Name: Hilton Garden Inn Dalton, GA
Address: 879 College Drive, Dalton, Dalton, Dalton, GA 30720, United States of America
Rating: 8

Wi-Fi in the hotel

Internet

Free parking

Parking

Indoor Pool

Pool and beach

Fitness facilities

Sports

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Dalton Convention Center

Confederate Cemetery and Monument

Chattanooga Airport

Hilton Garden Inn Dalton, GA

Dalton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is in a complex of many inns, some new, some rebranded. We’ve stopped here for years. This time was the best. New landscaping is in full bloom and the outside property is spacious with lots of seating, as long as you don’t melt. The lobby is airy and welcoming with coffee, water and cookies. We had a jet tub room, which was huge and along the back. Traffic noise was not bad and the sunrise was spectacular. The restaurant and bar are terrific -see Jim for friendly chatter and recommendations on a nice varied menu.

Repeat Visits

Spacious and clean but the walls are paper thin, noise is a major problem both inside the building and outside street noise.  Bring very good ear plugs. The front desk is very helpful and knowledgeable and there is a full service restaurant on site.

Noisy

THE HOTEL IS LOCATED CONVENIENTLY OFF THE HIGHWAY.  THE STAFF WAS INCREDIBLY FRIENDLY AND PROFESSIONAL.  THE HOTEL IS CLEAN AND ORGANIZED.  THE BREAKFAST WAS AMAZING.  GREAT HOTEL THE HOTEL IS BUSY BUT THE LAYOUT ALLOWS FOR A GOOD NIGHT SLEEP.  THE FRONT DESK PEOPLE ARE SO HELPFUL.

AWESOME STAFF AND HOTEL

Found a bug on the headboard of the bed - inches from my head!  We took it to the front desk and were told to speak to the staff in the morning.  Upon checking out the next morning, we addressed the matter with the Sharon at the front desk.  In a most condescending manner, we told that this bug was indigenous to the area, and it was perfectly acceptable to find them in our bed!!!  Sharon offered us 3,000 in Hilton points as compensation, which we found totally unacceptable.  Not only did we find a bug in our room (which was not very clean to start with), Sharon's haughty attitude toward us made us feel as though our concerns were childish and insignificant.  We asked for the General Manager, Gautam Nanda, but, of course, he was unavailable at the time.  Sharon provided his business card, and advised us to call him.   We called Gautam, but .... big surprise ... were connected with his voicemail.  A detailed message was left, but we never received a return call from him .... the G.M. of the hotel!  We subsequently contacted Hilton Guest Assistance, the problem has been resolved, and we will receive a full refund.  Beyond finding a bug in my bed, I'm absolutely appalled by the attitude and poor customer service we received from this Hilton property.  As an Honors member and repeat customer at this hotel, we expected far better treatment.  We won't be back, nor will be recommend this location.

Bug in Room, Terrible Customer Service

The room was very clean,  atmosphere was wonderful, staff was very friendly and awesome.  I just Wished breakfast would have been included because i thought it was pricey. They did have a little breakfast restaurant in lobby area but cracker barrel is right down the road and I know I will get my money's worth 

Spotless

I had a room booked before I realized what happened. Beautifully decorated property, clean and the coffee set up was well done.  All the staff were nice and helpful.  Very quite room on the third floor.

Fastest hotel check in ever

Always our stop on the way home to Florida. Clean and comfortable with coffee and water available in the lobby-and fresh baked cookies in the early evening. Good mattresses. Kuerig coffee pot. Convenient to interstate, it's in a hotel complex, facing the  mountains.

Repeat Repeat Stays

We are staying locally because of a leak in our home. We have been here a month. We have been trying to get a suite that is joining and custodial staff showed it to me this weekend.  When I asked the general manager about this room when it becomes available he denied it existed.  He said he would check and call me back but didn’t. Later that evening I asked to see a suite that had been reserved by the insurance company and I told the manager that this would not work and asked why he had not called me back.  He told me that was the day before of this morning and then called me a liar and a sl-tand the told me to go F my self multiple times in the hallway. We were supposed to be here another month but are now leaving immediately.

The general manager is crazy.

One of the the better Hilton Properties I've stayed at. Everything was perfect. I arrived at 1:00 am and the young lady at the desk was very professional and helpful. The selection at the pantry was nice and worked for me, someone checking in at this late hour. 

Perfect Stay

Lack of response, no manager on site all weekend, front desk was cordial, food in hallways, bar was not open all weekend for New Years, BLOOD noticed the next morning, sheets had not been changed from previous guest. Hotel Operations Manager questioned how we did not notice at check in- took more than 4 hours to get clean sheets. Will not stay at any of Five Star Hospitality Hotels within this area, such a shame that LOYAL Hilton members are treated so poorly. 

Poor Management, Blood on bedding, accused guests of lying. Don't stay here- Loiterers in lobby asking for drinks

Hilton Garden Inn Dalton, GA

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment