Name: Triple Creek Ranch, A Montana Hideaway
Address: 5551 W Fork Rd, Darby, MT 59829, USA, Darby, Darby, Darby, 59829, United States of America
Rating: 10

Non-smoking rooms

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Parking

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Triple Creek Ranch, A Montana Hideaway

Darby

child-bed

child-bed-fee

external-private-bathroom

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mini-bar

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The ranch is beautiful, the food was amazing and the cabin we stayed in was excellent, but I think the best part about the ranch is the staff. Everyone there went out of their way to make us feel welcome and they catered to our every need. 

I would recommend Triple Creek to anyone who wants to find themselves surrounded by excellent food, beautiful scenery and wonderful people. We will definitely be going back in the near future.  

Montana Getaway

I rarely bother with writing online reviews, but I'm driven to expose the dismal experience at this so-called resort, which is laughably far from a 5-star, barely scraping a 3-star rating. The accommodations are a joke - think sardine cans masquerading as cabins, offering zero privacy and a couch that wouldn't comfortably fit a child. The TV setup is a baffling joke, awkwardly crammed next to a miniature fireplace, with a view dominated by power lines and the unremarkable sight of another cabin. The dining experience was mediocre at best, and the bar area was a desolate space void of any ambiance, lacking even a basic fireplace, and echoing with eerie silence. Their advertised live music was a phantom promise, with no clear schedule provided. The staff, mostly greenhorns straight out of college, clearly lacked the finesse and skill expected in a high-end establishment. We specifically requested an itinerary of activities before booking, which they assured us was all set. But upon arrival, it was a farce - activities were canceled last minute, leaving us with a laughable option of archery on a tennis court. Confronting the manager only revealed her utter lack of professionalism and maturity, suggesting we leave anytime because we had a private plane, and absurdly blaming me for their ineptitude. She even went so far as to ask us to leave the resort to stay at a hotel in Missoula (1.5hrs away), after dark, for no reason other than their own professionalism! We left the next morning out of disgust. Good Riddance. I'm sure the owner of Triple Creek would be appalled by this fiasco. I fully anticipate their attempt to refute my claims, but I have photographic evidence as well as videos I was able to capture if needed. Also, please look at the other true 1-star reviews. They claim to support the backbone of the resort, their staff as an excuse to harass and ridicule their guests. As an experienced traveler, I find this resort a complete farce. Moreover, I can't help but speculate that their glowing reviews are nothing but a circle of friends patting each other's backs, which makes their claim of being a 5-star resort almost comical.

Unprofessionalism at Its Finest

I rarely come on google to leave reviews or leave reviews at all, but when something stands out so drastically I feel the need to let others know. I would have to say this resort is by no means 5 star or let alone 4… possibly 3 but with a 3 star atleast you know what to expect. For starters the standard cabins are very close to one another with zero privacy and the couch fits one standard adult. There is a small tv left of the small fire place and you see power lines all around. There is no view of any mountains or creeks or much of anything ( besides your neighbor). The food is the only thing I can say is decent but it’s awkwardly quiet and in the bar area (no fireplace), so not really entertaining. They did say they had a band but didn’t know which days . The staff is mostly all straight out of college and act that way. What sets 5 star hotels and resorts/ lodges apart from the lesser is 1 thing and 1 thing only, customer service. We called the hotel prior to finalizing our stay and asked them to put together a itinerary that IS CURRENTLY available as some places will offer services or activities so confirming prior will also depend if we book at the resort because that’s why we’re coming, Especially to the middle of nowhere. When we arrived they CONFIRMED all activities and services, but after the first day they asked us to meet them at concierge desk to go over something’s. I think they’d realized they’d over promised and under delivered. They proceeded to tell us that 2 of our activities are not available last minute which the only thing left available was the archery ( on the tennis court) which looked like it was bought from the sports section at target for younger boys to have fun with at home. When we called very disappointed with realizing our vacation was completely ruined and upset, the manager proceeded to tell us she wasn’t a “mechanic” and could find us another accommodation to stay at if we’re not happy and since we flew on a private plane we could easily leave. She was very childlike and is not used to working in the customer service industry dealing with high end clients and being able to fix situations and diffuse situations that normally arise in this field. She harassed my husband and blamed him for being upset with their failed planning and holding them accountable for wasting our time and money. Thank god we found another resort called PAWS UP. THIS IS 5 STAR. You have the mountains right outside your front door with no obstructing views and no neighbors near by. Your own Lexus and the customer service is remarkable. I think Barbara owner of triple creek would be embarrassed and surprised if she heard her clients being treated in such ways. I’m sure they’re going to write a response trying to “prove” there innocence or truth but if you want photos or evidence find me on social media. Don’t waste your time, as a avid traveler and 5 star hotel frequent , you’re going to be severely underwhelmed.

