Name: Quality Inn
Address: 8511 East Lansing Rd., Durand, Durand, Durand, 48429, United States of America
Rating: 6

Computer

Air conditioning

Smoking areas

Smoke-free property

Ticket assistance

No elevators

Reception desk

General

Room service

Cable TV

Minibar

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking nearby

Parking

Indoor Pool

Pool and beach

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Bishop International Airport

Capital Region International Airport

Oakland County International Airport

Quality Inn

Durand

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff at this hotel literally saved my husband's life.  He drove to Durand solo from Florida and got ill shortly arrival. Jillian, the housekeeper, noticed that he was ill and o brought him dinner.  Carlos, the manager, saw him staggering in the hall and kept watch on him until he was convinced that medical attention was required at which point he phoned an ambulance.  The doctors said my husband would most like have died within a few hours without medical intervention.  When I arrived, the staff were so solicitous and helpful. They made sure his vehicle was in a safe place, that my stay was comfortable and they even arranged to have someone pick me up at the Flint Airport when I flew back the following week to drive my husband's car back to FL. Jen, the general manager was amazing.

Yes, the rooms are a little outdated but extremely clean and the beds are very comfortable.  The staff is wonderful & I'll always stay there when I visit.

This hotel was a Godsend!

I found this hotel to be right off exit i 69 highway which was very easy getting to it and getting back on the highway the next morning. All the staff i encountered were very pleasant in the hallways, front desk and breakfast. Everything was good

Easy off the expressway

What a great find!  Having family in the Flint area, our normal place was booked so we found this gem, it got decent reviews so why not?  So happy with our stay here.  Definately could use a bit of updating but effort has been made.  Decent pool area.  Older Hot tub but GREAT jets and hot.....something that is a huge plus for me! Pool was cool but comfortable, not cold! Free wifi and breakfast.  Front desk staff was very nice and efficient. Beds and pillows very comfy!  Didn't need the one I packed from home!  So glad to have found another gem in the Flint area!

Great Value

Stayed two nights the room was clean and comfortable and had plenty of room. Shower was clean and powerful and service was on it. A pool was clean and a good temp and the hot tub was a plus and also clean. Enjoy

Good clean rooms

Pleasant staff and a clean room. We felt very safe and comfortable in this location. Could use a little updating on the carpet in the hallway. The room was great for the price.  Would definitely stay at this property again.

Safe secure location outside of Flint

Last month my family and I returned here due to a funeral. The rooms were clean and an excelllent value using the prepay reservation. The breakfast area was quite large with general offerings. This location had an indoor pool, business center, and was convenient to the freeway and many fast food restaurants just down the road. Front desk staff needs to be more friendly, but housekeeping staff made up for them. It was a good stay.

Return Trip

Stayed here on a solo trip for three nights.  On the plus side, the room was clean and nicely stocked with towels, toiletries, etc.
Fan/cooling worked well.   Phone was unplugged, good thing I had a cell.  Never did try the wi-fi.  Refrigerator ran cold - water bottles started to freeze overnight.  Breakfast was actually pretty good - liked the eggs and waffles.   Desk clerk was polite and I was checked in without issues.

On the minus side - back door was not locked, made me feel a bit unsafe.  The pool is closed, has been since covid, I wish that it would be taken out of the listing.  It wasn't a deal breaker for me but they've had plenty of time to update the listing.  Third day - returned to find my key card not working, and indeed all the locks were not working.  Had to wait until my door was reprogrammed to get in to my room.  

Overall my stay was pleasant, but not outstanding.  Would I return?  Maybe.

Pleasant but not outstanding

Was there, while judging Pinto show in Corunna.  Check in was easy. Two young ladies, fast and polite.  Room was very clean, bed was good, shampoo, dryer, coffee machine, soap all correct. Breakfast was OK--- there were no bedbugs-heater was so, so- the room for my 3 1/2 day stay was not made up due to pandemia--  I WOULD STAY THERE AGAIN.

average+

Last month when I stayed, the room was generally clean and comfortable, but someone has forgotten to clean the bathroom floor.  And when I went to put my drinks in the fridge, I found a beer. Yay me. Certainly no one had bothered to clean it at all.  The night clerk was appropriately apologetic.  

This time, I arrived and there was one person at the desk ahead of me.  20 minutes later, I wasn’t checked in. The key machine wasn’t working and the clerk had to go upstairs twice while checking in the person ahead of me to unlock doors or something. Then the amount of time she took to check the poor guy in was ridiculous.  She just sat there staring at the screen for ages. Having now waited 20 minutes to check in (I’m exhausted, have a headache, and need to use the ladies room), I realize there are a bunch of people waiting to check in behind. No way I’m losing my place in line.  At the rate she was going, those folks weren’t going to be checked in before morning.  

At NO time, did she offer any sort of apology.  She whined about her troubles a couple times, but no one cared, which I believe annoyed her a bit.  Imagine that.  Some guy showed up (to fix the key machine , I guess), but he didn’t seem to actually be helping. I finally told her that something had to give. I needed to check in. If she had said ANYTHING polite or apologized in any, it would have been 100 times better, but nope. No apology was coming.  In response to me expressing concern that I’ve been waiting over 20 minutes while she made two trips upstairs and dawdled with checking this poor guy in, she literally snarled at me that “those people were already checked in”. Ok, so I’m not checked in so ... I don’t count?  Um, that’s not how that works.  I shut that crap down and said that the only thing she needed to say to me was that she was sorry about about the ridiculous wait.  Nope. Still no apology.  Geez Louise.  Hospitality rule number.  Say you’re sorry when people are inconvenienced, regardless of whether it’s your personal responsibility.  

So now I’d like to run out and get an adult beverage, but I’m stuck here, terrified that if I leave, I won’t be able to get back in my room.  

Spend $20 more and stay anywhere else

Room was fine, but the shower knob didnt work well so only half a shower pressure. The negative was they left a used hairy bar of soap in the wrapper in the shower that was disgusting. Lady at the desk apologized offered to have a new bar left but it didn't come. We did turn down room service first day. The hot tub was nice but the pool was cold. Not sure on another stay or not.

Quality Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Tourist services

Parking

Pool and beach

Sports

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment