still ok. Nevertheless we were still doubtful about what we would find.
As we drove up it looked like there was nobody there, but ventured on to the reception. Here we were met by a very friendly and helpful couple who had just taken over the lodge from the old owners. It was obvious from their discussion with us that the previous owners had not left the business with the best intentions and also messed up the advance reservations. However the new owners were working with booking.com to sort it out.
So we booked in and stayed for our one night and they honoured the original credit card used to pay for the accommodation, no fuss and no extra cost. For new owners they handled the situation well and we believe they deserve the chance to turn this place around. It has a great setting, nestled in the hill below the red cliffs and views over the lake. So we can see why some of the early reviewers really enjoyed staying here.
The rooms although basic were clean and comfortable and everything was working so we enjoyed our one night. As we left early in the morning, they had no problem us just leaving the keys in the door.

Basic, but clean and comfortable and OPEN

Booked to stay here back in October via booking.com and the full amount for the room was taken despite saying it would only be a deposit. Was not so bothered as was only going to have to pay it anyway.
A few weeks before we were due to go we had an email from booking.com saying the booking had been cancelled due to the company no longer being in business. I emailed the property and after a week got a few word reply saying that it was not true. We decided it was a shame as it looked a lovely unique place to stay but we couldn't take the risk as we would be travelling with a 4 year old so we requested a refund through booking.com which thankfully came through. After reading some of the other reviews if we had booked it direct I don't think we would have been so lucky.
We then managed to get in somewhere else. We drove past while we were there to have a look and there was absolutely no sign of it being in business...no cars parked at the lodges, not even a sign saying it's name to confirm you are in the right place. I don't know what is going on with management here but I would avoid like the plague until it gets itself in order, or better still changes altogether.

Lucky escape

Booked this motel for a one night stay. They were supposed to bill my credit card 70% of the nights stay, with the other 30% due when we arrived. They billed my card 100%. No problem I thought, would have to pay it anyway. Two days later, they charged my card 100% again. Called Pattie and she said she had a new woman working and they would refund my money. Two weeks later they had not refunded, so I called her again. Her excuse this time was that her phone lines are down. i asked her how she was talking to me? She hung up and never answered my calls again. After paying for my room twice, we get there and have no room. These people should be in jail. They scammed me out of $321.00 and still I had no room. Try finding another room in Cody in July, with 2 young granddaughters..

Crooks

Got there an we were put in a dirty room.  Still had food from other guests in fridge, soiled kitchenette area, and the floor was gross.  Dust everywhere.  We asked to have it cleaned and they told us it had been, but they were rushed (umm, not busy looking when we got there).  They "touched" it up and we only stayed there one of our 2 nights. Bed was comfy.   Manager seemed under a little stress and distracted.
I understand a week or so after our stay the place had changed hands and closed.  I wish the new owners/management the best because this place has potential under the right management and a make-over.

Was not clean....

We booked a room for one night and paid well in advance. They cancelled the reservation one day before we arrived. So far, they did not reimburse us. When I phoned, they did not pick the phone, and there was a message stating that the box was full so that no message could be left.
Do not go there - the owners look to be dishonest.

Red Pole Ranch

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