Also, reading these reviews they have to be friends or friends of the owner. She’s very well connected and I think that’s how this place has the “awards” or thoughts of “5 star”, Which is humorous.

Maybe 3 star

My husband and I vacationed at Triple Creek Ranch at the end of September. It was a perfect break from our Florida heat.  The ranch resort vacation was exactly what we needed. Triple Creek Ranch is a beautiful ranch resort and we loved every minute of it! Very high attention to detail in every aspect they do! We stayed in the Chipmunk Cabin which we loved. Spacious, secluded, very comfortable bed, housekeeping services were on point, awesome private hot tub, wonderful deck sitting area to enjoy wildlife as it passed by (including deer, elk and turkeys)! All meals (new menus daily) were DELICIOUS and fantastic! Hands down some of best meals/food that we have had at a resort! We also chose to do the private Chef's Table Dinner with wine pairing and highly recommend it. Every course of that dinner was amazing! We thought the offering of activities (both the ones included and the extra ones) at Triple Creek Ranch were perfect. We signed up for the Horseback Riding, Mountain Biking, Scenic Drive, Forest Walk, Logging Camp, In-Cabin Couples Massage, Sapphire Panning (watch out it's highly addictive), Disc Golf and the all day ATV Adventure. We really maximized our stay with the amount of activities we did, but also had down time to just relax and enjoy the surroundings as well. And to top it all off, the friendliness and attentiveness of the staff was exceptional! We highly recommend Triple Creek Ranch and have already told so many friends and family about putting it on their list to go to! We cannot wait to return in the years to come, maybe during the Winter months to enjoy some snow activities! Thank you again Triple Creek Ranch for an outstanding vacation! 

A Magnificient Montana Vacation!

Who starts off a review with cookies? I do. TCR has the best damn cookies I have ever had. Each day they have a new variety from Rocky Road, to Almond Joy to Caramel Praline. They are soft, chewy, to die-for and unlimited. 

Now for the review. We had to book our cabin (really liked Big Sky) more than a year in advance. So book now for 2024 or 2025. From Detroit, more than 12 hours to get there (had to fly through MSO and drive 90 minutes) but once you get there....

Over the top hospitality. Put your wallet and cash in the cabin safe, you never need either during your entire stay. Cabin is well appointed with wood-burning fireplace, outdoor spa, snacks, drinks, and not only double sinks in the bathroom, but double toilets! 

Food and beverage is above expectations since everything is all-inclusive. Breakfast menu features a couple daily specials, homemade everything. For lunch, we opted for the picnic menu and enjoyed lunch at the Observation Deck. Dinner is special. We started at the bar (Amanda is an amazing and fun bartender) and a couple nights they had live music. Bar selection is premium from single malt scotches to Grey Goose to more than 20 varieties of bourbons. House wines are excellent. Dinner menu features five courses and changes daily. However if there is something you don't like, they will make virtually anything you want and if you want more food, they will bring it out until you are rolling home. 

Did I tell you about the cookies? The house made ice cream is pretty damn good too. 

Activities are all top-rated and with the exception of horse-back riding, done privately. We did hiking, mountain biking, archery, axe tossing and the private car tour (the Yellowstone ranch is just minutes away). 

Afternoons were spent at the nice pool area that has a nice whirlpool, small fitness center and lawn games. 

Best part of TCR, NO KIDS ALLOWED UNDER 16!!! 

120 employees, all amazing and very nice. Only 26 cabins. Property owned by the founder of Intel and they have a nice house on the ranch. No doubt they subsidize the cost per night as a similar stay at Twin Farms is double the cost. They also own the ranch in which you take the private drive, more than 26,000 acres. While we were there, the Barretts invited all the guest to their home for cocktail hour and we got to meet Barbara, great times indeed. 

But those cookies! They do other special things throughout your stay that I won't mention because I don't want to ruin the surprise. 

Only downside: No spa. They do have a couple treatment rooms but they are booked well in advance. 

One last thing. No tipping policy until you check-out. Then you can decide how much to tip the entire staff. Love that concept. 



Over The Top Hospitality

I will never go there!  I booked a trip there a year in advance almost, and 4 months prior to going my husband was diagnosed with cancer.  I cancelled well before their 60 day policy, and have had nothing but problems with them returning my deposit.    I spoke with Renee the controller who was very rude and began yelling at me because I had questions pertaining to my refund.  As if I’m not going thru enough as it is…!  I had every intention to see this place, and many friends of mine were also wondering if this was a good place to vacation.  I’m saying definitely NO way now.  They have terrible customer service!  I’ll spend my money elsewhere!

Customer service is terrible!!!

