Name: Red Roof Inn Dandridge
Address: 531 Patriot Dr, Dandridge, Dandridge, Dandridge, TN 37725, United States of America
Rating: 7

Air conditioning

Smoking areas

Smoke-free property

Heating

Television in lobby

Fire Extinguisher

Reception desk

General

Fridge

Smoke Detector

Cable TV

Hairdryer

Bathtub

Shower

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Vending machine

Kitchen

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Fax and copy machine

Business

Golf сourse (within 3 km)

Sports

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Gatlinburg–Pigeon Forge Airport

McGhee Tyson Airport

Greeneville-Greene County Municipal Airport

Red Roof Inn Dandridge

Dandridge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was a nice hotel.  Clean, with friendly staff. Excellent for a quick overnight on a road trip, for sure.  Beds were clean and quite comfortable.

But let me tell you why they 100% deserve your business… their customer service and caring is TOP NOTCH!

We stayed there with our cats on a cross country move.  While reloading the car, I had put the cat in her carrier, and propped open the door to load back up.

When I came back into the room, I noticed the cat carrier was open, and… no cat.  We searched the room - nothing.  Bear in mind the rooms are nice but sparse.  Not a lot of places for a 15# chonk of a cat to go.

I searched the grounds, frantic and melting down, for 45 minutes while my daughter let the front desk know the situation, in case anyone reported seeing the cat.

Finally I accepted defeat and achingly we got in the car to go, when the manager came out and stopped us.  He had actually reviewed exterior hotel security footage in hopes of seeing what direction the cat ran… and found absolutely no cat on the footage!

Long story short, after multiple reviews, we realized the cat had to be in the room.  We found her wedged in a 3” space behind a bed - only found after we had to lift the whole mattress off of the bed!!!

We never would have found her if they hadn’t gone out of their way spending all of that time reviewing the footage!  

These people are good folks.  Rare to come across someone willing to go not only the extra mile, but ten extra miles.

Stay here, you won’t regret it.

Spectacular Customer Service, Clean Rooms, Good People

My review is pretty simple.

Pros:
•Front Office is nice looks to be run by an Indian family. 
•Pet friendly with a fee.
•Family rooms available for double bed or queen. 

Cons:
•Floors are dirty 
•Shower paint it coming off 
•Shower turn on handle is falling off every
 time you switch to hot or cold. 
•Shower curtain is filthy dirty. 
•Bedroom area is filthy dirty. 
•Remote doesn’t work for Tv.
•Refrigerator doesn’t put out cold.
•Trash was left inside room and my puppy found a beer bottle cap that my husband took away from her. 
•Guest are loud outside.
•Doors don’t properly lock. 
•Everything you touch is basically filthy. 

I think they need to hire better cleaners because this is disgusting 🤮

Sad, Awful, unprofessional cleaning, front desk is nice though.

This review is both good and not so good.  Nice folks operating it, wanted to say that upfront.   The price was okay (less than $100), the room I had was good, clean and comfortable and updated not too long ago.  But, the back of the hotel where I stayed has a very nasty looking old glass elevator that no longer works, and it looks terrible.   When I drove around to my room and saw it and parked next to it to be close to the ramps to get to the second floor, I was really not happy about it.   Weeds growing everywhere, and the doors to the elevator were slightly open and all kinds of crud and birds were inside it.  But....my room was nice and clean and well kept.  Big parking lot if you are pulling a trailer or boat, hard to beat!   Not sure why they don't clean it up and make it made presentable.  No breakfast here, but coffee and juice is provided.  Plenty of restaurants that you can walk to if you want for all meals. 

Okay but......

Room was nasty from the start Blood on top sheet floor’s hadn’t been mopped in who knows how long lock broke on door! Took pictures went back to front desk after I tried calling and no one answered spoke to the manager! He was very rude! All he said was if you not happy I give full refund! Well that’s great but weather was horrible and everything around was booked! So I demanded new bedding the house keeper tried to tell me that a lot of “truckers” stay there and it was oil stains! Try again Lady! I’m a truck drivers daughter and that wasn’t oil! Trash on the floor when the room next to us showered water run down the wall into our room! Windows was so nasty you could barely see out of them!Nasty is an understatement!! I went and bought cleaning supplies to try and make the best out of it! Only thing positive I can say is the beds was comfortable!

Worst Hotel ever!

Bathroom was dirty, hairs in the soap dish!!!  condition of tub horrible, torn spots and dirty spots.  Bedspread had spots on it and dirt all across the edge of the bedspread!!!   Just a horrible visit - never never again!

AWFUL

What an unpleasant experience. Upon checking in we discovered our room was not clean. The sheets and comforter were dirty and stained. The fridge was broken. The microwave was filthy and the bathroom only had half a roll of toilet paper. Also the floor was dirty. We made due that night and reported all the issues to the front desk clerk. He stated the comforters were clean but stained. We stayed 3 nights. Room got cleaned once. Never a refill on the toilet paper or coffee. They replaced the fridge but that was it. Our last time staying at this motel!!

Stay clear

Do NOT stay here. Stains on bedding, cigarette burns and dirty. We accidentally took off a small amount of trim on outside of door that was obviously glued on and painted over, and they threatened to call the cops after we took the trim to the office to tell them about it. We had to eat 11 nights that we paid for. We travel a lot and have never been treated like this.

Do NOT stay here

I was traveling across Tennessee and wasn't sure how far I would be able to drive that day - and had no reservations.  Apparently this area is a "resort area" and hotels are very pricey and fill quickly during the summer, which I didn't realize.  This was one of only 2 hotels nearby that had a vacancy, so I took it.  Rooms opened to the outside. 

The positives:
1.  It had an opening - and now I  know why....
2. It was just off the freeway for each access.
3. It had a ramp rather than stairs so you could roll your bags up to the 2nd and 3rd floors. 

The negatives:
1.  Filthy, dirty exterior and an old elevator that hadn't been used for at least 5 - 10 years.  Storage area on the side looked like a dumping ground for old items. 
2.  No breakfast - only a juice machine.
3.  Bed comforter had 2 huge stains - gross.
4.  Vanity area floor clearly hadn't been cleaned in some time - dirt, old hair strands.
5.  AC was very noisy. 
6.  Room Refrigerator had a broken leg and kept tipping over.

If you're desperate for a room.....

The room itself has been recently updated, however for a non smoking room the room has an overwhelming smell of cigarettes 
The Bathroom floor had not been cleaned in some time, there was hair all over 
We had to place a towel on the floor in front of the door to the room to cover a very LARGE gap, so no bugs would come in, and the mirror recently 
Not to mention the tub is just GROSS, it appears to have a lifetime of grime, and you have to remove the stopper in order for it to drain, you then discover there is a drain full of hair

Would not recommend

Sayed here and it is so filthy The shower curtain and bathtub had black mold took the curtain down and took it to the office and reported it. The floor was so dirty you don't dare walk  on it without shoes. I called the Health Department and they went out and did an inspection. They have several violation and have 10 days to get the place cleaned up. I called and talk to the manager and he would not make things right and I told him I'm calling the health department he said go ahead.

Red Roof Inn Dandridge

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