We absolutely loved it!  The town of Darby is really small so don't expect any chain restaurants, Walmart or other big stores.  That's exactly what we wanted, a true getaway, and that's what the TCR felt like.  We stayed in one of the Sugar Cabins.  It was perfectly cozy & very comfy.  The king-sized bed & pillows were super comfy.  The bathroom was very nice & roomy.  Speaking of roomy, the shower could've held a football team!  Two rain shower heads & a large tub.  Fireplace was ready for us to light every night.  We enjoyed the hot tub on the side deck in the evenings.  Food was definitely gourmet dining & plated beautifully.  We ate way too much!  If we had an activity planned for the next day, the activities staff would contact us to see if we wanted a packed lunch.  The next day, it was perfectly packed and already there at our activity's location.  There were a number of activities to choose from - you could either be as busy or as lazy as you want.  Service was top notch.  We felt pampered by the staff the entire time.  Would love to go back.

Didn't want to go back home!

My wife and I had our honeymoon here. It truly is a gem of a place. Trout fishing in the nearby river, hiking up mountain peaks and horse ride. All added to fantastic hospitality and staff that look after your every need.

An amazing stay in a gorgeous setting

A beautiful resort in beautiful country. This resort is all inclusive for most things except fishing. Tours and activities along with meals and drinks are all included. The cabins are beautiful and well appointed. Plenty of bathrooms, amenities and hot tub. The people are very friendly, positive and helpful. 
Communications in the activity center is the worst I’ve experienced anywhere in the world. Despite us giving them our activities and them being confirmed when we arrived the activities were completely messed up and wrong and had to be redone. Once redone they were wrong again the next day. It’s like folks didn’t listen and didn’t talk to one another. 
Trying to be helpful, without any indication from us or authorization they removed our bags including an open purse and set it in a vehicle waiting for our departure. We had to have everything put back. 
Lastly the food was mediocre and certainly not to the standard of a Relaix and Chateau. An advertised wagging beef was definitely not wagyu with all the gristle in it and no fat whatsoever.

Good service is the sum of many little things done well. This place misses that mark by a mile.

I was scouring the internet to find something special  to celebrate my husband's 60th birthday when I somehow stumbled upon Triple Creek Ranch. I feel so lucky that I did!! This had to be one of the best vacations we've ever had and it truly felt like a second honeymoon! 

When calling for information I was struck right away how personal and attentive the reservationist was.  It turns out that this level of personalized service is one of the things that makes Triple Creek Ranch so special; every single staff member we met went above and beyond to make us feel at home and to ensure that we were enjoying our vacation.

When we first arrived we were met by Sean who could not have been more warm and welcoming; he took the time to show us around the main lodge and then took us to our cabin and pointed out all the little amenities. We were excited that we saw him again when we signed up for the mountain bike ride; he was the perfect guide and made it so much fun. He was able to acclimate the ride to my beginner level (and alleviate the apprehension I was feeling) while also allowing the more advanced riders to have a great time. 

We also loved our scenic tour guide, Dusty. We met him first at the logging camp which was a very cool experience, and something I didn't realize would be so much fun. He was a. fantastic scenic tour guide because he lives in the area and he had so much great info and interesting history. We had such a nice time with him that by the end of the ride we felt we had made a friend! 

We also loved Patty who led us on a wonderful horseback ride and Boomer who took us on an amazing private Fly-fishing trip. These are both experiences that we will never forget! 

Every single staff member in the activities center took their time in helping us plan what to do and how to organize the trip to get the most out of it. One of our favorite days was when we went on a hike they suggested and we were sent off with a backpack filled with a delicious, personalized lunch, and when we got back they were sincerely eager to hear how it went. There was not a single day that went by that we weren't struck how the staff seemed to truly want to make sure we were having a great time.

The other highlight for both of us was the food! I am notorious for 're-writing the menu' since I am very particular and essentially gluten free.  I never once felt I was being annoying to ask for something on the menu to be altered, in fact I felt the opposite, the staff  seemed to be genuinely happy to accommodate me. There was one particular night that the sous chef went out of his way to make me a completely different meal than what was on the menu and it was absolutely delicious! What struck me more than the fact that it was so good was the way the staff made me feel it was his pleasure to do it; I could not have appreciated that more. There was consistent attention to our food preferences and everything we ate tasted incredible, with beautiful presentation and perfect portion sizes. One of our favorite things was having breakfast delivered to our cabin every morning. It made the mornings extra relaxing and breakfast was always fresh and delicious.

We truly loved every single thing about our stay and cannot say enough! Our only regret is that we did not have the opportunity to meet the owners since we missed the cocktail hour at their home. We hope to return one day and if we do, I hope we get to meet them and tell them in person what an absolutely amazing place they have!!!

Triple Creek Ranch, A Montana Hideaway

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